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Kolet Reviews 

2,001
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that the mobile data plans are very reliable, cost-effective, and straightforward to set up for international travel. Travelers particularly enjoy the convenience of immediate connectivity upon landing and the option to convert unused data allowances into valuable credits for future trips. However, some people mentioned experiencing frustrating connectivity issues, noting that the mobile service occasionally failed to connect properly upon arrival or suffered from poor signal strength in certain foreign locations. A few reviewers also pointed out occasional setup challenges or temporary difficulties before the connection finally started working as intended.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy the service is to set up and... See more

Service

Customers had positive experiences with service, describing it as seamless, reliable, and straightforward for... See more

Product

Clients share positive opinions on product, highlighting that it is affordable, reliable, and simple to get... See more

Value for money

Consumers find value for money to be positive, highlighting affordable pricing and great cost-effectiveness... See more

Price

Users describe positive interactions with price, highlighting fair costs and affordable bundles that make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used a Kolet e-sim (USA) twice in the past year. It is super easy to install and worked immediately upon arrival which the touch of a few buttons. The remaining data from my first e-sim was conver... See more

Company replied

Rated 5 out of 5 stars

Amazing app, it has all the features that any travel might need - unlimited plans and data plans and you can convert whatever you don t consume for a future trip. Not to say their customer care team... See more

Company replied

Rated 5 out of 5 stars

Was given complimentary data with a Corendon flight to Turkey and was very useful when I first arrived. Have since purchase more data and at a really good price. There are lots of esims but many don't... See more

Company replied

Rated 5 out of 5 stars

It was the first time I have used the e sim function on the mobile. Air France provided a 2 day trial of Kolet whom I had never heard of before. Wonderful discovery as it made communication in Switze... See more

Company replied


Company details

  1. Telecommunications Service Provider

About Kolet

Written by the company

Kolet travel eSIM

Travel smarter with Kolet eSIM

Stay connected in 190 destinations with one travel eSIM. Activate in less than 2 minutes, avoid roaming fees, and get online as soon as you land.

Kolet makes mobile data abroad simple: install once, use across trips, top up anytime.

190 destinationsNo hidden feesPlans from €3.9924/7 support

Why travelers choose Kolet

  • One eSIM for 190 destinations
  • No roaming charges or hidden fees
  • Unused data rollover for future trips
  • Real-time data tracking in app
  • Transfer data to friends and family in seconds
  • 24/7 support from real people

How it works

  1. Download Kolet app
  2. Choose plan for your destination
  3. Install your eSIM
  4. Activate on arrival and connect instantly

Popular destinations

Learn more at kolet.com.


Contact info

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Welcome offer

10% discount on your first order with code TRUSTPILOT10

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,001)

1,995 reviews in the last 12 months

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Rated 5 out of 5 stars

Works great!

So far I’ve never had any issues with this. Easy to buy and use. What I like is the ability to use the leftover data as credits and it actually works. I hope they keep that feature. I also like that we can buy smaller amounts of data for those that don’t need too much unlike others that make you buy more than you need! I’ve only had to contact customer service once and it was resolved very quickly by real people!
I’ve used this many times so it is the overall review and not for one particular use.

14 August 2026
Kolet logo

Reply from Kolet

It's wonderful that you've had such a seamless experience with Kolet, from buying to using the service. The ability to purchase smaller data amounts is definitely a favorite among our users. We're glad you found our customer service helpful when you needed it, and we're looking forward to keeping you connected on your next trip 🌍.

Rated 5 out of 5 stars

Brilliant in every way

Brilliant in every way. Exceptional 'help' service

15 August 2026
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Reply from Kolet

Your kind words about our 'help' service mean a lot to us. Exceptional support is what we aim for, so it's great to hear we've met your expectations. Looking forward to assisting you on your next trip 🤝.

Rated 5 out of 5 stars

A lot less expensive than what my UK…

A lot less expensive than what my UK supplier wanted to charge, thankyou

15 August 2026
Kolet logo

Reply from Kolet

We're glad you found Kolet to be a cost-effective option for your data needs abroad. Your UK supplier's prices can be steep, so it's great that we could offer you a better deal. Looking forward to keeping you connected on your next trip 🌍.

Rated 5 out of 5 stars

Very nice app it’s very easy

Very nice app it’s very easy To use

15 August 2026
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Reply from Kolet

It's fantastic that you found our app very easy to use. This is exactly what we aim for with Kolet. Simple and straightforward is how travel data should be 📱.

Rated 5 out of 5 stars

very good support

8 August 2026
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Reply from Kolet

We're thrilled to hear that our support team was very helpful to you. It's great to know that we could make a positive impact on your experience. Thanks for appreciating our efforts 🤝.

Rated 5 out of 5 stars

Easy

Easy , well thought out and works perfectly

15 August 2026
Kolet logo

Reply from Kolet

That's great to hear Kolet was easy and worked perfectly for you. It's fantastic when everything just clicks into place. Looking forward to keeping you connected on your next trip 🌍.

Rated 5 out of 5 stars

Easy to set up and does what it says…

Easy to set up and does what it says saves money on data abroad while being reliable.

14 August 2026
Kolet logo

Reply from Kolet

It's awesome that you found Kolet easy to set up and reliable for your data needs abroad. You saving money on data is exactly what we're here for. Looking forward to keeping you connected on your next trip 🌍.

Rated 5 out of 5 stars

Amazing app

Amazing app, it has all the features that any travel might need - unlimited plans and data plans and you can convert whatever you don t consume for a future trip.
Not to say their customer care team is impressive, real humans!
The whole family is using Kolet!

14 August 2026
Kolet logo

Reply from Kolet

You've really made the most of Kolet's features, from unlimited plans to converting unused data for future trips. It's also great to hear that our customer care team made a positive impression on you. The whole family using Kolet is the best vote of confidence we could ask for! 🌎

Rated 5 out of 5 stars

Seamless activation process

Seamless activation process. Great price

14 August 2026
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Reply from Kolet

We love that you found our activation process seamless. The great price is also something we're proud of, as we recently lowered our prices across many destinations. Looking forward to keeping you connected on your next trip 🌍.

Rated 5 out of 5 stars

It was easy to install and it worked…

It was easy to install and it worked very well. Honest price!!

14 August 2026
Kolet logo

Reply from Kolet

Glad you found Kolet easy to install and great value for money. Your feedback is much appreciated. Honest pricing is something we're proud of, and we're happy to hear it met your expectations 🌍.

Rated 5 out of 5 stars

So easy to use....

After the initial loading of the app it was literally a click of a button... what more can you ask for..

6 August 2026
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Reply from Kolet

That's exactly what we like to hear, a simple click and you're all set. We're thrilled that our app met your expectations. Looking forward to keeping you connected on your next trip 🌍.

Rated 5 out of 5 stars

Great experience!

13 August 2026
Kolet logo

Reply from Kolet

Thanks for sharing your great experience with Kolet! We're thrilled that everything worked out smoothly for you. Looking forward to keeping you connected on your next adventure 🌍.

Rated 5 out of 5 stars

Easy to install!

Easy to install and turn on in host countries. Had messy eSIM experiences in the past with other companies. I’ve used kolet for 4 trips now and the top-up feature is fantastic to manage data.

13 August 2026
Kolet logo

Reply from Kolet

You've had a great experience with Kolet so far, and we're thrilled to hear that our top-up feature has been fantastic for managing your data. Having used us for 4 trips now, your feedback is invaluable. We're looking forward to keeping you connected on your next adventure 🌍.

Rated 5 out of 5 stars

Had a nice experince with kolet while i…

Had a nice experince with kolet while i was in Curacao and in Turkey 🥰

6 August 2026
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Reply from Kolet

You had a great time using Kolet in Curacao and Turkey. It's wonderful that our service worked well for you in both destinations. We're looking forward to keeping you connected on your next adventure 🌍.

Rated 4 out of 5 stars

I was able to use it while in scotland

I was able to use it while in scotland...
getting it going was a nightmare...wish I had a list
stepwise of how to set it up. instead it was do this...then write you and say still dont have it, then got more insructions that were not clear....
coming home all I did was change sim cards on sim manager....

5 August 2026
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Reply from Kolet

We're glad to hear that you were able to use Kolet while in Scotland. Sorry to hear that getting started was a bit of a nightmare, and we appreciate your feedback on the setup process. We've taken note of your suggestion for a step-by-step guide. Changing the SIM card on the SIM manager was a breeze for you when coming home, which is great to know! 📱

Rated 1 out of 5 stars

Think very carefully before purchasing a Kolet eSIM

I almost never leave negative reviews, but my experience with Kolet was bad enough that I feel other travelers should be warned.
I purchased a Kolet eSIM for a trip to Colombia after it was offered in connection with my KLM flight. I was never able to install it successfully on my iPhone 17 Pro Max.
I then tried transferring it to an older iPhone 13 that I no longer use. What happened next was unbelievable: the data allowance appeared to disappear within seconds. The offer was advertised as including 2 GB, yet after simply transferring and activating the eSIM on the second phone, I immediately received a notification saying I had only around 200 MB remaining. Seconds later, another notification informed me that the entire data allowance had been consumed. I had not used the phone for browsing, streaming, downloading files, or any other meaningful data activity. The data simply vanished almost instantly.
So, in my case:
the eSIM could not be installed on my main phone;
the advertised 2 GB did not appear to be available as expected; almost the entire allowance disappeared within seconds on the backup phone; I received essentially no usable service for what I paid. I normally do not write reviews, but this experience was unacceptable. From a customer perspective, it felt completely misleading and left me feeling that I had paid for a service I never actually received. I would strongly recommend that travelers think very carefully before purchasing a Kolet eSIM and closely document their data balance from the moment it is activated.

11 August 2026
Unprompted review
Kolet logo

Reply from Kolet

’m really sorry for the experience and completely understand how concerning it can be to see your data being used faster than expected, especially when you feel that you haven’t done anything unusual.

Mobile data usage can sometimes increase quickly depending on the apps and activities running on your device. Even with normal usage, things like video streaming, social media feeds, app updates, and background syncing can consume a significant amount of data in a short period of time.

Please rest assured that the usage shown reflects the data activity recorded from your device. To help avoid unexpected consumption in the future, we recommend checking your device’s Mobile Data Usage settings to see which apps are using the most data and restricting background data where needed.

You can also try these tips:

Turn off automatic app updates over mobile data.
Limit background app refresh/sync.
Disable automatic photo and video backups while using mobile data.

If you’d like us to take a closer look, you can also contact our Customer Support team at help@kolet.com. We’ll be happy to double-check the data usage with you and help you understand what may have caused the higher consumption. 😊

Rated 5 out of 5 stars

Works as expected

Works as expected, rather cheap

11 August 2026
Kolet logo

Reply from Kolet

Glad to hear Kolet worked as expected for you. You're right, our prices are quite affordable, which is something we're really proud of. We're looking forward to keeping you connected on your future travels 🌍.

Rated 5 out of 5 stars

It’s very easy to use

It’s very easy to use. Very reliable. Good service. I had no problem with using it.

17 June 2026
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Reply from Kolet

That's awesome to hear Kolet was easy to use and reliable for you. Your good experience is what we're aiming for. We're looking forward to keeping you connected on your future travels 🌍.

Rated 4 out of 5 stars
Kolet logo

Reply from Kolet

It's fantastic that you found our data options to be reasonably priced for your travels abroad. This is exactly what we aim for. Thanks for sharing your positive experience with Kolet! 🌍

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