Koffie PiraatReviews 

Reply from Koffie Piraat

May 12, 2026

Ahoy matey, ☕⚓

Thank you so much for your order and for taking the time to share your experience with fellow coffee adventurers. 🌊📦

We’re very happy to hear that, even with the little address storm along the way, our crew was able to help get everything back on course. 🧭🚚 Communication and follow-through are very important to us, so your kind words truly mean a lot to the whole crew aboard Koffiepiraat.nl. 🤎

Sometimes parcels like to sail off on unexpected adventures, but we always do our best to track down the treasure and make sure it safely reaches the right harbor. ☕📬

Thank you again for your patience, kindness, and trust in our crew. You are always more than welcome aboard our coffee ship anytime you feel ready for another delicious coffee voyage. 🚢✨

Warm regards,
The crew of Koffiepiraat.nl

Reply from Koffie Piraat

Aug 1, 2025

Ahoy there, Matcha Matey! ☠️🍵🌊

A huge thank ye for yer kind words, yer order, and the time ye took to leave this glowing message in our bottle (a.k.a. the review)! 🏴‍☠️📝⭐

We're thrilled to hear that your Matcha voyage went smooth, and that our crew could help chart a course to the right pickup point! 🎯📦 It warms our tea-lovin’ hearts to know that even a bit o’ pirate talk made the journey more delightful. Arrr, we aim to please! 🏴‍☠️💚

May every sip of yer Matcha bring calm seas and bright skies — enjoy those peaceful Matcha moments to the fullest! 🍃✨

Until we cross paths again,
Fair winds and green dreams from yer Matcha crew at Koffiepiraat.NL! ☕🦜⚓

Reply from Koffie Piraat

Jul 31, 2025

☕️🌟 Ahoy there, coffee connoisseur! 🌟⚓️

Wow – what a simply lovely review! 💛 A huge thank ye for yer order and for takin’ the time to share such kind words. Ye just made our whole crew do a happy jig on deck! 🕺🏴‍☠️

We’re thrilled to hear ye enjoyed our specialty blend — every bean we pack is handpicked with love (and a bit o' pirate pride)! ☕️✨ And we’re glad yer package made it to shore safe ‘n sound, fresh as a sea breeze. 📦🌬️

Customer service is part of our code — swift replies and hearty help for every landlubber and sea dog alike! 🦜💬

We be honored to be yer go-to coffee haven on the high seas of the internet. Can’t wait to sail more flavor adventures with ye! ☕️🌊

With warm brews and pirate cheers,
— The Crew at Koffiepiraat.nl ⚓️☕️💛

Reply from Koffie Piraat

Jul 31, 2025

☠️ Ahoy there, kind sailor! ⚓️📦

A big thank ye for yer order and takin’ the time to leave us this fine message! 🏴‍☠️📜
We're thrilled we could help ye navigate the tricky waters of shipping across borders – no storm too wild for our crew! 🌍🚢

Whether ye be near or far, we’ll always do our best to get yer precious cargo of coffee and treasures safely to ye! ☕️📮🗺️

Thanks again for sailin’ with Koffiepiraat.nl — we hope to see ye back on deck soon! 🦜💛

Fair winds and fresh brews,
— The Crew at Koffiepiraat.nl ⚓️☕️

Reply from Koffie Piraat

Sep 11, 2024

Ahoy Ben,

Thank ye kindly for your order and for takin' the time to share yer thoughts. We're pleased to hear ye enjoyed our fine selection of coffee and swift service. Always a pleasure to serve a fellow coffee-loving pirate.

Fair winds and warm brews,

The Koffiepiraat crew

Reply from Koffie Piraat

Aug 12, 2022

Erkki,

Thank you for your order and for your review. We are very sorry that one of your ordered products was damaged during the delivery. This is not the experience we want for you or any of our clients. Our goal is happy clients.

It doesn't happen often, but sometimes things do get damaged during delivery. When this happens, we have procedures to follow. Including: asking for pictures, reporting the damage on time and resolving the issue for the client. It is really important to keep the box and the product until we have processed the claim. In this case we were not able to receive any of the required inforation.

Due to lack of information/pictures we were unable to report/investigate a manufacturing error with the coffee roaster or to file a claim with the shipper. We do not intentionally ship damaged products to our clients. All products are inspected and hand packed for shipment by our team.

After offering a free replacement product, we haven't been able to make the experience better. We are truly sorry that feel deceived.

It is our decision to use as little filling material as possible, because lots of extra filling and packaging creates excess waste and more CO2. We love not only coffee, but also our planet and do our best to minimize our environmental impact.

For us it is also disappointing that your product was damaged. Please feel free to contact us at Klantenservice@koffiepiraat.nl. Perhaps you shoukd look in your SPAM again. YOu said that several of our email were there. There has been no response to any of our emails for several weeks now.

If there is something we can do to turn your experience into a positive one, please let us know.

Thank you,

Heidi

Reply from Koffie Piraat

Aug 12, 2022

Thank you for your review. We hope that you are enjoying your coffee.