KoalaEye Optical Reviews 80

TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was unable to contact anyone, as the provided email did not work. I placed my order for the glasses a month in advance, but I never received any updates. The tracking information directed me to th... See more

Rated 1 out of 5 stars

I ordered the glasses after some searching around. I wish I had searched a little longer. After placing my order, I saw some reviews of people that never got their order or are still waiting after a m... See more

Rated 1 out of 5 stars

Firstly I really need these glasses Unfortunately they have not arrived. Koala eyes do not reply to my emails or phone calls. Tracking doesn't work so the only efficiency this company has is collec... See more

Rated 1 out of 5 stars

I wouldn’t recommend ordering from this company. I ordered my glasses over 21 days ago, selected standard shipping and I still have not received them. I have tried multiple times to contact the compan... See more

Company details

  1. Optical Products Manufacturer

Written by the company

KoalaEye optical online store offers affordable prescription eyeglasses and sunglasses covering women's eyeglasses and sunglasses, and men's sports glasses and sunglasses. We aim to achieve wear in comfort, look in style, and reasonably priced products to meet all your optical needs.


Contact info

1.8

Poor

TrustScore 2 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

beautiful glasses!

I am in love with my new glasses, beautiful and super comfortable. Perfect for every day, well made material and truly quality model.

8 February 2022
Unprompted review
Rated 4 out of 5 stars

Great Statement Look

I was presently surprised when I received these glasses, the quality was on point and the glasses were just as described. At first I thought they were a little too big for my face but then after wearing them for a bit, I liked them. I think they are definitely a statement look! 😉

14 January 2022
Unprompted review
Rated 5 out of 5 stars

Amazing glasses!

9 December 2021
KoalaEye Optical logo

Reply from KoalaEye Optical

Thanks for your kind words on Koala Eye Optical. We will try our best to achieve "wear in comfort, look in style and reasonably priced. "

Rated 5 out of 5 stars

KoalaEye glasses are my new Fav

I really like the glasses. They fit my face perfectly and don't slide down when I look down like so many others do. They look trendy and fashionable while allowing me to read perfectly. They are not to heavy so I feel like I am not even wearing them. Thanks KoalaEye.

4 December 2021
Unprompted review
KoalaEye Optical logo

Reply from KoalaEye Optical

Thanks for the kind words. Our aim is to offer eyeglasses "wear in comfort, look in style, and reasonably priced. "

Rated 5 out of 5 stars

Love my new glasses!

I really like these new glasses. The clear frames really open up my face more and make it feel like I'm not wearing the glasses at all. They fit comfortably on my face too.

26 November 2021
Unprompted review
Rated 5 out of 5 stars

High quality trendy frames!

I was a little nervous to try these frames, bc they are so different from my normal style, but I was pleasantly surprised! They are very high quality trendy glasses. They are very light weight and the fit was perfect! They are oversized round glasses, but even though I have a smaller face, I don't think they are too oversized. Very happy with these frames!

1 November 2021
Unprompted review
Rated 5 out of 5 stars

Great

I like so much the glasses.
Shipping was so fast.
Do order is so easy.
♥️

1 October 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look