Awesome people to deal with that kept you in the loop at all times.I would recommend Koala Claims to anyone fighting the Banks
Company replied
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See what reviewers are saying
Proper prompt follow up and easy to deal with, highly recommended.
Company replied
We are so grateful to the team at Koala claims. We were able to receive a refund on a policy that the bank did not disclose (When we attempted to claim directly). Ross in-particular provided education... See more
Company replied
A friend told me about Koala Claims & I’m so glad I looked further into it. Getting loans when you are a lot younger (20years ago) you don’t really read the fine print you just trust the process. With... See more
Company replied
Company details
Written by the company
Koala Claims is a Claims Management Company helping Australians get back what’s rightfully theirs. If you were mis-sold Junk Insurance with your Credit Card, Loan, Mortgage or Car Loan we can help you claim back what you paid.
Contact info
137-141 Bridge Road, 2037, Sydney, Australia
- 1800 001 750
- info@koalaclaims.com.au
- koalaclaims.com.au
4.8
Excellent
59 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great experience
Awesome people to deal with that kept you in the loop at all times.I would recommend Koala Claims to anyone fighting the Banks
15 March 2024
Reply from Koala Claims
Thank you very much for your review! I am glad we could get the right outcome for you!
Ross was very open with communication…
Ross was very open with communication and kept me informed every step of the way. Totally worth the exercise. Thanks for a great outcome.
5 December 2023
Reply from Koala Claims
Thank you very much for your review! It was great outcome; I am glad you are happy with it!
Ross
It was easy & prompt and got me a good…
It was easy & prompt and got me a good refund back
8 November 2023
Reply from Koala Claims
Thank you very much for your 5-star review!
Eleven out of ten!
The team were excellent and I'm beyond happy with the refunds that they managed to secure me! A few extra thousand dollars in the bank returned is amazing!
10 November 2023
Reply from Koala Claims
Thank you very much! I am glad you were happy with the service!
Reply from Koala Claims
Thank you very much! I am glad you were happy with the service.
Ross
They were very easy to deal with and…
They were very easy to deal with and they kept up up to date with everything thar was happening.
1 October 2023
Reply from Koala Claims
Thank you very much for your 5-star review! I am glad you were happy with the service.
Ross is amazing
Ross is amazing
Definitely recommend him to anyone who is wanting to make banks liable for junk insurance.
Thanks Ross
2 October 2023
Reply from Koala Claims
No problem at all! Glad you were happy with the service and getting the win!
Ross
Very easy systems to use and…
Very easy systems to use and understand. Quick responses to emails. Would highly recommend.
24 September 2023
Reply from Koala Claims
Thank you very much for your 5-star review! Glad you were happy with the service.
Thoroughly Professional
Everything, from initial contact to finalising my account went smoothly and was professionally handled.
17 September 2023
Reply from Koala Claims
Thank you very much for your review! I am glad you are happy with the service.
Ross
Reply from Koala Claims
Thank you very much! We have done a lot of work on speeding our process up; I am glad its noticed!
Koala impeccable
Koala
Best effort so far, checking all my junk insurance and recouping funds from bad insurance.
Can assure all people wishing to check their insurances go with Koala.
13 September 2023
Reply from Koala Claims
Thank you very much for your review! Very happy that we could get you a refund!
EASY PROCESS
Dealing with Ross from Koala Claims was so easy. He did find three refunds for us and my husband and I are very grateful.
6 September 2023
Reply from Koala Claims
Thank you very much! We are very grateful for you giving us the chance to help you!
Above and Beyond Customer Service
Koala Claims is extremely professional and very good at what they do. Ross is very easy to talk to and explained the process in an easy to understand manner. He called and messaged regularly to keep me up to date with the claim process. I rate the experience 10 out of 10.
Thank you Ross.
5 September 2023
Reply from Koala Claims
Thank you very much for the 5-star review! We spend a lot of time ensuring everything is clear and simple, so I am glad this is noticed.
Ross
They are a very professional company.
They are very easy to talk to and very professional.
30 July 2023
Reply from Koala Claims
Thank you very much for your 5-star review! I am glad you were happy with our service.
Ross
Friendly and efficient service
Friendly and efficient service. Kept me on the loop and checked in often with updates. Highly recommend using Koala claims
19 July 2023
Reply from Koala Claims
Thank you very much for the 5-star review! We have done a lot of work on our process to speed things up, so I am glad this is showing.
Ross was very professional and helpful…
Ross was very professional and helpful in everything he did….
17 July 2023
Reply from Koala Claims
Thank you very much for your 5-star review!
Very helpful and kept me informed…
Very helpful and kept me informed through the whole process
10 July 2023
Reply from Koala Claims
Thank you very much for your 5-star review!
Brilliant
From start to finish Ross was fantastic. Thorough & informative.
Would highly recommend
5 July 2023
Reply from Koala Claims
Thank you very much! I am glad you were happy with the service!
Ross
Ross is committed to the cause at all…
Ross is committed to the cause at all cost.
Well done Ross!
3 July 2023
Reply from Koala Claims
Thank you very much for your 5-star review! Appreciate it!
Ross was very thorough and very…
Ross was very thorough and very helpful. He managed to get our claim paid for in a very short time compared to the other people we went with who couldn’t get our claim sorted over 14 months. I’m all it was a very professional job.
25 June 2023
Reply from Koala Claims
Thank you very much for your 5-star review. I am glad we could secure you a quick refund!
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