Knowyourphysio Reviews 

Reply from Knowyourphysio

Feb 27, 2026

Hi Joyti,

I respect that the program ultimately was not the right fit for your preferred coaching format. However, several statements in this review materially conflict with the documented record of our work together.

Across weekly recorded calls, written agendas, shared action plans, and extensive WhatsApp communication, you received individualized protocols addressing nutrition, nervous system regulation, sleep optimization, supplementation strategy, and fitness programming. Nutrition targets were prescribed with precise macronutrient parameters and implementation guidance, and recommendations were continually adjusted based on travel schedule, training response, and ongoing discussion of wearable data. That is not generalized coaching.

Regarding privacy, every member of our team participating in communication is HIPAA-certified, and WhatsApp was a communication channel mutually agreed upon and actively used throughout the engagement. Your January 8 message was framed as a recommendation rather than a formal request to discontinue that platform, and communication continued there with your participation and consent.

Your review also references performance metrics you wanted prioritized earlier in the process. As discussed repeatedly during our sessions, the coaching strategy intentionally focused first on stabilizing foundational habits such as sleep consistency, stress regulation, and nutritional adherence before introducing higher physiological stressors or advanced performance programming. That sequencing was deliberate and evidence-based, as improving those fundamentals directly supports the outcomes you were seeking.

With respect to medical collaboration, I made multiple attempts to coordinate with external providers when requested. In addition, as a courtesy outside the scope of the agreement, we arranged a complimentary consultation with our physician leadership team to provide further support.

Just days before discontinuing, you expressed gratitude for the progress made, described sessions as “eye-opening,” and told me in person that I should be proud of my team of “rockstars.” During that same week in New York, we trained together in the gym, took a photo smiling afterward, and even had a double date scheduled in Miami for a few weeks later. In that context, the characterization presented here is difficult to reconcile with our interactions at the time.

You ultimately chose to end the engagement because the coaching structure did not align with your expectations. That is your prerogative. A difference in preferred format, however, does not mean services were not delivered or that guidance lacked specificity.

Although our agreement did not require a refund, I offered a goodwill resolution in an effort to part ways professionally. That proposal was initially accepted. Only after a mutual release was requested did the matter shift toward a public review and payment dispute.

I stand fully behind the work delivered, the documentation supporting it, and the professionalism of my team.

I wish you the best moving forward.

Reply from Knowyourphysio

Feb 27, 2026

Hi Joyti,

I respect that the program was not the right fit for your preferred structure. However, several statements here do not reflect the documented reality of our work together.

Across weekly recorded calls, written action plans, and ongoing WhatsApp support, you received individualized macronutrient targets, sleep and nervous system protocols, supplementation guidance, and fitness programming adjusted to your data and schedule. These were specific and continually refined — not generalized recommendations.

Our entire team participating in communication is HIPAA-certified, and WhatsApp was a mutually agreed-upon channel used throughout the engagement.

As discussed repeatedly, we prioritized stabilizing foundational habits (sleep, stress regulation, nutrition) before advancing higher-intensity performance metrics. That sequencing was intentional and evidence-based.

Just days before ending the engagement, you expressed gratitude for the progress made, called sessions “eye-opening,” told me in person that I should be proud of my team of “rockstars,” and we trained together in NYC, took a photo smiling afterward, and had even scheduled a double date in Miami for weeks later. That context makes the characterization here difficult to reconcile.

Although the agreement did not require it, I offered a goodwill refund to part ways professionally. That offer was initially accepted before shifting to a public review and payment dispute.

I stand behind the work delivered and the professionalism of our team.

I wish you well moving forward.