Knot & Rope Supply Reviews 6,373

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fast service, delivered on time and packaged well for the trip. The Arborist Rope grab bag is awesome! I received four types of rope and all four were greater than thirty feet. The static rope will be... See more

Rated 5 out of 5 stars

Great quality rope! I had a custom rope length made for saddle hunting and am very happy. Although the order was very transparently backordered, I received it well ahead of my expectation. As an ar... See more

Rated 5 out of 5 stars

I’ve ordered the same rope before and was pleased again with the quality. The Customer Service department told me when I ordered that the rope was out of stock, but would be available in a few weeks,... See more

Rated 5 out of 5 stars

I bought these ropes for a baby swing, I couldn’t find anything in local hardware stores with a super high weight limit and I wanted the safest products I could buy. They were so inexpensive I was dub... See more

Company details

  1. Hardware Store
  2. Industrial Supermarket

Information provided by various external sources

Knot & Rope Supply has been exceeding customer's expectations for over 8 years. In that time we have consistently grown and are established as one of the country's largest rope retailers. Our company is unique in the variety of products and services we offer. Whether your needs are large multi-spool orders, small cut-to-length orders, custom splicing or intricate knot work, we can handle it all.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I ordered 60 feet of 1 1/2 rope and…

I ordered 60 feet of 1 1/2 rope and they only shipped 58 feet, I had to change the project design for a customer, not happy with the length

7 December 2022
Knot & Rope Supply logo

Reply from Knot & Rope Supply

Hi Michael, Got this forward to customer service to get fixed. I appreciate the heads up.

Rated 5 out of 5 stars

Excellent service.

My order was lost in the mail, and rather than make me file a claim with the USPS they replaced my order and shipped it asap. Excellent customer service. The product is exactly as described.

15 December 2022
Rated 5 out of 5 stars

Great experience

Excellent product with fast shipping. Ordered the misc box of rope on a whim in addition to my original order and received far more than I expected for the value. I will for sure be doing business with knot and rope again

1 December 2022
Rated 5 out of 5 stars

Easy Peasy!

The sales staff offered a lot of guidance and instruction prior to our purchase and afterwards as well. Our order arrived as ordered and in pristine shape. Very easy and pleasant experience.

28 November 2022
Rated 5 out of 5 stars

Happy customer!!

Great customer service! They didn't have enough rope to fulfill my order, so they sent me what they had (shipped out the same day I placed the order) and put in an order to their supplier for the rest. I had my second shipment in no time.

21 November 2022
Rated 5 out of 5 stars

Great for re-rigging bike hoists

Bought braided rope for re-rigging bike hoists plus rope clamps. Rope texture and pliability were perfect and the clamps were easy to install, hold tight, and provide a finished look. Worked great!

1 December 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look