Knightswood Home Improvements Reviews 

106
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being prompt, polite, and highly efficient, often completing work sooner than expected. The quality of service and workmanship is frequently highlighted, with many noting the excellent standard and attention to detail. Reviewers appreciate that teams are professional, respectful of homes, and maintain tidy work areas throughout the process. People also found the pricing to be competitive and were happy with the value received for the work done. Communication is often described as clear and helpful, with staff explaining processes thoroughly and without pressure, leading to high overall satisfaction.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their politeness, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality, consistently reporting high standards of work and excellent... See more

Price

Customers consistently note positive experiences with price, with many reviewers receiving good prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jumped on the job sooner than expected. Skip and scaffolding and materials all turned up on time. The roofing guys we prompt, polite, curtious and very efficient. Very pleased with end result.... See more

Rated 5 out of 5 stars

Knightswood home improvements have carried out the work in an exemplary manner, with John and mate assessing and installing the best and most cost effective way to complete the facia boarding, gutter... See more

Rated 5 out of 5 stars

New Windows, this is the 2nd job Nightswood have done on my property the first was a flat roof, which was done fantastically last year over the christmas period. This job the team turned up nice a... See more

Rated 5 out of 5 stars

Excellent service from start to finish with supplying and fitting new windows and doors. Fitters turned up on time and were very polite and helpful. They cleaned up carefully and left everything in... See more


Company details

Written by the company

Installers of high quality bespoke home improvements


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(106)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ady came today to quote for my small…

Ady came today to quote for my small fascia, which l only want the wood repair. He's a gentle guy and explained what need doing, very polite and friendly. But l don't want all done, only a very small repair job. He's a star for the company.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Ady was very helpful

Ady was very helpful! He explained the quote really well. I was unable to proceed today however I was really impressed with the time he took to explain the process and what could be done.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Had the sales person ady come round…

Had the sales person ady come round round today to do quotation we agreed on a figure and agreed to have to work carried out

Ady talked us through what was required and what would be installed very nice guy
Took his time no rush or sale pressure tatics. Would recommend

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Quote from Ady

Had a quote from Ady, fantastic sales rep, credit to the company. His knowledge of the products was amazing and he gave great customer service.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

What a Great Job and Thank you

We were a little surprised at the price as we are pensioners, but went a head with having the roof done as it had not been done for around 35 years. We were very happy with the salesman Paul who new his product, but had to call Knightswood to get a date as we had request a June time frame. The Fitters Johnny and his mate were great and did a wonderful job. Very Happy!!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Ady was really helpful

Ady was really helpful. Throughly explained everything that would be needed and how the work would be done.

Also and a great general conversation showing how approachable members of the team are.

Would recommend.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Initial Quote Experience

We had our initial quote and consultation with Ady and couldn’t be happier with the experience. He was super friendly, helpful, and took the time to explain everything clearly and in detail. We felt fully informed about the plan and what to expect throughout the process. We also had a really great chat, which made the whole experience feel comfortable and easy.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

2 windows fitted

From the beginning with Paul visiting to do the quote, follow ups with office, the surveyor Scots visit and the fitting of 2 windows by Scot this company showed professionalism, knowledge of product and were polite and easy to do business with. My home was looked after and left clean and tidy. Would definitely recommend to family and friends

3 June 2026
Unprompted review

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