KnightHak Reviews 

216
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality of the transport services, pointing out that shipments of all kinds are managed with total professionalism and reliability. Many consumers note that the team goes above and beyond to streamline daily operations and provide smart logistics solutions. People also appreciate the remarkably fast collection times and direct deliveries, which make urgent tasks completely hassle-free. Furthermore, reviewers frequently mention that the drivers are extremely respectful, courteous, and always happy to assist with any special requests. Consumers agree that real-time updates and smooth communication ensure a dependable experience from start to finish.

What people talk about most

Service

Users describe positive interactions with service, highlighting that consumers experience fast, efficient,... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast same-day... See more

Staff

Customers consistently note positive experiences with staff, highlighting that drivers and team members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five Years of Outstanding Partnership I’ve been working with Knighthak for around five years now across different roles, and they’ve always been my first choice for transport services. Their re... See more

Company replied

Rated 5 out of 5 stars

KnightHak can do it all!! We had a last minute courier job that required a lot of heavy lifting and coordination, and they got it done no problem. Our company has worked with them for some time now an... See more

Company replied

Rated 5 out of 5 stars

Really great experience with them. I used few time temperature collector vehicles and luton van with tail lift always on time and keep update on everything. Very professional and on time always. Very... See more

Company replied

Rated 5 out of 5 stars

More Than Just a Courier – A True Logistics Partner We’ve been working with KnightHak for a while now, and honestly, they’ve become much more than just a courier company to us. Knighthak has be... See more

Company replied


Company details

  1. Courier Service
  2. also in
  3. Courier and Delivery Service

Written by the company

KNIGHTHAK is a bespoke, trustworthy, reliable same day courier service. We provide pick ups anywhere in the UK within 60 minutes and deliver nationwide. We work 24/7 365 days a year. Once you have given us a call and detailed your requirements, we will dispatch one of our drivers straight away. Your driver will arrive at your designated collection point within NO MORE than 1 hour. ِAt KnightHak, we offer peace of mind with every delivery. The convenience of our service is what sets us apart. If you are looking to send or order something, you can expect it the same day delivered with care and in a timely manner.


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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No recent history of asking for reviews

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4.9

All reviews

(216)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and reliable service for…

Excellent and reliable service for courier services in London ! Highly recommended. They picked up my fragile parcel and delivered in a very short time and efficiently.

18 July 2022
Unprompted review
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Reply from KnightHak

Thanks for your words Leena. KnightHak is always here to help at anytime 😊 Your review means a lot

Rated 5 out of 5 stars

Excellent service

Excellent customer service, fast response and very helpful. Driver arrived at pick up and drop off point on time and was very friendly and helpful. Items arrived in perfect condition. Fantastic courier service, 100% I would use them again!

12 July 2022
Unprompted review
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Reply from KnightHak

Dear, thanks sharing your experience on Trustpilot, this means a lot to us. We are always here for everyone who need the courier service that is tailored to their needs.

Rated 5 out of 5 stars

Thank u :)

KnightHak, where to begin...
I had an emergency procedure with my pet ferret in Herefordshire and could just not find a pet taxi. I called over 15 courier companies, some of which did not even answer the phone, till I found KnightHak! Adham was very quick to organise everything and even went himself to ensure everything ran smoothly. He kept me updated every step of the way and even took pictures to ensure my pet had made it safely to the vet in Herefordshire. KnightHak even collected my pet again after a few hours to bring him back to Camden. Adham was also very understanding of all the last minute changes!. Thank you so so so much for helping us with the transport at such a very difficult time, and such short notice! The professionalism and reliability made such a huge difference! I would strongly recommend KnightHak to anyone :) Thanks a million again!

1 July 2022
Unprompted review
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Reply from KnightHak

Didi, we are absolutely pleased to hear that you had the expected serivce that worked well for your convenience. It is our pleasure to assist you with your enquiry and we wish your little one the best and get well soon. KnightHak is always here for you when needed.

Rated 5 out of 5 stars

10/10 Great service

Adham is a reliable, friendly and professional service. Best courier I’ve ever used and he bought me a coffee en route to our destination. Highly recommend

24 June 2022
Unprompted review
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Reply from KnightHak

Bronwen, it was our pleasure to help you with your competition. KnightHak is here for whoever need the best courier service because everyone deserve KnightHak treat 😊😊

Rated 5 out of 5 stars

Very efficient

Very efficient, reliable and flexible. Adham was very kind, I highly recommend this courier!

9 June 2022
Unprompted review
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Reply from KnightHak

Ariane, we at KnightHak provide tailored service that meets our customers need. Thanksssss for your review. We are pleased that we could meet your expectations.

Rated 5 out of 5 stars

10/10 Experience!!

We had such a great experience with Adham at Knighthak during my client's event in London last week!! One of our shipments was rerouted back to the shipping carrier's dispatch office in Essex and we had about 2 hours to get them delivered to our venue in time for the event. Adham was extremely helpful and responsive and assured me he could get the job done – and that he did! There was a hiccup with the delivery, an issue with the venue's loading bay, but he was kind and patient throughout the process and saw us through to the end. I can't recommend Knighthak enough – they saved the day!

31 May 2022
Unprompted review
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Reply from KnightHak

Mackenzie, we are very pleased to hear that you had a nice experience with KnightHak. We work around your convenience and we are happy that we could meet your expectations. KnightHak is always here to help you at anytime needed.
Thanks for your kind words.

Rated 5 out of 5 stars

Very good service

I was not only offered a very professional service but very fast. I have now used the transport services multiple times and have not been let down. I will continue to use and recommend for sure. The process was booked with short notice, the driver arrived on time and was very effective.

3 May 2022
Unprompted review
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Reply from KnightHak

Harry, thank you very much for sharing your experience and we are glad we could meet your expectations. KnightHak is here to help every business and individual to be offered the best same day courier service. Thanks again and we hope to help you in the future.

Rated 5 out of 5 stars

Fast and helpful

I am so pleased to have found Knighthak. I had a very important parcel to send and the lovely staff,John,could not have been more helpful. The service was great and the parcel arrived on time!
I would highly recommend them and for sure use them again in the future!

20 April 2022
Unprompted review
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Reply from KnightHak

Thanks for your feedback Nick, we are very happy that we could meet your expectation. We are always here to help you. Our Knights are happy to provide our customers the best service needed.

Thanks from KnightHak

Rated 5 out of 5 stars

I used Knighthak for the first time…

I used Knighthak for the first time this week and I can highly recommend them! They were quick, professional and friendly and most importantly delivered my parcel safely. Would definitely recommend!

8 April 2022
Unprompted review
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Reply from KnightHak

Thanks for your kinda words Natasha. Anytime anywhere you need us, KnightHak will be just a phone call away to provide you the service you deserve 😊

Thanks from KnightHak team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, trustful, taking ownership of the interaction even after the service has been completed, highly recommend.

28 March 2022
Unprompted review
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Reply from KnightHak

We are glad we could meet your expectations, it is a pleasure to work with Austability on such great job. We are always here to help.

Thanks from KnightHak team

Rated 5 out of 5 stars

I used KnightHak for my pet

I used KnightHak for my pet. professionals, very clean van automatic rear lights and camera! excellent service thank you

23 March 2022
Unprompted review
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Reply from KnightHak

Hi Giannis, thanks for your review. KnightHak is always here to help provide you peace of mind and top service.

Thanks

Rated 5 out of 5 stars

Amazing service

Amazing service . Very well organised. Great people, very helpful. Nice and easy service provided. I phoned them at 8am for same day delivery service and by 10am my parcel already was on the way to the person.
Highly recommend and definitely I will use it again
Thank you

7 March 2022
Unprompted review
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Reply from KnightHak

Emilia, we are very glad The service was helpful and you liked it. We pride ourselves of having hassle free service. We look forward to working with you again and don’t forget get: We will never let you down 💯💯💯

Rated 5 out of 5 stars

I needed to find a courier for a…

I needed to find a courier for a Saturday delivery around 11pm on a Friday night. KnightHak emailed me back within minutes. From there it was a perfectly seamless interaction. Great communication and photo confirmation on delivery. Would absolutely use this service again. 10/10

1 March 2022
Unprompted review
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Reply from KnightHak

Dear Derek, thanks for sharing your experience with KnightHak. It was pleasure servicing you and we are glad to hear that we met your expectations. Reliable, trustworthy & convenient are what we promise our client, we are here to help at any occasions.

Rated 5 out of 5 stars

Excellent Timely and friendly 5 star…

Excellent Timely and friendly 5 star service
will use the service again

28 February 2022
Unprompted review
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Reply from KnightHak

Bharat, thank you for taking the time to leave us an excellent review. We strive to offer our customers the most reliable bespoke same day courier service within the local community. We look forward to serving you again.

Rated 5 out of 5 stars

K9 Airport Transfer

I used Adham from Knighthak to collect my 2 large breed dogs from the airport, his service was extremely prompt, smooth and professional! He was so good with my dogs too! Will definitely use Adham in the future!

22 February 2022
Unprompted review
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Reply from KnightHak

Luke, thanks for sharing your experience with KnightHak on Trustpilot. We are happy that we could meet your expectations. When it comes to transferring pets we always make sure to treat every pet as if it was our own. We know the value of pets for owner therefore we are here to help.

We hope to hear from you in the near future!

KnightHak

Rated 5 out of 5 stars

Absolutely 10 STAR service!!!

Absolutely 10 STAR service. Answered the phone fast. Responded even faster. Came to my hotel to grab my package And took it to its destination over 80miles away the same few hours. My issue was resolved with a smile and more reasonably priced than other competitors. I called a few and this gentleman was honestly so professional and so immediately fast- I can not find fault! [and My standards are very high]

Thank you for a job well done!!!

London - Leicester

19 February 2022
Unprompted review
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Reply from KnightHak

Hi Stasios,

Thank you very much for your words. We are glad you liked the service. I am happy to hear we could meet your high standards expectations, that makes us only do better each day. 💯

KnightHak is happy to assist you again and again 🐎

Rated 5 out of 5 stars

This is the best courier company I have…

This is the best courier company I have ever experienced in my life! I can’t recommend them more. Super fast. They always do the extra mile. Their rates are awesome. They stop whatever they are doing to help you when you need them. I will never change them! ♥️

15 February 2022
Unprompted review
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Reply from KnightHak

Hi Danni,

We are very happy that we have put a smile on your face and KnightHak is always here to help their customers with peace of mind and deliver them comfort.

KnightHak is always here for you

Rated 5 out of 5 stars

Superb service.

This company could not have been better! They picked up a bag that I had left in a restaurant in London and brought it all the way to Bristol. The bag contained not only my lap top but also my day 2 lateral flow test and quite a lot of cash. Very impressed by their honesty and reliability. I would certainly recommend them.

14 February 2022
Unprompted review
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Reply from KnightHak

I am very happy to hear you had perfect experience with our service.

KnightHak was born to the market to free people from hassle and for extra peace of mind.

We are here to help, and offer the bespoke service that everyone deserve.

Thanks Hilary

Rated 5 out of 5 stars

Excellent service!

When I needed a rat transported from an owner to my animal rescue, I called KnightHak! Communication was excellent and the driver took perfect care of the animal! I will be using their services again :D

8 February 2022
Unprompted review
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Reply from KnightHak

KnightHak is happy to hear that we could reduce your hamsters life. We are pleased to help in such cases and we will always be there for any service needed for your Hamster Hostel.

KnightHak is here for you at any time 💯🐎🔝

Rated 5 out of 5 stars

Returning customer and will use again!

Returning customer and will use again! Professional and trustworthy, communication was easy.

2 February 2022
Unprompted review
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Reply from KnightHak

Always happy to help our loyal customers with the bespoke service that everyone deserve. Thanks for returning Anica. KnightHak is here to help

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