Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more
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Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more
Company replied
Fantastic service from Knight Training. Hellen has been in charge of my application throughout the entire process and has been extremely friendly and efficient. She kept me updated at every stage and... See more
Costumer support and help was amazing. The only problem with the training course, when you are in a module and make a mistake at the end of the module it not show what was the mistake. This is a bit a... See more
Company replied
Company details
About Knight Training
Written by the company
Knight Training is one of the UK's leading Training Centres delivering compliance training courses awarded by the Highfield Awarding Body and the (BIIAB) British Institute of Innkeeping Awarding Body.
We are a customer-focussed, friendly and professional company who put our customers’ needs at the forefront of the way we work.
The services that we deliver will help you conform with all current legislation. Our constant growth has been achieved as a result of our speedy, competitive and reliable approach to customer service. We are proud to be recognised as an "outstanding" centre with the BIIAB and Highfield with a high learner pass rate with both Awarding bodies.
We are one of the largest providers of licensed retail training in the United Kingdom and deliver the Level 2 Award for Personal Licence Holders and the Level 6 SCPLH which you will need if you are to sell or authorise the sale of alcohol.
We also act as Licensing Consultants and apply to the Authorities for Premises Licence applications and also Personal Licence applications for many large organisations across the UK.
We also deliver all other licensing qualifications needed for the licensed trade including SCPLH (Scottish Certificate for Personal Licence Holders), SCPLHR (Scottish Certificate for Personal Licence Holders Refresher Qualification), ABCQ (Award in Beer and Cellar Quality), How to run a successful pub & ALHO - Award in Licensed Hospitality Operations.
We have a large choice of e-learning courses and in addition to the above, our training includes all SIA Door Supervision, Upskilling, CCTV Operations, First Aid at Work, Emergency First Aid at Work, First Aid at Work Re-qualification, and Paediatric First Aid, Mental Health and Site safety training such as the SMSTS, SSSTS, H&S awareness etc.
Contact info
134 The Barracks, White Cross Business Park, South Road, LA1 4XQ, Lancaster, United Kingdom
- 0330 999 3199
- info@knighttraining.co.uk
- knight.training
Simple and clean process,good…
Simple and clean process,good communication and customer service,always responsive and explaning everything thank you
30 March 2023
Reply from Knight Training
Hi Kerem,
Thank you for taking the time to leave us positive feedback. We really do appreciate it :)
Claire - KT Team
Just aced my exam with Knight training
Happy customer here. Smooth process with just the right balance of automation and human touch.
30 March 2023
Reply from Knight Training
Hello!
Thanks for leaving quality feedback! we are super glad you were happy with the process. It was a pleasure working with you :) YOU SMASHED IT!
Claire - KT Team
Great follow up service and user friendly interface
Thank you, Knight Training team! I highly recommend Knight Training. You encourage me all the time to complete my course in my busy schedule. I needed that. I loved the course app - user-friendly and very informative. And I want to add that the mock exam was great, I felt very confident in the real exam session and completed it in a very short time.
30 March 2023
Reply from Knight Training
Hi Nejat,
Thank you so much for taking the time to leave detailed feedback. We are always happy to work together as a team to get you through the qualification and out the other side! Well done :)
Claire - KT Team
Everything easy to follow
Everything easy to follow, engaging and with great support. Claire was very helpful with any issues
29 March 2023
Reply from Knight Training
Hello!
Thank you so much :) always a pleasure to help!
Claire - KT Team
The experience was great
29 March 2023
Reply from Knight Training
Morning! Thank you for your feedback, much appreciated :)
Claire - KT Team
Excellent!
Simple, Informative and Accurately Precise modules to go through! Great support from Team!
Their constant support at every stage - specially by Claire, is highly notable.
Thank you
29 March 2023
Reply from Knight Training
Hi Arpit,
Thanks so much for leaving your feedback :) it is very much appreciated
Claire - KT Director
Reply from Knight Training
Morning!
Thanks for taking the time to leave us a quick review. We really do appreciate it :)
Claire - KT Team
Reply from Knight Training
Hello!
Thanks for taking the time to leave us a quick review! We really appreciate it :)
Claire - KT Team
Reply from Knight Training
Hi Oliver,
Thanks for your feedback although it seems the request email has been sent a little soon! Great to talk with you yesterday and don't forget, any issues at all, just call me :)
Claire - KT Team
I had some technical problems setting…
I had some technical problems setting up and everyone I spoke to were kind understanding and so helpful They reassured me constantly
17 March 2023
Reply from Knight Training
Hi Lorraine,
Thank you for sharing your feedback on your experience with Knight Training.
Claire - KT Team
Great experience
24 March 2023
Reply from Knight Training
Thank you! We really appreciate you sharing :)
Claire - KT Team
The training was easy to find
The training was easy to find, easy to select and buy, easy to book.
I was quickly onto studying and the availability of exam timing was very convenient.
13 March 2023
Reply from Knight Training
Hi Robin,
Many thanks for taking the time to leave us some feedback, we really appreciate it :) so glad you had a good experience with us!
Claire - KT Team
Great communication and excellent…
Great communication and excellent service. Very helpful with any questions answered promptly.
14 March 2023
Reply from Knight Training
Hi Laura,
Thanks for your feedback! Your certificate was posted out on the 20th March so should be with you any day now! We are glad you had a great experience with Knight Training :)
Claire - KT Team
Helped to organise everything needed…
Helped to organise everything needed and gives you the opportunity to do anything!
22 March 2023
Reply from Knight Training
Hi Jasmyn,
So glad we were able to help! :)
Thanks for your feedback too.
Claire - KT Team
Good company professional and very…
Good company professional and very quick turnround after once we have done the rest we have another 5 people to put through we will see how this one goes.
22 March 2023
Reply from Knight Training
Hi Rob,
Thanks for your feedback. It seems we have sent this review request a little early! Please do feel free to come back and review again once Karolina has completed her course and exam - hopefully, it will still be super positive! :)
Claire - KT Team
Good responsive customer service…
Good responsive customer service function who are both knowledgeable and empathic. However with a variety of partner companies involved in the delivery of the training it made the experience a fractious and disjointed.
21 March 2023
Reply from Knight Training
Hi James,
Many thanks for your detailed feedback. We are pleased that you had a good experience with our team and I will send on your further comments regarding disjointed experience on to our colleagues at the Awarding Body (Highfield) for their consideration. Thanks again :)
Claire - KT Team
Reply from Knight Training
Thank you Matej! We really appreciate your feedback :)
Claire - KT Team
Reply from Knight Training
Hi Sam,
Thank you for your feedback, glad you had a great experience with us!
Claire - KT Team
Quick set up of the course i was doing…
Quick set up of the course i was doing with easy instructions and fabulous help over the phone from Claire. Would highly recommend
10 March 2023
Reply from Knight Training
Hi Claire,
Thanks! :) It was fabulous working with you. Shout if you need anything else!
Claire - KT Team
Brilliant easy process
Brilliant easy process. Well organised and I was really well supported throughout the whole process. Great resources and content too!
Would highly recommend.
13 March 2023
Reply from Knight Training
Hi Claire,
Thanks so much for your review! We really appreciate it and look forward to working with you further :)
Claire - KT Team
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