Dramatic improvement on e-commerce website. Search for hard to find products that are also available for backorder. Very good service in store as always good stocking dips and store to store trans... See more
Company replied
19600 Langley Bypass #300, V3A 7B1 Langley, British Columbia, CA
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Dramatic improvement on e-commerce website. Search for hard to find products that are also available for backorder. Very good service in store as always good stocking dips and store to store trans... See more
Company replied
It was great visiting your Langley store . The amount of products on display is amazing . It was a little crowded but very helpful when trying to determine which product you wanted to purchase One... See more
Company replied
Their variety of tools and accessories. Although I go to places like Lee Valley for quality tools, KMS supplies "cheap" and disposable tools that last one or two projects then break or fail, or sell l... See more
Company replied
Our companies have been dealing with KMS Tools for 30 years plus and have always enjoyed the great people and honest values over the years. Changes will always happen in all organization, its called... See more
Company replied
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
19600 Langley Bypass #300, V3A 7B1, Langley, British Columbia, Canada
Replied to 44% of negative reviews
Typically replies within 1 week
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Prices reasonable, good inventory, people to talk to.

Reply from KMS Tools & Equipment - Langley
Always a pleasure to visit KMS, very helpful staff, recently purchased through the web and had a glitch in the system, they fixed it right away with a quick and timely refund to me.

Reply from KMS Tools & Equipment - Langley
Picked up some tools for my brother, very helpful both on the phone and in the store!

Reply from KMS Tools & Equipment - Langley
I did my research on a Milwaukee chainsaw and case. I ordered everything online and was ready for pickup the next day. I work in plumbing wholesale and couldn’t get the price I got from KMS.

Reply from KMS Tools & Equipment - Langley
Knowledgable, friendly and patient employees who will help you find and pick the right tool for the job.
Can return items easy and hassle free. Be sure to make an account so you don't have to carry physical receipts when returning items.

Reply from KMS Tools & Equipment - Langley
T'was my first time buying here. Made a call to find a product. Easy to reserve and pickup. Quick and efficient.

Reply from KMS Tools & Equipment - Langley
Great customer service and great return policy. Only have been to Langley location but everyone was super helpful especially the gas man and the cashier ladies. After I had paid for my items I accidentally left a couple of them at the counter. One of the cashier ladies ran outside and made sure I received my items.

Reply from KMS Tools & Equipment - Langley
Great service while I was in the store. Excellent prices.

Reply from KMS Tools & Equipment - Langley
Bought a new plasma cutter 2k including tax broke after 4 days and won’t exchange it for a new one this is total BS never again will my Company buy anything from KMS tools

Reply from KMS Tools & Equipment - Langley
I purchased Milwaukee batteries that were on sale and got charged full price. Went back next day and sales representative corrected it.

Reply from KMS Tools & Equipment - Langley

Reply from KMS Tools & Equipment - Langley
I’ve been shopping at KMS for many years. The selection is great, and the staff is always very friendly and helpful.
There are some good deals available if you check out the sales flyers when they come out. Also, being a member helps to bring the cost down a bit.

Reply from KMS Tools & Equipment - Langley
Dramatic improvement on e-commerce website. Search for hard to find products that are also available for backorder.
Very good service in store as always good stocking dips and store to store transfers.
Great warranty and return policy.
Much better than most other places, such as big box, and Depot.

Reply from KMS Tools & Equipment - Langley

Reply from KMS Tools & Equipment - Langley
David at customs service is excellent in helping me with some tool advice. The Langley staffs are generally very helpful and professional. Excellent store to go to for anything you need.

Reply from KMS Tools & Equipment - Langley
Cashier was very helpful. Flawless transaction. Staff is very cheery and helpful and engaging

Reply from KMS Tools & Equipment - Langley
Went to return a small electric pressure washer and discussed other options and left with a new one that better suited my needs and fully explained how it worked and it’s options. Always have great experiences with KMS. Drive 30 Kms to get there!

Reply from KMS Tools & Equipment - Langley
Your man at service counter was very helpful and carried my canopy to my car

Reply from KMS Tools & Equipment - Langley
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