This was my first full consultation for blocked ears and I was made to feel welcome immediately with friendly staff in reception, before any consult took place! The treatment was comfortable and e... See more
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We are a family run business based in Truro, offering the highest level of care and attention to meet your needs. With over 20 years experience in the industry you can trust you will find the right solution. We offer hearing diagnostics, private hearing aids, wax removal and tinnitus consultations. We use state of the art equipment including our specialist Quiet Star Sound Booth.
13 Kenwyn Street, TR1 3DJ, Truro, United Kingdom
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I visited today with my 14 year old daughter for the first time to have ear wax removed. We were welcomed in at reception and offered drinks while we waited. When in treatment room, Kara was great and explained every step of what she was doing. She really put my daughter at ease for the whole experience. I found that the service was excellent and we will definitely be returning should we need to. Also this is the only setting that I've found locally that does paediatric ear wax removal (hoovering) as noone else that i spoke with is insured to treat anyone under the age of 16. We were so pleased with the whole experience today. Would highly recommend 😀

Reply from K&M Hearing Solutions
I had gone for ear wax removal. Upon thorough examination, it was revealed that the procedure wasn't necessary. Kara conducted a detailed audiometric assessment and explained the findings in a detailed and analytical manner. The consultation fee was minimal and the follow up process highly prompt and professional. Kara and Dave also are highly courteous individuals and offered to make me a beverage while I was waiting. This is a very honest and highly exemplary practice. Highly recommended!

Reply from K&M Hearing Solutions
I booked hearing tests with a national company and with K&M, in the same way one always obtains more than one quote for building work for example. The overall experience at K&M was on an entirely different level. Significantly superior equipment, and in a bespoke environment rather than a rented room in somebody else’s premises. Considering how thorough Kara’s services are I expected her prices to be considerably higher than the other provider, but they were in fact lower.
Kara and Dave are super friendly and provide an exceptional and professional service. Everything is explained and there is no pressure to buy or do anything at all. As Kara says, we will be on a long journey together as she supports her clients over many years, so it’s important we trust each other and get along. Well, I can’t imagine anybody not liking Kara!
I 100% recommend K&M to everybody who is wondering whether they should have their hearing checked.

Reply from K&M Hearing Solutions
Kara conducted my hearing test which was very relaxed and thorough. After the results, I was offered a selection of suitable price packages with no pressure on which to choose.

Reply from K&M Hearing Solutions
Kara is very good at her job and explained everything very clearly and patiently . The whole process of having ears cleaned , hearing test and fitting of hearing aids was very professional , comfortable and friendly . So glad I chose them and can recommend

Reply from K&M Hearing Solutions
Very friendly and professional.Removed wax very easily that other place could not.

Reply from K&M Hearing Solutions
Excellent service, a very friendly team that explained the whole process and conducted the most thorough ear examination that I’ve ever had.
A very professional service. Would highly recommend

Reply from K&M Hearing Solutions
I had no idea what to expect when I went to have my hearing tested: I can now hear properly again!
Kara explained what the tests showed, what my options were, then showed me how to make the most of my new hearing aids. Quite apart from the excellent professional treatment, she is an excellent communicator and kept me well informed about my condition and the professional solutions throughout the process. I cannot recommend her highly enough.

Reply from K&M Hearing Solutions
Kara was friendly, approachable and professional. I was booked for a wax removal, which turned out was not necessary, as I was concerned about slight hearing loss I had a hearing test and was given various options based on the outcome. Kara took time to explain everything to me and was very helpful in offering advice. A very good experience overall and I will be returning in the future.

Reply from K&M Hearing Solutions
Fantastic service, very knowledgeable, friendly & helpful.

Reply from K&M Hearing Solutions
Attended this practice to have some ear impressions taken for custom ear plugs. Made to feel welcome in the pleasant surroundings and a Very professional courteous service was provided, Thank you.

Reply from K&M Hearing Solutions
Excellent experience in all respects. Most pleasant audiologist who performed wax removal and a basic hearing test sending me home being able to hear much better! Booking the appointment was very easy, and I was even given a very nice coffee. I would thoroughly recommend this company as they can offer any help you need with your hearing.

Reply from K&M Hearing Solutions
I had an outstanding experience with Kara from the audiology team — professional, personable, and incredibly thorough from start to finish. From the moment I arrived, I felt at ease. Kara took the time to really listen to my concerns and made sure I felt comfortable throughout the entire assessment.
What stood out most was the clarity of the explanation. Every step of the hearing test was described in plain, understandable language, and she used helpful visuals to show what was happening inside my ears and what the results meant. It really helped me make sense of everything.
Their approach was not rushed at all — they were genuinely interested in helping me understand my hearing health. I came away feeling reassured, informed, and confident in the care I received. Highly recommend this team to anyone looking for expert, compassionate hearing care.

Reply from K&M Hearing Solutions
Kara is a very knowledgeable lovely lady, she gave me a very thorough hearing test, she explained everything clearly and I was able to try a hearing aid. I would thoroughly recommend her

Reply from K&M Hearing Solutions
I recently visited Kara’s clinic, and from start to finish, the experience was outstanding. The appointment process was seamless, with clear directions provided to the clinic, ensuring a stress-free arrival. Upon arrival, every aspect of my condition was thoroughly explained, making me feel well-informed and reassured throughout.
Pricing was communicated transparently, with no ambiguity, and the level of professionalism displayed during the consultation was truly commendable. I left feeling significantly more confident about my condition. Additionally, a detailed report was sent within hours of my appointment, and a referral to an ENT specialist was promptly arranged the very next day, demonstrating the clinic’s efficiency and commitment to patient care.
Overall, the service was exemplary, and I highly recommend Kara’s clinic to anyone seeking professional, attentive, and well-organized healthcare.

Reply from K&M Hearing Solutions
Had an appointment recently following a suggestion by my ENT consultant.
Kara was great, explaining everything and conducting a really thorough hearing test. Dave manages all the admin very efficiently and the coffee is delicious.

Reply from K&M Hearing Solutions
Kara is truly amazing. Very attentive, incredibly empathetic and had to listen to me moan about my ear aches very patiently. I now would never go anywhere else, amazing Audiologist. Thank you - Hayet

Reply from K&M Hearing Solutions
The whole experience, from entering through the door, testing and conversations with the audiologist. Professional and caring.

Reply from K&M Hearing Solutions
I had had my ears syringed in the past but was very interested in the vacuum procedure. It worked like a charm: I had not realised how compromised my hearing had been. Kara explained the whole process and I was able to watch on a screen. My post hearing test indicated some loss of hearing, but I was by no means pressured into having any type of hearing aid, but will be called in a years time for a follow-up complimentary test. She was professional, knowledgable and empathetic. Dave was pleasant and helpful. In all, a thoroughly professional and efficient service at an excellent price.

Reply from K&M Hearing Solutions
Would fully recommend K&M! Came in to get my ears moulded for some custom plugs. Dave was very friendly and helpful booking the appointment and when I arrived, and Kara was great doing my impressions, very friendly and happy to explain the process and talk through my options - great service and friendly team all round

Reply from K&M Hearing Solutions
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