Klubklub Reviews 1,370

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Good discounted products. Most of the cheaper items are out of stock, of course its that cheap. Decent buying experience. It all comes with a monthly price, where first month is free. I have u... See more

Rated 1 out of 5 stars

Fake "normal" prices on items so they make you buy membership. Example: Wella Koleston Deep Browns 4/75 original price 188dkk a box? In which planet? Most expensive price found for this item is 99dkk

Company replied

Company details

  1. Cosmetics Store

Written by the company

KlubKlub er en medlemsside. Som medlem er prisen helt barberet ned og du kan købe varer til meget lave priser. Vi har et kæmpe udvalg af parfumer, shampoo, personlig pleje og meget mere. De første 3o dage er gratis! Herefter er prisen 89 kr. om måneden – med vores rabatter er medlemskabethurtigt tjent ind. Og du kan til enhver tid melde dig ud igen.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Short Shelf Life Remaining

Short Shelf Life Remaining - Price was decent, but if I knew the item was expiring in the next 6 months, I would not have bought 2 pieces, maybe not even one

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Hidden expenses while ordering

Hidden expenses while ordering, withdrawal for the subscription

9 November 2025
Unprompted review
Klubklub logo

Reply from Klubklub

Hi Angy,

Thank you for your review.
We’re truly sorry to read about your experience.

We don’t have any hidden fees, and we are fully transparent about our membership — all information about the subscription, price and terms is clearly shown in each step of the shopping process. Our webshop is in Danish, which may have caused a language barrier, but we’re always happy to help if anything was unclear.

We genuinely hope you’ll take another look at our site and see how clearly everything is presented — and we really hope you will consider editing your review, as we are fully transparent throughout the entire shopping journey.

Kind regards,
KlubKlub

Rated 1 out of 5 stars

Neither a star is worth it

Neither a star is worth it, I purchased some fragrances, cheap, that’s true, but as they say on their website that you can save up to 90%, everything made sense.
I bought the products Tuesday ( I leave 30 minutes away from the deposit), to send them as gifts Saturday. Everything was fine, I have got an email confirm with an order number, til Wednesday noon when I get an email that they are sorry but they had some issues with the website and those where not the correct prices and the order is cancelled. Wednesday noon, I couldn’t order anymore from net because was late to get the products in time, so I was constrained to go pregnant, 4 days before the due date, to search gifts in the shops, get them to a higher price, and of course walk to get them. Was not funny at all. I am extremely disappointed, I will never buy from them. Of course the website worked instead to activate the membership, that now I deactivated, and I hope they won’t deduct money, as many reviews describes.

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Charging for membership automaticaly

I ordered a deodorant from Klubklub.dk, and at the time of purchase, there were no additional charges besides the product price. However, I later discovered that I had been automatically enrolled in a "membership" with the first month being free. Because of this, I didn’t notice anything unusual when I paid for my order.

Starting from the second month, 89 DKK was deducted from my account every month without my clear understanding or consent. I never received any emails or notifications about these recurring charges, so I only noticed them after several months.

As soon as I realized this, I canceled the subscription. I was disappointed that this information was not clearly communicated during my purchase.

I recommend carefully reading all terms and conditions before ordering from this website to avoid unexpected charges.

11 September 2024
Unprompted review
Klubklub logo

Reply from Klubklub

Dear Edgaras,

I am very sorry about your review and your false accusations.

We are a membership-based solution, which we also explain in detail in Danish on our Danish webshop. You write this review in English, so maybe you dont understand what is written on our page?

With a membership, you can shop at our discounted prices and enjoy free shipping. We have a lot of happy customers doing that, and saving a lot of money each month.

When you purchase at our membership prices, the membership is automatically added to your cart. The first month is a free trial, afterwards it costs 89 kr. per month.

We always send an order confirmation email where you can see the membership details. You can of cause cancel your membership from day to day.

Alternatively, you can choose to buy at our regular prices on each product page. In that case, the price will be higher, and shipping costs will apply—but you won’t need to pay for a membership.

I hope this clarifies everything.

Best regards,
Sofie – KlubKlub

Rated 1 out of 5 stars

Fake "normal" prices on items so they…

Fake "normal" prices on items so they make you buy membership. Example: Wella Koleston Deep Browns 4/75 original price 188dkk a box? In which planet? Most expensive price found for this item is 99dkk

5 August 2024
Unprompted review
Klubklub logo

Reply from Klubklub

Dear Catherine. I am sad about your review. Our Normal prices are often set as the Regular Retail Price, but not always. The normal price is our normal price and it depends on many parameters how it is set. It can be difficult for our robot to set on special products such as Professional haircare, therefore I also send a request for my colleague to look into this and see if we can manual optimize any thing regarding this product. I hope it gives meaning. Best regards Benjamin

Rated 1 out of 5 stars

You have taken money from my account…

You have taken money from my account for the last 3 months with out my permission. I have emailed & called but you have yet to replied and you have blocked my number.this is a scam!!!

20 June 2023
Unprompted review
Klubklub logo

Reply from Klubklub

Dear Shadia. We are a 100% legit business. We are an membership site and you signed up for the membership yourself. We have not blocked you. Our phones are open from 9-16 during the week and you can always contact us by mail at hej@klubklub.dk Hope it gives meaning. Best regards Sofie KlubKlub

Rated 1 out of 5 stars

Cheating: Don't buy anything from this shop

Don't buy anything from this shop. It's a cheating Company. They took 89kr every month from my Bank without letting me know. I called them, and they said it's a membership fee. I never signed a membership agreement for 89kr per month.

If you take 89kr every month for membership, why don't you send an email about the subscription every month? It means that they want to take this money silently. Moreover, I never get any email about this subscription. I just registered myself with my name, email and password to create the account to buy some products.

12 February 2024
Unprompted review
Klubklub logo

Reply from Klubklub

Dear Sheikh. We are an membership solution. Where you buy for our cheap membership prices and with free shipping. When you buy for our membership prices, the membership is automatically added to cart. First month is a free trial, then it cost 89 kr. pr. month. We always send a order confirmation email where you can see the membership. We dont send email for each charge, thats normal behaviour for memberships, such as Netflix, Shopify etc. You can also always choose to buy for our normal price on each productview, then the price is higher and you need to pay for shipping, but then you dont have to pay membership. I hope this gives meaning. Best regards Sofie - KlubKlub

Rated 1 out of 5 stars

Thieves...

Even after cancelling the account a long time back, they charged me 89 DKK today from my credit card. Daylight robbers. Avoid at all costs.

21 October 2023
Unprompted review
Klubklub logo

Reply from Klubklub

Dear Lakmal
Thank you for you review. I am sorry to hear this, I think you have misunderstood something. You started your membership 21 september. The first 30 days are a free trial, afterwards it cost 89 kr. pr. month. I can see you have never been in contact with us or manual canceled your membership, therefore we havent canceled your membership. You can cancel it yourself by going to your account or write us an email on hej@klubklub.dk You are also welcome to contact us by phone (+45) 30 80 80 49. I hope you will reconsider your review as it is based on wrong information.

Rated 5 out of 5 stars

Good discounted products

Good discounted products. Most of the cheaper items are out of stock, of course its that cheap.

Decent buying experience.

It all comes with a monthly price, where first month is free. I have unsubscribed within first month.

Good experience overall

27 April 2023

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