Klockmagasinet Reviews 3,079

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really good price and efficiency with help and delivery! My wife was really happy when open the package. Maybe u guys should work better on the present package and delivery comunication but otherwise... See more

Rated 5 out of 5 stars

The item I bought is going to be a Christmas gift at a fantastic price which was more expensive everywhere else. I can't comment on the watch yet, but I have high hopes for a great product from Samsu... See more

Rated 3 out of 5 stars

The ease of finding what I wanted was good. Availability, use of website, etc. Pricing also good. Delivery, including tracking, was very professional. Overall I am very satisfied with the service,... See more

Company replied

Rated 5 out of 5 stars

Packaging was great the box came in perfect condition of course the watch as well! The shipping was superfast. Great experience definitely would shop again.

Company details

  1. Shopping & Fashion

Written by the company

Från Klockmagasinet hittar du ett av nordens största utbud av klockor och smycken från populära brands som Casio, Garmin, Rosefield och många fler! Vi är auktoriserad återförsäljare för alla våra brands. Gratis leverans för alla orders över 1000 kr. Vi erbjuder dessutom gratis gravering och 90 dagars öppet köp.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The watch band shall be adjusted by…

The watch band shall be adjusted by customer which is cost 300kr for me which is not fair

20 June 2024
Klockmagasinet logo

Reply from Klockmagasinet

Hi,

Thank you for your review.

We can adjust the watch band free of charge before shipping out the watch, if the buyer writes their wrist size in additional information-field on our checkout. This is also stated in our FAQ page https://www.klockmagasinet.com/vanliga-fragor

But afterwards the watch band adjustment is done with the buyers cost.

Kind regards
Customer Service/Klockmagasinet

Rated 5 out of 5 stars

I had good experience

I had good experience. I paid extra for fast delivery but it didn’t come on time. They return money for delivery. It I was also easy to return the package

17 June 2024
Rated 2 out of 5 stars

Late delivery

Late delivery, also there should be a tool inside to remove links if needed, that can be imported from china and can be added in the box.

13 April 2024
Klockmagasinet logo

Reply from Klockmagasinet

Hi,

Thank you for your feedback.

Sadly the manufacturer does not include tools with Casio watches.

Our delivery time is 3-5 business days. I checked and your package was delivered on the 4th business day after the purchase. So this was well within our promised delivery time.

Kind regards
Customer service/Klockmagasinet

Rated 3 out of 5 stars

Great service & offer...'Low Battery'?? Need attention to detail.

The ease of finding what I wanted was good. Availability, use of website, etc. Pricing also good.
Delivery, including tracking, was very professional. Overall I am very satisfied with the service, and the product is good (as expected).
The negative point: when I took the dive computer from the package and tried to activate, the message read "LOW BATTERY"; the first thing I must do? Go to my nearest dive shop to change the battery!! 140SEK later I have a fully functioning computer.
So....good service and good offer....need to pay attention to detail! Then you get 5+ stars!!

18 March 2024
Klockmagasinet logo

Reply from Klockmagasinet

Hi John,

Thank you for your order and review. We are sorry to hear the watch battery was low on arrival, and apologize for the incovenience.

We always try to make sure watches have a good battery before shipping them out. Due to our large volume and stock, it is challenging to check all the batteries.

It is possible the watch has been in manufacturers or importers stock a long time before coming to us.

We took care of this and refunded the cost of battery change, you should receive a separate confirmation e-mail soon.

Kind regards
Customer service
Klockmagasinet

Rated 1 out of 5 stars

Scam website

Bought a watch, promised time of delivery was 5 days. Its been 7 days. No update on my order.

Website also seem to be a scam

6 March 2024
Unprompted review
Klockmagasinet logo

Reply from Klockmagasinet

Hi Muhammad!

Sorry to hear that you're not satisfied with your experience. I checked your order status and it seems your order has been delivered. Your order was placed on Friday evening the 1st of March and we shipped the order on Monday the 4th. It took a little bit longer than usual for your tracking code to update but luckily you still got your order on time :)

We promise to deliver within 5 working days. Therefore orders placed during the weekend will be sent out the following week.

If you have any other doubts or concerns, please do not hesitate to contact us at info@klockmagasinet.com.

Best regards,
Tommi
Klockmagasinet.com

Show reviews in all languages. (3,079 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look