Kline Collective Reviews 

741
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the high quality of the artwork, noting that the stunning physical pieces feature rich textures and look even better in person. Consumers also highlight the exceptional customer service, explaining that representatives communicate clearly and keep buyers updated throughout the entire order process. However, some customers also noted that the shipping crates were extremely heavy and somewhat difficult to dispose of or open after delivery. A few people mentioned that the delivery process or initial preview required extra time and multiple rounds of revisions to accurately match the expected colors.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the brushwork and textures look... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the stunning brushwork,... See more

User experience

People report positive experiences with user experience, finding the entire ordering and preview process... See more

Customer service

Clients share positive opinions on customer service, highlighting responsive communication and helpful... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, balancing smooth arrivals with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ended up canceling my order before production started, and I was pleasantly surprised by how easy the refund process was. Later I made a correct purchase. The support team explained everything clear... See more

Company replied

Rated 5 out of 5 stars

I lost trust in buying art online because last time I purchased art from another shop which was a disaster, crappy frame and non-existent customer service. I need new art for my projects and found inf... See more

Company replied

Rated 5 out of 5 stars

I ordered this as a birthday present for my daughter, so I was really hoping it would arrive in time for her birthday. There was a slight shipping delay, and I started getting a bit worried that it mi... See more

Company replied

Rated 5 out of 5 stars

Customer service was amazing! They kept me in the loop as to the progress and sent photos so I could have the artist adjust deeper or lighter shades of blue and or silver. I absolutely love it and... See more

Company replied


Company details

  1. Art Gallery
  2. Art Studio
  3. Decoration and Interior Design Store
  4. Home Improvement Store
  5. Paintings Store
  6. Picture Frame Shop

Written by the company

Kline Collective is a boutique art gallery in southern California that showcases exceptional contemporary artwork by emerging artists. Our mission? To let art tell your story. We curate bold, colorful handcrafted paintings that are elegant and modern. We bring sophistication and a rich aesthetic experience to our clients’ lives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

741 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(741)

349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I appreciate that the artwork still…

I appreciate that the artwork still feels artistic and handmade rather than overly polished. The subtle imperfections in the texture actually make it feel more authentic.

2 July 2026
Kline Collective logo

Reply from Kline Collective

Hi Laura,

Thank you so much for taking the time to share your thoughts! We really appreciate your perspective on the handmade nature of the artwork. Those subtle textures and variations are part of what makes each piece unique and give it its own character.

We're so glad that authenticity came through and that you connected with it.

Best regards,
Gwen

Rated 5 out of 5 stars

The shipping crate was extremely…

The shipping crate was extremely secure, although it took me a while to open it. I’d rather have that than risk damage during shipping though. Everything inside was perfect.

8 July 2026
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Reply from Kline Collective

Hi Karen,

Thank you so much for taking the time to leave a review! We completely understand that our crates can take a little patience to open, but as you said, we'd much rather make sure the artwork arrives safely than take any risks during shipping.

I'm so glad everything inside arrived in perfect condition and that the extra protection was worthwhile in the end.

Best regards,
Gwen

Rated 5 out of 5 stars

I was looking for something neutral but…

I was looking for something neutral but still interesting, and they managed to get the balance exactly right. The painting feels minimal while still having personality.

2 July 2026
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Reply from Kline Collective

Hi Nancy,

Thank you so much for taking the time to share your feedback! Finding that balance between subtle and interesting can be surprisingly difficult, so I’m delighted to hear the piece turned out exactly as you had hoped.

I love how you described it as minimal while still having personality—that’s such a wonderful compliment for the artist and the team.

Best regards,
Gwen

Rated 5 out of 5 stars

Perfect artwork

Perfect artwork. The crate is difficult to open though

29 May 2026
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Reply from Kline Collective

Hi Jevgenijs,

Thank you so much for taking the time to leave a review! We're delighted to hear that you're happy with the artwork.

And yes, we know our crates can be a bit of a challenge to open sometimes! We tend to err on the side of overprotecting the artwork during transit, but we appreciate your feedback and understanding.

Enjoy your piece!

Best regards,
Gwen

Rated 5 out of 5 stars

Customer service was excellent whenever…

Customer service was excellent whenever I reached out. Responses were thoughtful and never felt automated!

2 July 2026
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Reply from Kline Collective

Hi Aoi,

Thank you so much for taking the time to leave such a kind review! We’re really happy to hear that our responses felt personal and helpful. We always try to treat every conversation as exactly that—a conversation, not a ticket number.

Thank you again for your kind words, and we hope you continue to enjoy your artwork!

Best regards,
Gwen

Rated 5 out of 5 stars

The artwork has a softness to it that…

The artwork has a softness to it that makes the room feel more relaxing. It added warmth without making the space feel busy. Very happy with the overall look.

2 July 2026
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Reply from Kline Collective

Hi Hermine,

Thank you so much for taking the time to leave such a lovely review! I’m so pleased to hear that the artwork brought a sense of warmth and calm to your space. Finding that balance between adding character and keeping a room feeling peaceful can make all the difference.

We’re delighted that you’re happy with the overall look and hope you continue to enjoy your piece every day.

Best regards,
Gwen

Rated 5 out of 5 stars

The painting arrived ready to hang and…

The painting arrived ready to hang and installation was very straightforward. It instantly became the focal point of the room. We’ve already received compliments from guests.

2 July 2026
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Reply from Kline Collective

Hi Georgina,

Thank you so much for taking the time to leave such a lovely review! I’m so glad the ready-to-hang setup made installation easy for you. There’s nothing better than being able to enjoy a new piece right away.

It’s wonderful to hear it has become the focal point of your room—and even better that it’s already receiving compliments from your guests!

Best regards,
Gwen

Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing! They kept me in the loop as to the progress and sent photos so I could have the artist adjust deeper or lighter shades of blue and or silver. I absolutely love it and it arrived very well packaged, too. I'm definitely going to order from them again!

14 August 2025
Kline Collective logo

Reply from Kline Collective

Hi Nancy,

Thank you so much for taking the time to share your experience! I’m so happy to hear you enjoyed being involved in the creative process. Working together on the color adjustments is one of the things we love most, and I’m delighted the final piece turned out just the way you wanted.

It’s wonderful to hear everything arrived safely, and knowing you’d order from us again is the biggest compliment we could receive. We can’t wait to help you with your next artwork!

Best regards,
Gwen

Rated 5 out of 5 stars

I was surprised by how sturdy and well…

I was surprised by how sturdy and well made the frame feels. Everything from the canvas to the packaging felt high quality. Definitely not comparable to mass-produced wall art.

2 July 2026
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Reply from Kline Collective

Hi Sharon,

Thank you so much for taking the time to leave such a thoughtful review! I’m delighted to hear that the quality of the frame, canvas, and packaging stood out to you. We put a great deal of care into every part of the process to make sure each piece feels truly special.

I hope your artwork brings you joy for many years to come!

Best regards,
Gwen

Rated 5 out of 5 stars

The team handled my customization…

The team handled my customization requests very patiently. I changed my mind twice about the tones and they were still accommodating. The final result was exactly right.

2 July 2026
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Reply from Kline Collective

Hi Sayuri,

Thank you so much for taking the time to share your experience! We know it can take a little time to get every detail just right, so we’re always happy to work through the process together.

I’m so glad the final tones turned out exactly as you envisioned. We hope you enjoy your artwork for many years to come!

Best regards,
Gwen

Rated 5 out of 5 stars

The colors online were already…

The colors online were already beautiful, but in person they have much more depth and softness. It’s hard to explain until you see it up close. Really impressed.

5 July 2026
Kline Collective logo

Reply from Kline Collective

Hi Sharon,

Thank you so much for taking the time to leave such a lovely review! I’m so happy to hear the artwork exceeded your expectations in person. There’s something special about seeing the depth and subtle tones up close that photos can’t always capture.

We’re delighted you’re enjoying your piece. Thank you again for your kind words!

Best regards,
Gwen

Rated 5 out of 5 stars

This was a gift for our new home and it…

This was a gift for our new home and it ended up being one of our favorite purchases. The quality feels premium and the artwork has a calming feel to it.

5 July 2026
Kline Collective logo

Reply from Kline Collective

Hi Hermine,

Thank you so much for taking the time to share your feedback! I’m honored that you chose one of our pieces for your new home. It’s wonderful to hear it has become one of your favorite purchases.

I hope the artwork continues to bring a calm and welcoming feeling to your space for years to come.

Best regards,
Gwen

Rated 5 out of 5 stars

I appreciated the progress photos…

I appreciated the progress photos before shipping because it made the process feel more interactive. It was exciting seeing the artwork come together. The finished result was beautiful.

2 July 2026
Kline Collective logo

Reply from Kline Collective

Hi Karen,

Thank you so much for taking the time to leave such a lovely review! I’m so glad you enjoyed receiving the progress photos. It’s always exciting to watch a piece come to life, and we love being able to share that part of the journey with our customers.

I’m delighted to hear you’re happy with the finished artwork. Enjoy your beautiful piece!

Best regards,
Gwen

Rated 5 out of 5 stars

The final artwork feels very thoughtful…

The final artwork feels very thoughtful and balanced. Nothing about it looks rushed or generic. You can tell real care went into creating it.

2 July 2026
Kline Collective logo

Reply from Kline Collective

Hi Wendy,

Thank you so much for taking the time to share such a thoughtful review! It’s incredibly rewarding to hear that you could see the care and attention that went into creating your artwork. Every piece is made with great dedication, so your words truly mean a lot to us.

We hope your artwork brings you joy every time you see it.

Best regards,
Gwen

Rated 5 out of 5 stars

We needed help choosing between two…

We needed help choosing between two sizes and the recommendation ended up being perfect. Really glad we asked before ordering. The scale works beautifully in our space.

2 July 2026
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Reply from Kline Collective

Hi Ruby,

Thank you so much for taking the time to leave a review! I’m so glad you reached out before placing your order. Choosing the right size can make such a difference, and it’s wonderful to hear the recommendation was the perfect fit for your space.

We hope you enjoy your artwork for many years to come!

Best regards,
Gwen

Rated 5 out of 5 stars

The ordering process was much smoother…

The ordering process was much smoother than expected for a custom artwork piece. Everything was explained clearly from the beginning. I felt confident throughout.

2 July 2026
Kline Collective logo

Reply from Kline Collective

Hi Marie,

Thank you so much for taking the time to share your feedback! I’m so pleased to hear that the process felt smooth and easy to follow. We always aim to make ordering custom artwork as clear and stress-free as possible.

It’s wonderful to know you felt confident throughout the journey. We hope you enjoy your artwork for years to come!

Best regards,
Gwen

Rated 5 out of 5 stars

Exceeded expectations

Exceeded expectations. Great value for the quality. Great customer service.

24 June 2026
Unprompted review
Kline Collective logo

Reply from Kline Collective

Hi Doug,

Thank you so much for taking the time to leave a review! We're delighted to hear that your experience exceeded your expectations. Knowing you were happy with the quality, value, and customer service truly means a lot to our team.

We hope you enjoy your artwork for many years to come!

Best regards,
Gwen

Rated 5 out of 5 stars

The painting looks different throughout…

The painting looks different throughout the day depending on the sunlight, which I really enjoy. Certain textures become more visible in the evening too. It gives the piece a lot of character.

5 June 2026
Kline Collective logo

Reply from Kline Collective

Hi Dieter,

Thank you so much for taking the time to share your feedback! I love hearing that you're noticing how the painting changes with the light throughout the day. Those shifting textures and subtle details are part of what makes original artwork so unique.

I’m so glad your piece brings so much character to your space. Enjoy it!

Best regards,
Gwen

Rated 5 out of 5 stars

I was impressed by how carefully…

I was impressed by how carefully everything was packaged. Even the corners and frame were fully protected. It arrived in excellent condition.

5 June 2026
Kline Collective logo

Reply from Kline Collective

Hi 飯沼 久美子,

Thank you so much for taking the time to leave a review! We’re delighted to hear that the artwork arrived safely and that you noticed the care we put into the packaging. Protecting each piece during transit is something we take very seriously.

I’m so glad everything reached you in excellent condition. Enjoy your artwork!

Best regards,
Gwen

Rated 5 out of 5 stars

The piece feels elegant without being…

The piece feels elegant without being overpowering. It blends into the room naturally while still standing out. Exactly what I was hoping for.

5 June 2026
Kline Collective logo

Reply from Kline Collective

Hi Julie,

Thank you so much for taking the time to share your lovely feedback! I’m so pleased to hear the artwork found just the right balance in your space. It’s wonderful when a piece can make a statement while still feeling like it truly belongs.

I’m delighted it turned out exactly as you had hoped. Enjoy your artwork!

Best regards,
Gwen

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