Klick Direct Limited Reviews 98

TrustScore 3 out of 5

3.0

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See what reviewers are saying

Rated 5 out of 5 stars

Klick Direct have been fantastic from start to finish. I sent an enquiry before i purchased from them and I got a speedy response to e-mails in quick time very informative and helpful. Delivery... See more

Rated 5 out of 5 stars

I received my package yesterday, initially I was not very happy as the parcel did not contain the link removal tool, however the company emailed me back straight away apologising that it had not been... See more

Rated 1 out of 5 stars

Watch ordered on 19th October, email confirmation of order received and informed the order would be processed in 2 days. No watch ever received; no dispatch email received, no response to emails, tel... See more

Rated 1 out of 5 stars

I bough watch 3 days ago I pay for express delivery and is still in process… This number what is on there website doesnt work so I can not even spoke with customer service.. 3 mails not respond …... See more

Company details

  1. Watch Store
  2. Perfume Store

Written by the company

Our mission is pretty simple. We’re committed to bringing you the top global brands in watches at affordable prices. With over 30,000 happy customers served over ten years, Klick Direct is your go-to shopping experience whether you’re searching for a new watch for yourself or looking for a special gift. We offer our customers an incredible range of watches, stocking hundreds of watches from all the top brands. From your everyday watches to our premium choices, such as Hugo Boss, Emporio Armani and Michael Kors, all our watches are authentic and brand new. We source our watches from quality stockists of all watch brands, so when you purchase with us, you can be confident that you’re getting the real deal. We also stay on top of new products in the market, so we can bring you the latest trends. Whether you want the newest style, or one of our classic watches, you will find the watches you need here.


Contact info

3.0

Average

TrustScore 3 out of 5

98 reviews

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Rated 1 out of 5 stars

Brought a watch had the email…

Brought a watch had the email confirming the order never had the dispatch email I've emailed customer support four times sent picture of the email bit bin ignored going contacted trading standards next

14 July 2022
Unprompted review
Rated 5 out of 5 stars

Wow.

Wow.. ordered Sunday,here Tuesday. Wonder service and great product

22 June 2022
Unprompted review
Rated 1 out of 5 stars

Fraudulent website

Fraudulent website , had to claim my money through PayPal. Order not sent.

15 June 2022
Klick Direct Limited logo

Reply from Klick Direct Limited

Hi Nat.

We refunded your order due to the item being out of stock, If you require any further help please contact help@klick-direct.com

Regards
Klick Support.

Rated 1 out of 5 stars

Have not received my order

Have not received my order. Have had no email to confirm delivery and when I try to contact them by phone it says it has not been possible to connect. I have lost a considerable amount of money to them.AVOID

26 May 2022
Unprompted review
Klick Direct Limited logo

Reply from Klick Direct Limited

Hi Jane.

Thanks for taking your time to leave a 1 star review without emailing customer support. You made your order on the 22nd standard free delivery is 3-5 working days. Your order was dispatched same day you can track it here https://www.royalmail.com/portal/rm/track?trackNumber=TQ075757828GB.

Kind Regards
Klick Support.

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