Klast Home Reviews 

Everything about this purchase was easy, from payment to delivery. No delays and delivered in perfect condition. The cane bench is of high quality and exceeded my expectations.

nice furniture for a fair price

Móvel muito bem feito
Tal como na descrição

Imposible conseguir que envien la facura de la compra tras 21 días. Servicio de atención al cliente desastroso y prepotente.

terrible experience. After the payment, the package can not be delivered after 10 days, the attention of clients even ask me to wait at home 9-22hr everyday and cannot forecast any delivery date. I ask them to return the money, they do not and even want to charge me the delivery cost. really disgusting experience!

Really nice chairs! They were delivered ahead of time, and the quality is great. I can definitely recommend shopping on this website.

The armchair is amazing! Prettier in real life then on the pictures. Super comfortable, beautiful. The delivery was very fast.

The table arrived all scratched…not serious at all

The chair visually looks fine and arrived in good condition, though is extremely hard. I got this as a nursing chair and I’m not sure I’ll be able to sit in it for very long periods of time. The delivery tracking and communication was also very poor, luckily we happened to be home when it arrived.

Everything is easy to find on the website and the prices reasonable. The furniture was of very good standard and delivery was easy. Always keep uptodate with our order. Great service.

I received the bedside tables fine. However, we wanted to return them. Have now been waiting 12 days for getting return instructions, wood really appreciate some quicker response here.

O móvel e muito giro

The furniture has a really nice design and looks great overall. It’s a bit pricey considering the finishing quality, but the customer service deserves credit — one part had poor QC, and they replaced it quickly and without hassle. Good experience overall!

We had a great experience, everything was like planned.

Parfait article conforme

What a truly terrible experience.
You have taken my money and not delivered the goods.
You have attempted to deliver twice but not told me when you would be delivering so I waited in on the wrong day. At no point have you emailed me or phoned me.
Every other courier company calls or emails to tell me a time scale of when they will deliver - not you.
I am now getting emailed from your courier company to tell me they are delivering the goods to Valencia - we are near Malaga!

The customer service is poor. The kast delivered had damaged front but I was redirected to the policy which states issues are expected to be reported within 72 hours. I find this really stringent as it was a long wait for the kast and its not possible to determine and fully check everything till the item is assembled and ready. I hoped for a better accountability in this matter.

SAID IT WAS DELIVER BUT IT WAS NOT !
I’ve checked with neighbors and around the delivery area, and there’s no sign of the parcel.
feels like a spam website, you dont have a phone number to call for customer services. TERRIBLE

DON'T BUY FROM THIS SHOP! WORST CUSTOMER SERVICE EVER!!!

I bought a pack of 2 chairs from them and the drama is still ongoing after over two months:

1. First, I received only 1 chair, so I opened a complaint
2. When I finally received the missing chair, it had 2 left legs (and 1 miserable screws!)
3. Had to complain again, pack & print the return, waste my time for collection & new delivery, and guess what?!
4. when the chair finally arrived again, it had (you guessed it!) 2 right legs!!!
5. Complaint for the 4th time, and finally received another chair: AGAIN 2 RIGTH LEGS!!!
6. AND NOW THEY EVEN STOPPED REPLYING TO MY EMAILS!

THIS IS NOT EVEN A JOKE! SERIOUSLY, WORST SHOP EVER!

as per today 22nd Oct I still have 2 wrong chairs in boxes in my living room (they dont even care to arrange the collection!). My original order was placed on 8th Aug (so you can imagine my frustration!)