I had two window deliveries to a difficult site up a mountain last winter. One was delayed by 3 weeks but there was alot of disruption in Europe at the time. Even so, the delivery time frame was much... See more
Company replied
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I had two window deliveries to a difficult site up a mountain last winter. One was delayed by 3 weeks but there was alot of disruption in Europe at the time. Even so, the delivery time frame was much... See more
Company replied
The delivered Windows and Doors were of excellent quality and packaged with care. Measurements were as expected. A delay of two weeks, although communicated well, was the only thing holding me back fr... See more
Company replied
I ordered some windows in white for my summerhouse. My first "wow" impression was when I saw how smooth and transparent the ordering process is. I adjusted everything according to my needs and imm... See more
Company replied
Dear klar I would like to kindly suggest that you include clear pictures and detailed size information of the windows — both with and without frames — shown separately on your website or pr... See more
Company replied
Written by the company

📞 +45 78 76 88 83
✉️ hej@klarhome.dk
🇸🇪 Sverige📞 (+46) 18 800 81 38
✉️ hej@klarhome.se
🇳🇴 Norge📞 +47 32 99 40 27
✉️ hei@klarhome.no
🇬🇧 UK📞 (+44) 0808 164 9920
✉️ hello@klarhome.co.uk
🇩🇪 Deutschland📞 (+49)30 8379 7057
✉️ hallo@klarhome.de
🇪🇪 Eesti📞 (+372) 880 1212
✉️ tere@klarhome.ee
Written by the company

Up to 12 Year Warranty & Price Match ✅

Nannasgade 28, 2200, København N, Denmark
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This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Just ordered a double terrace door via the Klar website - simple, easy and helpful
Now I'm looking forward to getting the door early August.

Reply from Klar

Reply from Klar
We ordered a Klar window and door in mid March 2023. It is now mid/late June, and are still awaiting delivery of the items.
We initially had a delivery date in April, it was over a week late before I tried to contact Klar to understand where the items were. They were unable to tell me. I managed to get hold of the delivery company and they told me that the items were broken.
The Klar support team (who were very nice when we actually got to speak to them) were unable to give me updates on the item, on numerous occasions didn't reply to emails or call back when they said they would, so were not much help.
The broken items were delivered kerbside, leaving broken glass all over the public pavement which we were left to clean up.
They have ordered a replacement package to be sent, and yet again this is now delayed again, with no updates from Klar. Yet again I am left chasing the delivery partners to try and understand where the door and window are. We have now been told it will be "delivered tomorrow" for the third time.
Klar really need to choose better delivery suppliers because it has overall been an awful experience. Our extension is now delayed at great expense to us, leaving my pregnant wife and myself in rented accommodation for over a month longer than we needed to be. Klar have not offered any compensation for the expense they have caused us.
I can't comment on the quality of the product as we are still waiting for non-broken items over 3 months after our initial order.

Reply from Klar
You had told on ypur website that I could change the order within 24hrs by email. I sent an email within 24 hrs but could not get an answer. Today I called the phone number and was told that it is impossible to change the order.
Great company to deal with, kept up to date on estimated manufacturing and delivery, which was within a few days accurate. Unfortunately, despite being well packaged, one item was damaged in transit - Klar remanufactured this, provided details of when it was due to be manufactured, it just arrived ahead of schedule. On top of the high customer service very happy with the quality and price.
Very easy to order with clear options to choose from and from previous experience - a great product delivered on time in perfect condition!

Reply from Klar
I bough a glass door (patio door) from KLAR to a price that was less than 25% of my local carpentry's price. I could not believe it so I called KLAR....I ordered the door and now when it is installed I am very happy. Delivery was well done and the door is of very high quality.// Staffan in Barsebäckshamn, Sweden

Reply from Klar
Really happy with my choice. The door arrived in time without any quality issues. The ordering process was very smooth and easy for a newbie in DIY world. Great work, Klar!

Reply from Klar
Everything was smooth from placing the order to delivery of the windows.

Reply from Klar
I ordered some windows in white for my summerhouse. My first "wow" impression was when I saw how smooth and transparent the ordering process is. I adjusted everything according to my needs and immediately say the final price.
The order arrived in time and the quality is very good. These windows look perfect and I can't wait to place another order.
Thank you!

Reply from Klar
Super service and delivery! The door and windows that I ordered were delivered on time and in great condition. Installation was quick and easy.

Reply from Klar
I had an order of 12 windows 2 glass walls and some patio doors. the quality of the windows was first class and the fitting was straight forward. i have recommended Klar to all my builder friends, and they are all impressed with the quality of this product.
also the response time to any query was prompt.

Reply from Klar
Very good products triple glazing nice wooden frame and Aluminium wheater protection outside

Reply from Klar
I had two window deliveries to a difficult site up a mountain last winter. One was delayed by 3 weeks but there was alot of disruption in Europe at the time. Even so, the delivery time frame was much faster than several UK suppliers I contacted. All the windows arrived packaged and protected and they fit perfectly. I am very pleased with the finish, quality and performance. The online ordering process and after sales help was great, I'll be using Klar again when I start renovating my barn.

Reply from Klar
Quality of the doors very good, damage in transit quickly dealt with.
Good after sales service.
Recommend

Reply from Klar
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