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K J Smith Solicitors Reviews 

184
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, approachable, and professional demeanor, often noting their genuine care and understanding. Many reviewers highlight the exceptional service, explaining that professionals clearly communicate complex legal information and provide sound, practical advice, guiding them through every step. People consistently felt supported and understood, especially during challenging times, appreciating the personalized approach and feeling their case truly mattered. Reviewers frequently commend the prompt response times and efficient handling of their cases, ensuring a smooth process and reducing anxiety from start to finish.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's ability to explain... See more

Response time

People report positive experiences with response times, noting that staff are prompt in their replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can’t thank Kate Evans (Oxford office) enough for all her help during my divorce settlement. She’s been supportive, approachable, and always kept me up to date with what was happening. Know... See more

Company replied

Rated 5 out of 5 stars

I had a really great consultation call with Amber at KJ Smith Solicitors. She actually listened to what I was saying and seemed genuinely interested, which made such a difference. She explained all... See more

Company replied

Rated 5 out of 5 stars

My solicitor Sofie Corbin is head of the Oxford office at K J Smith. Sofie and her team with all of their years of experience and knowledge have been amazing at progressing what can only be descri... See more

Company replied

Rated 5 out of 5 stars

I've met with a few solicitors over the past 2 years and the people I've have the privilege to deal with at K J Solicitors have been so wonderful! They show that they truly care about your situation a... See more

Company replied


Company details

  1. Divorce Lawyer

Written by the company

K J Smith Solicitors are specialist family and divorce solicitors who can provide you with support and guidance for issues involving; Divorce and Family Law, Wills, Trusts and Probate, Powers of Attorney and Deputyship Applications. We provide expert advice within an ecosystem of care. Divorce can be stressful and we are here to make things easier, we specialise in family breakdown and bereavement. Through understanding and prompt action, our family solicitors aim to provide practical solutions to help you resolve any family matters as quickly and as amicably as possible.


Contact info

Free 45 minute consultation

A no obligation appointment with an expert family solicitor.

4.7

Excellent

TrustScore 4.5 out of 5

184 reviews

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4.7

All reviews

(184)

86 reviews in the last 12 months

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Rated 4 out of 5 stars

My ongoing divorce case was taken on by…

My ongoing divorce case was taken on by Emily Wood who has been efficient, professional and supportive in what has been a very difficult and stressful time in my life. She takes no nonsense from my husbands ridiculous objections to everything and strives to move the case forward as quickly as possible. I would thoroughly recommend her services.

23 January 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Maureen,
Thank you for taking the time to leave such a lovely review of your experience with Emily. We at KJS are delighted to hear how supported you felt throughout and we wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Kulbir has been brilliant

Kulbir has been brilliant, very knowledgeable and helpful and found me a great barrister. Whilst I’m not happy with the judges ruling, without her assistance it could have been a lot worse!

22 January 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Dan,
Thank you for taking the time to leave such a lovely review of your experience with Kulbir. We at KJS are delighted to hear how supported you felt throughout and wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 1 out of 5 stars

Unprofessional not good value for money

I have instructed Kate Evans to help me with my tolata and child arrangements. I didn't got so little advice on my options. So lack of comunication when I couldn't reach her first week. I have told her my position what I would like there was no advice on the risks I'm taking with my original proposal or explaining the process clearly. She has send one email with tolata to my ex partner she got respind from him and without any advice or shared her opinion she asked me what is my next step. I have raised concern that I don't feel this is right she explained that I should have taken the lower proposal from my ex partner even thought what I was asking for was already much less than I'm entitled to by law to safe money on legal cost. I don't think this approach is great from solicitors you paid so much money for. They are not on your side they are only going after your money and use advantage over vulnerable people who seeks help. They are not the ones who will genuinely try to help you only take as much money as they can from you. When I have decided to leave and go with different law firm who I spoke and they explained me everything in clear way and told me all my options and the risks I am taking with the original proposal I got email from Kate Evans that they will not transfer my file to new solicitor as there is outstanding balance on my account for work has been done. Eventhought I had still some money there. I had to question this billing as i have not been informed and i didnt instruct them to do anything. She said there was additional work and charged me for even responding to my emails about my complain of her work. The advice she told me to accept the proposal from my ex partner cost me 144 pounds plus vat. The aproximate cost supposed to be around 5000 but only 1 email to my ex partner and his respond cost me £1800. Only after speaking to another law firm I realized how wrong this firm opperate.

9 December 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Ivana,
We are deeply saddened to receive your negative review. At KJS, we take every piece of feedback seriously and strive to provide all our clients with the highest level of service.

As officers of the court, we are bound by legal obligations that guide our actions. We would clarify that as our internal process has begun, we therefore must refrain from any further commentary in this forum.

We are committed to addressing any further concerns and working towards a satisfactory resolution.

Rated 5 out of 5 stars

A five star service from professionals

From the first meeting with Harpreet I knew we had chosen well she was very open and honest of what she could do for us in family court And she delivered in every aspect . Her attention to detail and the work she did on our personal statement made the court appearance easy and straight forward.
We achieved all out goals and this would not have been possible without her time and effort a big Thank you to her team at KJS for there support as well.

10 January 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Steve,
Thank you for taking the time to leave such a lovely review about your experience with Harpreet. We at KJS are delighted to hear how supported you felt in achieving your goal, and wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Eleanor was extremely friendly from the…

Eleanor was extremely friendly from the offset, whereby she took the time to clearly understand my query to best provide the required information.

She was extremely informative throughout, whereby she provided a clear response to my ask and delivered the responses with clear explanations and real life examples to help strengthen my understanding. This has helped support me in the next steps of analysing the information I have received.

I found the call extremely valuable and she has equipped me with the relevant facts, documents and process details to help understand how best to proceed. Would definitely recommend!!

17 January 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Katie,
Thank you for taking the time to leave such a lovely review of your experience with Eleanor Tanner. We at KJS are delighted to hear how supported you felt and wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Skilled and understanding solicitor

I cannot thank Samantha enough for her incredible support and expertise during my financial settlement case. She was professional, thorough, and compassionate throughout the entire process. Samantha took the time to explain everything clearly, making sure I understood my options and felt confident in the decisions being made. Her attention to detail and calm demeanor were exactly what I needed during such a stressful time. Thanks to her hard work, we were able to reach a fair settlement, and I truly appreciate everything she did for me. I would highly recommend Samantha to anyone looking for a skilled and understanding solicitor.

14 January 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Maciej,
Thank you for taking the time to leave such a wonderfully positive review of your experience with Samantha. We at KJS are delighted to hear how supported you felt throughout and we wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

My experience with Sofie Corbin in the…

My experience with Sofie Corbin in the K J Smith Family Law team has been exceptionally good. She has guided me pragmatically and sensitively throughout a difficult period and achieved a fair and just outcome for me. Her patience and dedication to her clients is evident in her carefully worded correspondence and her openness to suggestions. She explained the law and the implications of each decision with clarity and did not shy away from pushing my views forward to the other party with equal clarity. She kept a friendly yet professional manner throughout our interaction, never shying away from adding a human touch to what is fairly dull and oftentimes disturbing legal communication from the other side. She didn’t overcharge for any of her services, reminding me to be mindful of excessive legal charges. She made her availability known well in advance when she was away from her desk. She was not intimidated by any of the aggression shown by the other party via email and she responded to such comments in a professional and clear manner.

From our very first meeting where her warmth and her willingness to listen were so evident, to her support throughout the process, Sofie has been a true ally. I am glad I chose to put my trust in her competent hands.

19 December 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Ami,
Thank you for taking the time to leave such a lovely review of your experience with Sofie. We at KJS are delighted to hear how supported you felt throughout your experience and we wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Excellent communication and support

I was supported by Emily, who was a great help throughout the process. Her communication was clear and timely, whilst she also kept everything very easy to understand. I could have secured a cheaper alternative business / service, however I felt the service I received was very effective and good value for money.

12 December 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear James,
Thank you for taking the time to leave such a positive review of your experience with Emily. We at KJS are delighted to hear you felt supported and we wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Hi our dealings with Johanna was first…

Hi our dealings with Johanna was first class from start to finish. Informative and friendly nothing was too much trouble. Many thanks and we would have no problem recommending KJ Smith.

18 November 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Barry,
Thank you for taking the time to leave such a lovely review of your experience with KJ Smith Solicitors. We are delighted to hear you felt supported and wish you every success in the future.
Kindest regards.
KJ Smith Solicitors

Rated 1 out of 5 stars

Absolute garbage company

Absolute garbage company. Don't waste your money and time. I was with this company for 3 months and after paying over £30,000, it was obvious they are not interested in your views and dont follow simple instructions. They don't add any value to your case. I was working with Emily and then Aaron who was supposed to be more senior, and they drain your time and money doing the basics with back and forth emails. They even do extra work that you didn't request and they expect you to pay for it. They are only interested in your money and couldn't care about your case or welfare. Very crude and insensitive company. Avoid!!!

1 November 2024
Unprompted review
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Reply from K J Smith Solicitors

Thank you for sharing your concerns, we are saddened to receive your negative feedback.

A KJ Smith, we take every piece of feedback provided seriously and strive to provide the highest level of service to each and every one of our clients.

However, we’re unable to identify you from the review. To better understand and address your concerns, we kindly invite you to contact us directly to discuss your experience in more detail. We genuinely want to resolve any issues you may have experienced and are committed to finding a satisfactory resolution.

We appreciate your feedback and look forward to hearing from you and having the opportunity to assist further.

Kindest regards,
KJ Smith Solicitors

Rated 1 out of 5 stars

Pathetic company

Pathetic company. Incompetent solicitors who can't follow simple instructions, charge you for extra work that you didn't ask for or need and waste your time with endless emails that they are looking to get paid for. Keep away.

30 November 2024
Unprompted review
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Reply from K J Smith Solicitors

At KJS, we take every piece of feedback seriously.

We endeavour to provide the best legal advice tailored to our client's unique situations and are sorry you were not satisfied with your legal outcome.

We would like to clarify that as officers of the court, we are bound by legal and ethical obligations that guide our actions.

We would clarify that our internal process has begun and we there must refrain from further commentary in this forum.

Kindest regards,
KJ Smith Solicitors

Rated 1 out of 5 stars

Atrocious and shocking service

Atrocious and shocking service. They couldn't care about you as a client and only after your money. Even when you dispute the charges and they are "looking" into the complaint, they start to charge you interest. Strongly suggest you seek another solicitor firm.

30 November 2024
Unprompted review
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Reply from K J Smith Solicitors

At KJS, we take every piece of feedback seriously.

We endeavour to provide the best legal advice tailored to our client's unique situations and are sorry you were not satisfied with your legal outcome.

We would like to clarify that as officers of the court, we are bound by legal and ethical obligations that guide our actions.

We would clarify that our internal process has begun and we there must refrain from further commentary in this forum.

Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Parental Status…

Having explained my situation regarding my legal parentage status, the family team at KJ Smith set out a clear and easy to understand set of steps to address my legal requirements. Having tried several routes previously, over prior 12months. In under 3months with KJ Smith support I am now legally in an excellent place. I can highly recommend anyone seeking to resolve a family matter to talk to the Ascot team at KJ Smith.

19 November 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Robyn,
Thank you for taking the time to leave such a lovely review of your experience with our Ascot team. We at KJ Smith are delighted to hear you felt supported and we wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 1 out of 5 stars

Terrible company

Terrible company, no peoples skill and unhelpful. They dont tailor their work to your needs and everything seems generic. I had to point them in the right direction and prompt them on various points, felt like I was the one doing all the work. Made a formal complain to the company about my solicitor and then was assigned a more 'senior' member who was just as bad. When advising them I will no longer be using their services they were not even interested in finding out why and straight away sent me an inflated invoice. Do not recommend. I am now being advised by a barrister so I definitely recommend exploring this route.

23 November 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Mo,
Thank you for sharing your concerns, we are saddened to receive your negative feedback.
At KJ Smith, we take every piece of feedback provided seriously and strive to provide the highest level of service to each and every one of our clients.
However, we’re unable to identify your specific case based on the information provided in your review. To better understand and address your concerns, we kindly invite you to contact us directly to discuss your experience in more detail. We genuinely want to resolve any issues you may have experienced and are committed to finding a satisfactory resolution.
We appreciate your feedback and look forward to hearing from you and having the opportunity to assist further.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Professional and speedy

Professional and speedy. Will made with consideration and patience . Dealt with Rachelle and Saira, who listened and acted with efficiency and courtesy. Thank you

18 November 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Julia,
thank you for taking the time to leave such a lovely review of your experience with Rachelle and Saira. We at KJS are delighted to hear you felt heard and supported throughout your journey. We wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Professional & clear guidance

Harpreet was my first point of contact and always communicated in a clear, compassionate and respectful manner.

I was later guided by Stephanie who was also great and with professional help from these ladies, I managed to finalise a satisfactory settlement.

Yes, divorces are expensive but you will be well represented by this firm.

18 November 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Suzi,
Thank you for taking the time to leave such a lovely and positive review of your experience with Harpreet and Stephanie. We at KJS are delighted to hear how supported you felt. We wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Helpful and honest divorce advice and service

I wanted advice before proceeding with my divorce. I had approached another local Oxford solicitor and was unimpressed with their lack of forthcoming advice (I needed to prompt them with questions about the process). I then google searched marital solicitors in Oxford and found KJSmith. I was assigned Sofie Corbin. She could not have been more calming, informative, honest and helpful.

Whilst any legal fees are never welcome, Sofie was upfront about the likely costs and their policy is to keep clients informed as to any deviation from likely expenses. I did encounter hiccup with paying online, but now I pay my bill over the phone which is easily done with a friendly and helpful accounts person.

We are in the final throes of my divorce proceedings and I feel satisfied that I have received a very good service from Sofie and her team (not least compared to the advice my husband received from his separate firm of advisors). Sofie helped me negotiate a fair settlement.

I would certainly recommend KJS for anyone contemplating divorce proceedings.

13 November 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Marie,
Thank you for taking the time to leave such a wonderful and positive review of your experience with Sofie. We are absolutely delighted to hear you felt supported throughout your journey, and satisfied with the outcome of your matter with the Oxford team. We wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Lovely ladies to talk to at such a…

Lovely ladies to talk to at such a difficult time. Very friendly and supportive I felt that they really listened and tailored the meeting to my needs. Seema, Midha and Mahria made me feel comfortable and at ease discussing difficult subjects and I can’t recommend them enough for the advice they gave in a way that was understandable. They summarised everything in a way that helped clarify a confusing and emotional time and I cannot thank them enough for the calm and considerate way they conducted themselves. Thank you so much ladies

7 November 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Jodie,
Thank you for taking the time to leave such a lovely review of your experience with Seema and Mahria, we are delighted to hear you felt supported and listened to throughout your journey. We wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Difficult divorce with professional help..

I approached KJ Smith Solicitors last September as I had to proceed with a divorce. I met with Seema in Beaconsfield office who held my hand through the whole process. The divorce was tough and frustrating and Seema saw me at my lowest but still managed to keep me going. I was given professional advice from the very beginning including a breakdown of all costs at each stage. The later part of the divorce was dealt with by Harpreet who took a slightly stronger hand (due to ex-husbands behaviour) and finalised the divorce. Again Harpreet had to deal with me in tears on several occasions but kept me positive. Overall would be happy to recommend this company.

6 October 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Sarah,
Thank you for taking the time to leave such a lovely review of your experience with Seema and Harpreet.
We at KJS are delighted to hear you felt supported throughout your journey and are so pleased to receive your recommendation.
We wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

I consulted K J Smith

I consulted K J Smith, Solicitors to make a new Will and arrange a Lasting Power of Attorney.

I was seen by Elizabeth Head and her
assistant, Saira Syed.

This was a very emotional time for me and the professionalism and care shown to me at all times was excellent.

I cannot rate them more highly.

Sonia Boyles

3 October 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Sonia,
Thank you for writing such a wonderful and positive review of your experience with Elizabeth and Saira. We at KJS are delighted to hear you received the support you needed through this matter. We wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

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