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Kixo IT Solutions Reviews 

4
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TrustScore 4 out of 5

4.0

Business and IT Consulting Agency
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Company details

  1. Business and IT Consulting Agency

Written by the company

IT Support for Businesses Providing support, internet, phones, hardware, and great customer service. Based in Hinckley, we’re passionate about providing business IT support 24/7 across the Midlands and world. Also Supplying internet connectivity and phones. We’re here to ensure your staff can do their job with the best tools available and our core values ensure your team receives a speedy, proactive and friendly service from Kixo everytime. Keeping you safe and secure As an ever evolving threat, the basics in cyber security will always be true; regular software updates and staff education are key. As threat detection and response is unique to every business, ask us for a free consultation and free pentest. A group of passionate nerds who put customer service and uptime first with friendly managed IT support Jargon free - Most people just want to know ‘Is it fixed yet?’ and ‘Why did it break?’. They just want to get back on with their job and don’t care about the nitty gritty technical details, so we keep our service straightforward. Regular on-site visits A business with 10+ users will receive an on-site visit from us for a full day each month. This is a key part of our managed IT services and the larger the business, the more regularly we come. This allows us to integrate with your business and proactively keep the network at its best at no extra cost. Supporting your staff Staff shouldn’t need to think about what company they should call. Consider Kixo as your IT department – call us and we’ll do the work no matter where the problem is. We’re able to manage third parties and the network, to simply getting something working again. Infrastructure Need an older network to be performing better? Or considering replacing or expanding current equipment? This can be done with tune-ups, tweaks, sourcing new hardware or even alterations, and our standard flat rate support contract covers the work to install new infrastructure.

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4.0

Great

TrustScore 4 out of 5

4 reviews

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4.0

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(4)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

We have had a positive experience…

We have had a positive experience working with Kixo over the years and have found them to be a reliable and professional IT company. Their whole team is friendly, knowledgeable and always willing to help when we have any IT issues or queries.

We have found their service to be responsive and efficient. Communication is generally very good, and it is reassuring to have a team we can rely on when we need assistance.

Overall, we would be happy to recommend Kixo to other businesses looking for a professional and dependable IT support provider.

21 September 2026
Unprompted review
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Reply from Kixo IT Solutions

Thank you for the positive review Molly. As a valued client we appreciate your feedback on our services.
Kind regards
Kixo IT Solutions

Rated 5 out of 5 stars

Excellent Service!

We have been extremely impressed with the service and support we have received. We have worked with Kixo for many, many years! The team are professional, knowledgeable and always on hand when we need them. They take the time to understand our business and explain things clearly, rather than using complicated technical jargon.

Any issues are dealt with quickly and efficiently, and it gives us great peace of mind knowing that our IT systems are being looked after by people we can trust.

We wouldn't hesitate to recommend them to any business looking for a reliable, friendly and professional IT company. Excellent service from start to finish!

21 September 2026
Unprompted review
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Reply from Kixo IT Solutions

Thank you for the positive review Lisa. As a valued client we appreciate your feedback on all of our services. It's good to know we're on point for no jargon advice!
Kind regards
Kixo IT Solutions

Rated 5 out of 5 stars

Fantastic service and great value for money

A local East Midlands company that has provided us with excellent service. We are a church with quite a small network, but the size didn't put Kixo off from contracting to us. Support even extended to a Sunday morning when, just before the start of our service, we had a PC failure. Kixo resolved it within 5 minutes of us calling them. That's what I call great service.

20 September 2026
Unprompted review
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Reply from Kixo IT Solutions

Thank you for the positive review David. We pride ourselves on our 24/7 human support IT Solution Services and we're glad to hear it works!
Kind regards
Kixo IT Solutions

Rated 5 out of 5 stars

Kixo a brilliant IT support organisation

Kixo has supported my business for the last 4 years and I also worked with them previously for many years whilst employed by another organisation. The customer support is probably the best I've encountered across almost any industry - not being massively tech savvy, I'm often seeking guidance and support and this is instantly forth coming even for simple things. The technicians/engineers can be reached 24/7 and they always happy to help. I would highly recommend this organisation if you need IT support.

18 September 2026
Unprompted review
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Reply from Kixo IT Solutions

Thank you for the positive review Mike. As a valued client we appreciate your feedback on all of our services.
Kind regards
Kixo IT Solutions

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