I traveled with my surfboard bag (approx 19kg, 2m by 55 cm wide and 25 cm deep), so the day before the picking up, they change the car with a van to carry the bag without problem. Besides, the day... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Kiwitaxi is an international online booking platform for private transfers and chauffeur services operating in over 100 countries. From airport pickups to full-day car rentals with a driver, we help travelers move comfortably and stress-free—whether they're heading to a hotel, a meeting, or exploring a new city. At Kiwitaxi, we believe in combining high standards of service with a human touch. Our mission is to make every trip smoother and more enjoyable, powered by real people who care.
9a Tinto Place, Edinburgh, UK, EH6 5GD, Edinburgh, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to book on line, timely pick up, clean car, great driver (donuts included!). Our driver, Panda, used maps to avoid traffic congestion, navigating heavy traffic, getting us to our destination before time. A great experience, and will definitely use again.

Reply from Kiwitaxi
Loved the Kiwi experience! Our driver was on time and took us directly to our hotel on the Bosporus. The price was great - we won’t use any other airport transfer!!

Reply from Kiwitaxi
On time. Actually even earlier than the actual time, no stress he was waiting patiently. Very servicminded driver.
Clean and organised

Reply from Kiwitaxi
Very easy booking, car in good condition, very friendly driver, the bottele of Mineral water was a good surpries. The driver knew his way around and the ride was safe and good

Reply from Kiwitaxi
Very friendly, on time, very easy to find (my name on a board). Easy service to our hotel. Thanks!

Reply from Kiwitaxi
Thx. Excellent service and excellent communication. Safe journey, on time, good and clean car, everything as promised. My trip was DWC to Abu Dhabi. Will book again with Kiwi.

Reply from Kiwitaxi
Outstanding Driver!
Walid was wonderful. He was on time picking us up, kept on us on schedule, gave us great information about where we were going, and provided lots of other useful tips, He's a great driver and I highly recommend the service.

Reply from Kiwitaxi
The driver didn't know how to install the car seat we got for our 10-month old. He had fixed it very poorly and luckily I tested it and saw that it was completely loose. It was quite difficult for us to figure out and I'm not sure we got it the right,
The 3rd row in the minivan we got, where me and the baby sat, wobbled back and forth, so the car definitely didn't feel safe!

Reply from Kiwitaxi
Our driver, Julia, was a delight. We would use this company again.

Reply from Kiwitaxi
I am impressed with this company. The booking process was easy to follow, and the information provided was very helpful. The driver was waiting for us with a clear message board with my name and we left the arrivals hall quickly. The car was as described and held our luggage comfortably. The journey was quicker than expected and the driver was competent, and pleasant. We have pre-booked the return journey and have feel confident in using the company again.

Reply from Kiwitaxi
The service is excellent. The driver picked us up in the hotel. He is a very good driver. He helped us with the luggage. This is the second year that we use Kiwi taxi. I certainly recommend this company.

Reply from Kiwitaxi
Haseeb was on time. Very polite young man. WiFi in the car was a bonus. Absolutely recommend the service.

Reply from Kiwitaxi
Friendly, on time and perfect communikarion ( that was important bevore flight and tite timetable)

Reply from Kiwitaxi
Highly recommend this company. Easy to book on line and the cost was very reasonable. Went from the port of Piraue to Athens Airport. The van was clean and was comfortable for the six of us. Driver was pleasant and communicated effectively.

Reply from Kiwitaxi
The driver was on time and very professional.

Reply from Kiwitaxi
We hired a transfer from Rothenburg to Frankfurt. We received the driver’s information 24 hours ahead and he called when he had arrived. The driver was very pleasant and the car was very clean.

Reply from Kiwitaxi
Driver Ariff was courteous chatty and safe driver, informative and most important of all on-time as we were tired when we arrived.

Reply from Kiwitaxi
Everything went perfectly well, the driver was helpful and his indications for the rendez vous were clear

Reply from Kiwitaxi
Great experience. The driver patiently waited for me for an hour due to delays in my flight, no issues. The car was nice and clean, he is a good driver.

Reply from Kiwitaxi
Very punctual and reliable driver, nice car, comfortable and fast journey. Great service!

Reply from Kiwitaxi
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.