Love the fountain. Easy to clean, holds plenty of water. Kitty loves it and took to it right away. Love that it's wireless and charges with a regular C connector. Shipping takes quite awhile, so reord... See more
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Review summary
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We absolutely love the kitty spout fountain. We find the auto ship filters wildly overpriced. This is disappointing. I didn’t realize that this was happening until the second shipment had arrived. If... See more
Company replied
It took my cat a couple of weeks to adjust to Kitty Spout, but now she's loving it. My only issue was that when I ordered the Kitty Spout, I was under the impression I was ordering the battery operat... See more
Sceptical about buying this especially over the delay in it arriving but understood the reasons why. It arrived set it up and thought I had made a mistake as my cat wouldn't even look at it . I prese... See more
Company replied
Company details
Written by the company
KittySpout and DoggySpout improve your pet’s health & happiness by providing fresh, filtered water all day long. Loved by thousands of busy pet owners for their spout-like design and easy use.
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4.2
Great
9K reviews
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Replied to 81% of negative reviews
Typically replies within 1 week
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Our four cats adapted to Kitty Spout…
Our four cats adapted to Kitty Spout and they love it! It took our new kitten just a few days to use Kitty Spout! I love cleaning it and seeing all the cat hair it collects in the filters! So easy to clean and set back up! We love our Kitty Spout and will never go back to a pan of old water! Thank you!
21 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
Four happy cats and a quick learning kitten sounds like a KittySpout success story! We love hearing that the easy cleaning and filters are making such a difference too. Thank you for making KittySpout part of your cats' daily routine and for the lovely review!
Took quite a while to get here.
Took quite a while to get here.
Website needs to be a bit clearer as I thought I was buying the wireless one but I am very happy with the product and all 3 of my cats love it and are drinking a lot more.
Thank you 😊
21 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We're happy to hear all three of your cats are loving the fountain and drinking more! We're sorry the delivery took longer than expected and that the website wasn't clear about the wireless model. We really appreciate your feedback and will share it with our team. Thank you for giving KittySpout a try! 😊
The cats love the fresh water.I have…
The cats love the fresh water.I have noticed they are drinking more. Their former water bowl always got contaminated with litter.
21 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
Fresh water and cats drinking more is exactly what we love to hear! We're also happy the KittySpout is helping keep their water cleaner and away from the litter box mess. Thanks for sharing your experience!
It takes a while coming in the post. But that might be because I live in the UK and I think the item comes from America.
There is a good Youtube video about how to set it up.
21 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
Thank you for sharing your experience with us. We appreciate your patience with the delivery time, especially when shipping internationally to the UK.
We are glad to hear that you found the YouTube setup video helpful. We hope it made getting your KittySpout ready a little easier, and we appreciate you taking the time to share your feedback with us!
My cats love the running water
My cats love the running water. It took them a day or so to get use to it. I had to put my finger in it to show them it was okay. The smaller cat went to it almost instantly. Now when I clean it, they both are around waiting for me to put the bowl down. I find I need to clean the bowl after a week due to slim and if I wait a few days after that it builds up black slim or mold, so I clean it every week. I change the filter once every 3 weeks to 4 but I clean them every week in between replacing them. The bowl easily breaks down for cleaning. It did take over a month to get supplies and the bowl. So I put my filters on a 2 month renewal plan. Hopefully I’ll get them every 2 months not every 2 months and then I have to wait a month. We shall see.
21 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that both of your cats have become fans of the running water! We love that one of them was convinced almost immediately, while the other just needed a little encouragement from you. It sounds like they have certainly made KittySpout part of their routine.
We also appreciate you sharing your experience with the buildup you have noticed inside the bowl. Having to clean the fountain weekly because of slime and noticing darker buildup when cleaning is delayed is important feedback, and we understand why you have chosen to stay on top of cleaning and filter maintenance. We are glad the fountain is easy to take apart, making that regular care more manageable.
We also apologize for the lengthy wait for your original order and supplies. We understand why you chose a two-month filter renewal schedule after that experience, and we hope your future deliveries arrive consistently on time.
Thank you for taking the time to share such detailed feedback with us. We truly appreciate your support!
The cat drinks from both devices daily.
The cat drinks from both devices daily.
It is much easier to add water than previous fountains.
21 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is great to hear that your cat is happily drinking from both devices every day! We are especially pleased that you find adding water easier than with your previous fountains.
Thank you for sharing your experience with us. We are so glad the fountains are making your cat's daily routine a little more convenient!
Auto ship is great
Auto ship is great. Keeps filters available when needed.
21 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is great to hear that the auto-ship option works well for you! Having filters arrive when needed can certainly make fountain maintenance more convenient.
Thank you for sharing your feedback and for your continued support. We are glad KittySpout is helping you stay stocked with the filters you need!
THis was a nightmare!
THis was a nightmare!! product didnt come for over 3 months then had duties attached to it. AUTO SUBSCRIPTION enforced before even one morsel had been tried by my cat and then 4 orders are on line but $175 and not one received.
24 August 2026
Reply from Kittyspout & DoggySpout
We apologize for the serious difficulties you experienced with your order. Waiting more than three months for the fountain, receiving it with additional duties, and then seeing subscription charges and multiple orders before you had even had the opportunity to try the product would understandably be extremely frustrating.
We also understand your concern about the $175 in charges when you have not received the corresponding orders. The filter subscription option and its terms are disclosed on our website and presented during checkout before an order is completed, although we recognize that these details can sometimes be overlooked. We welcome your feedback about making this information clearer.
We would appreciate the opportunity to review the four orders, the $175 in charges, shipment records, and subscription status to determine what happened. Please contact us at support@kittyspout.com with your order details so our team can investigate the matter and assist you further.
Easy to order supplied
So easy to communicate and order supplies for the kitty spout fountains. A very easy ordering process.
19 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that you find ordering supplies for your KittySpout fountains so easy and straightforward! We are glad the ordering process has made keeping your fountains stocked convenient.
Thank you for sharing your experience with us. We truly appreciate your support!
My cat likes it
My cat likes it, and it's easy to maintain. Can it really get any better than that?
21 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is fantastic to hear that your cat enjoys the KittySpout and that you find it easy to maintain! A happy cat and a simple routine certainly make for a great combination.
Thank you for sharing your experience with us. We are so pleased that KittySpout has been a good fit for both of you!
Prompt Service. Great product
Prompt customer service when I had a query. It’s easy to set up and cats love it. I got the purple, it’s very pretty.
21 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that our customer service was prompt and helpful when you had a question! We are also pleased that the KittySpout was easy to set up and that your cats are enjoying it.
And the purple sounds like a lovely choice! Thank you for sharing your experience with us and for your support!
This fountain is perfect
This fountain is perfect - it’s good looking, easy to clean & use AND, most importantly , my cats use it! Willingly!
Communication from Kitty Spout is often & helpful.
Thank you!
12 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is fantastic to hear that the KittySpout has been such a great fit for your cats! We are especially happy that they use it willingly, and that you find the fountain attractive, easy to clean, and simple to use.
We also appreciate your kind words about our communication. It is wonderful to know that you find the updates frequent and helpful. Thank you for taking the time to share your experience and for your support!
Reply from Kittyspout & DoggySpout
It is wonderful to hear that your kitty loves her KittySpout! A happy kitty makes us happy too. Thank you for sharing the lovely update and for your support!
Good morning when I receive my order I…
Good morning when I receive my order I said to myself our cats get to drink filtered healthy water. Everything was in my order. The bottom of the pan that holds the water was dented in two places before it was even boxed. As a quality control engineer to me this was unacceptable. This should have been scrapped out and never left your facility. Does it's affect the function no. Does the top fit on the base yes. So it's a cosmetic issue being in engineering it's about form, fit and function. Would I like a base replacement sure.
19 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We are glad to hear that everything else in your order arrived as expected and that the dented base has not affected the fountain's fit or function. We also appreciate you taking the time to explain your perspective as a quality control engineer. We understand why visible dents that appear to have been present before packaging would be disappointing and why you would expect a cosmetic defect like this to be caught during quality inspection.
We would appreciate the opportunity to review the condition of the base and your request for a replacement. Please contact us at support@kittyspout.com with your order details and photos of the dents so our team can look into this and assist you further.
Thank you for providing such detailed and constructive feedback. It is valuable to us as we continue working to improve quality control.
My new adopted feral cats
Both my new. Semi feral cats adapted well to using the spout. No problems and it works well. Easy to clean and maintain. Thanks
1 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We're happy to hear both of your new cats adapted so well to the KittySpout! It's great to know it's working smoothly and that you find it easy to clean and maintain. Thanks for sharing your experience!
Quick response
I thought I had a problem and got a quick response. It wasn't the correct one, but it was quick. The first response should have been, is there sufficient water in your tank? Turns out that was the problem. I also had to go online to find out how to dissemble the pump to clean it. Once I found a helpful site, I was able to get it all clean. All is now well.
16 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We're happy to hear everything is working again! We appreciate your feedback about checking the water level first and making the pump cleaning instructions easier to find. We'll share this with our team so we can make troubleshooting more straightforward. Thanks for taking the time to share your experience!
Kitty Spout makes it easy to pick the…
Kitty Spout makes it easy to pick the best watering bowl. The subscription service for replacement filters is always on time. My cats never been happier.
21 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
Happy cats and filters arriving right when you need them sounds like a great setup! We're so happy KittySpout has made choosing and maintaining their water source easier. Thanks for sharing!
Great product
Great product! I ordered this ahead of adopting my two cats so it was already here when they arrived and they took to it right away. Neither particularly looked for the actual running water spout so I changed it from the sensor to the timer feature so the water still circulates but I'm not wasting battery life anytime someone walks by the bowl. With that said, the one thing I would love to change is I have no idea when the battery in this is going to die/need recharging so a better warning indicator light would be helpful. But otherwise I have zero complaints.
21 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
Sounds like your two new cats settled into their KittySpout routine right away! We love that you found the timer setting that works best for them. We also appreciate your thoughtful suggestion about a clearer battery warning and will share it with our team. Thanks for the detailed review and for choosing KittySpout!
I enjoyed they're product
I enjoyed they're product, it's safe for my cat, and it's really easy to maintain as a busy person. Even when I did have some shipping concerns I reached out and got a response within 24 hrs, they sent me my package within a few days and even sent me a message to make sure I received my package. As a customer, my money didn't go to waste.
20 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We're so happy to hear KittySpout fits easily into your busy routine and that our team was able to help with your shipping concerns. It's great to know your package arrived safely and that our follow up made a difference. Thank you for your trust and for sharing your experience!
We actually use ours for 2 small dogs
We actually use ours for 2 small dogs. Yours was the only 1 we found the worked and did what it said it would do. Our dogs love it. Not exactly used for intended purpose but I wanted the best for my dogs.
Thank you
21 September 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We love that your two little dogs decided KittySpout was the perfect fit! It may have been designed with cats in mind, but we're happy to hear it's doing exactly what you needed and that your pups love it. Thank you for choosing KittySpout!
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