Easy peasy purchase. Early doors but pans seem to perform liked we hoped nicely packed. The previous Meyers indeed lasted just over 10 years and were amazing. Hopefully its a similar experience. Tha... See more
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Review summary
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Reviews shaping this summary
A fantastic company with a phenomenal customer service team. I recently returned some faulty pans, and the team were simply amazing in ensuring I received a perfect set of pans. I would definitely rec... See more
Company replied
Replacement Meyer saucepan set to replace old and well used Meyer set. As luck would have it an offer on what I wanted so a very good price. Trackable delivery free too boot. What's not to like? Two... See more
Fab company. Delivery was quick and item was well packaged. I did do an order with this company through a 3rd party site a few months ago and the item turned out to be out of stock. Kitchenware Expres... See more
Company details
About Kitchenware Express
Written by the company
Kitchenware Express brings you some of the world's biggest and best kitchenware brands, at market-beating prices!
Whether you're looking for cookware, bakeware, cutlery, glassware, or kitchen accessories, our extensive premium-quality collection means you'll always find a product to suit you - at unbeatable prices.
Our brands include: Prestige | Circulon | Anolon | Meyer | Luigi Bormioli | LocknLock | Oneida
We offer both current and discontinued ranges, and pass the savings directly to you. Our regular promotions and stock often sell out fast, so visit the website to shop now and don't miss out! SHOP SALE SHOP ALL CONTACT US
Contact info
Riverview Road, CH62 3RH, Bromborough, United Kingdom
- 0151 482 8282
- https://kitchenwarexpress.co.uk/pages/contact-us
- kitchenwarexpress.co.uk
4.5
Excellent
676 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Are we home?
lovely product, few problems with delivery, driver did not make much effort to see if we were home.
22 September 2025
Reply from Kitchenware Express
Thank you for your kind words about the product. We’re sorry to hear there were issues with the delivery experience. That’s certainly not the level of service we aim to provide, and we appreciate you bringing it to our attention. We’ll pass your feedback on to our delivery partners to help improve future service.
Excellent
Excellent. Purchase and delivery hassle free. Items great value and great quality. Recommend+++
29 August 2025
Just bought the Meyer saucier with the…
Just bought the Meyer saucier with the medium lid.
Service was great
Too early to say anything about the product as have not used it much.
19 August 2025
My Parcel was left at an address within…
My Parcel was left at an address within walking distance from my flat. The staff there were very friendly and helpful.
4 August 2025
Reply from Kitchenware Express
Hello. We’ve emailed you the return instructions for the incorrect item. Once we receive it back, we’ll confirm and process your refund. Apologies for the inconvenience.
Thinner pans than the past
Its seems shrinkflation is not only for chocolate bars and crisps.
I've have a set of Anolon pans for over 23 years and they have been fantastic, absolutely no complaints. As they were understandably starting to look a little tired I decided to replace them with another set for the next 20 years. I did not even look at any other brands I just thought Anolon has been great, we will go will the same again. The delivery was very fast, next day but unfortunately the new pans are a disappointment. They are considerably thinner and much lighter than my existing Anolon pans. I'm not sure this set will last 20 years. Please be aware if you are replacing an older set it's far from a like for like change.
30 July 2025
Reply from Kitchenware Express
Thank you for sharing your experience — we truly value your loyalty and the trust you've placed in Anolon over the years.
We’re glad to hear your original set served you well for over two decades, and we understand your disappointment with the differences in the new set. Our cookware continues to evolve with updated materials and design, but we appreciate that long-term durability is a key expectation, especially for returning customers.
Your feedback is important. If you’d like to discuss your concerns further or explore alternative options, our customer care team would be happy to help. You may contact us here: https://kitchenwarexpress.co.uk/pages/contact-us
Thank you again for your honest review — it helps us continue to improve and support our customers better.
Efficient ordering and delivery…
Efficient ordering and delivery service.
Good quality product and reasonable price
21 July 2025
Nice pans
Bought these saucepans from tesco online, not used them yet. Pans look nice. Quick delivery.
16 July 2025
Excellent service!
A fantastic company with a phenomenal customer service team. I recently returned some faulty pans, and the team were simply amazing in ensuring I received a perfect set of pans. I would definitely recommend this company as you are in safe hands if something goes wrong with your product and the warranty is extremely generous. I have never experienced this level of customer aftercare before. The team provided outstanding care with every interaction! I will definitely be shopping with this company again for my cookware needs.
7 July 2025
Reply from Kitchenware Express
Thank you so much for your thoughtful and generous feedback! We're absolutely delighted to hear that you had such a positive experience with our customer service team. Ensuring our customers feel supported and valued is at the heart of everything we do, and it's incredibly rewarding to know we were able to assist you with your cookware replacement.
Easy to orde
Easy to order items feel of good quality well packaged and good delivery time
2 July 2025
Lovely cutlery set
Easy purchase, very good prices for a great looking cutlery set. Good follow up communication and product delivered as expected.
30 June 2025
Easy peasy purchase
Easy peasy purchase. Early doors but pans seem to perform liked we hoped nicely packed. The previous Meyers indeed lasted just over 10 years and were amazing.
Hopefully its a similar experience.
Thank you pan makers.
30 June 2025
Satisfied customer
Goods arrived quickly, safely and well packaged.Great communication throughout.
4 June 2025
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