Kitchen Brand Store Reviews 13

I bought a microwave from Amazon which turns out to be delivered by kitchen brand store. It is an essential item, but I wanted specific model, so bought this even though it had premium price as I couldn’t get it anywhere else. But they are completely non-responsive on Amazon seller chat for two days. Their tracking has zero updates other than it’s shipped (which was updated several days ago). Yesterday it was finally out for delivery - we were home and waiting for it with OTP. No one came, but suddenly they said “delivery attempted but failed”. No one called either. On top of it, they won’t respond. Very bad service overall. I am writing a review only based on service. I hope at least they will see this and respond.

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Update a day later:

Amazon says that you guys use self delivery. After waiting another day, now the order shows that it is cancelled without a reason. How can it be out for delivery, attempted delivery, and cancelled. You need to resolve this with Amazon. There is no easy way to contact you either. Overall very bad experience.
Order number : 406-1774584-6262708.

Also, instead of resolving customer issues and experience…your response is rather rude. I will post there also. Customers should know the experience they can expect. I am also not misrepresenting. I clearly mentioned that I bought this on Amazon and sold by you. Please let me know if you need any further information.

I got electrolux induction first in a fully secure wooden packing and then your team also accepted it for changing it to blaupunkt 120 cms induction hob without any additional charges for replacement.
Great experiance dealing with Sonu! Very helpful and understanding. The surprising part was that without waiting for the payment the hob was delivered. Kudos to you to raise such a great team ! Keep it up

Although I was a bit sceptical at first, it is a genuine store with genuine products. The order was dispatched swiftly and it arrived on time.

I was searching a build in Dishwasher which I could on Kitchen Brand Store. I ordered and it was Deliverd on time and also support was provided for installation of Dish washer.
Thank you Kitchen Brand Store team

Great support from Sonu Garg. He is an amazing person who is willing to help and is an honest person . I truly have a good experience.

I bought multiple home appliances directly from Mr Anmol Jindal, an officer of the Kitchen Brand Store. Had great experience and support.

Had a good experience buying from them

The customer service and their motto to provide customer with best quality and swift delivery is appreciated

I bought a high end Boash kitchen chimney from this store. They are really Great at communicating the product details, transparent about pricing, provided regular feedback and status updates during transit till the time product was delivered.
Overall great experience.

I recently purchased the Electrolux EHI645BE Induction Hob along with the Electrolux EHG3141BC Gas Hob, and overall, my experience has been quite positive.
Both products look premium and enhance the overall appearance of the kitchen. Installation was straightforward, and the packaging ensured safe delivery.

We’ve worked with this kitchen brand store on 15–20 projects, and the experience has been consistently excellent. They offer a strong range of leading brands including Samsung, Kaff, Bosch, LG, Voltas, Pigeon, and Philips—covering everything from refrigerators and washing machines to chimneys, built-in appliances, and small kitchen essentials. The product availability and brand mix make sourcing extremely convenient for our projects.

Their service is prompt, especially in urgent situations, and the team is highly supportive and professional throughout. Coordination is smooth, and they ensure timely delivery without compromising on quality. Having completed multiple projects without any issues speaks volumes about their reliability.

A trusted and dependable partner—you can go ahead with complete confidence.

Was looking at Bosch induction stove . Unfortunately stocks were not available and was expected a month later . Was looking at alternatives . Was not sure . The dealer gave me a good analytical comparison of other leading stoves of which I found Electrolux to be most suitable for me . Once I decided he arranged delivery in 3 days from his Blore branch , would say that was pretty quick . The dealer followed up regularly and ensured that the installation was also carried out in quick time . Great service overall 👏👏👏👏👏

Great aftersale service. Prompt dispatch and delivery. Received order in great condition.