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Rated 1 out of 5 stars

Less than hour after applying thumb had large crack I had only been sat reading a book , next day 2 more had split on left hand, I'm right handed. I've removed them they are dangerous imagine if sharp... See more

Rated 1 out of 5 stars

There is zero communication about orders. No one answers emails and the phone number doesn't even ring to KissUsa; after about a minute of music, it goes to the voicemail of a Stacy Melendez- every s... See more

Rated 1 out of 5 stars

I was told I would get a refund to original payment. I have a screen shot of this. Then they gave me a store credit. I pulled them up on this - then said it’s a default in the system and I can... See more

Rated 5 out of 5 stars

I brought some KISS x tend nails from superdrug and when I went to use them noticed I only had one for one number! once i contacted customer service they got back to me within the hours and have... See more

Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Beauty Supply Store
  4. Cosmetics Industry
  5. Cosmetics Store

Information provided by various external sources

KISS is a global beauty brand that helps you bring the salon home. The largest manufacturer of professional-quality, innovative beauty products that include fashion nails, nail care, lashes, hair appliances, hair care and cosmetics. Find out about the ...


Contact info

  • Seaview Blvd 57, 11050, Port Washington, United States

  • kissusa.com

2.0

Poor

TrustScore 2 out of 5

26 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Absolute waste money.…

Less than hour after applying thumb had large crack I had only been sat reading a book , next day 2 more had split on left hand, I'm right handed. I've removed them they are dangerous imagine if sharp piece had fallen into food.i wear press on nails most ot the time and never had experience like this . Last time I buy kiss.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

I was told I would get a refund to…

I was told I would get a refund to original payment. I have a screen shot of this.
Then they gave me a store credit.
I pulled them up on this - then said it’s a default in the system and I can only have a credit as per policy. 👎
Scammers!

23 February 2026
Unprompted review
Rated 1 out of 5 stars

thieves take money and dont deliver

they have taken 3 times US$ out of my account and I have received NOTHING....I have NOT ordered ANYTHING from them....I want my money back but they have closed the ticket. Pity they can't reply to me with a positive answser on what I should have received. DO NOT BUY from here (I didnt and still got charged)

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Do not recommend

They looked really nice but lasted half an hour I have used kiss product for year so we're truly disappointed,kiss you need to do better

30 August 2025
Unprompted review
Rated 1 out of 5 stars

You've got a bad batch Kiss Powerflex…

You've got a bad batch Kiss Powerflex Max Speed - CZ38 nail glue floating around. It will not adhere to the nails. I've been using it for many years but every so often you get a batch that's not any good. I've now thrown away 5 new bottles.
I have to switch to LA Nails which I do not care for their bottle. It just doesn't come out right.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

KISS x tend nails

I brought some KISS x tend nails from superdrug and when I went to use them noticed I only had one for one number! once i contacted customer service they got back to me within the hours and have offered to send me a complimentary item.

Very happy with the customer service I received

UPDATE 30/01/2025
I have received my replacement product and they have sent me two packs.

14 January 2025
Unprompted review
Rated 1 out of 5 stars

Buy in stores only

I love Kiss nails and normally buy them in the store. The website had some really good deals. I had my cart full because $25 qualifies for free shipping. I put my code in for 25% off (I spun the wheel) and I noticed my total only dropped about $00.50. I tried it again without the discount and noticed with the discount they add a handling fee. Very deceptive practice. I emptied my cart because I felt like it may be a scam and then when I read the bad reviews on ordering from this company, I'm glad I didn't purchase.

11 January 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 4 jumbo bonnets on 11/24/24

I ordered 4 jumbo bonnets on 11/24/24. They immediately emailed me confirmation that they accepted my payment. By 12/4/24, I still had not received any communication that my order had been shipped so I emailed them. They emailed me back the same day apologizing for the delay and said my email had been shipped (which I later found out they shipped out the day I emailed them). I have been tracking the package and today is 12/12/24 and I still don't have it. I should have just paid the extra money and ordered through Amazon!

24 November 2024
Unprompted review
Rated 1 out of 5 stars

Falscara

Falscara! I bought the kit, remover and the overnighter (very foolish) and worse I didnt keep the receipt. This is honestly the worst falsh lash experience I have ever had. They dont adhere well, the lashes in the kit were all over the place next use. The bond stung my eyes and the remover made my eyes very sore and watery.

2 November 2024
Unprompted review
Rated 1 out of 5 stars

NEVER RECEIVED

Tracking said received, but it was not in our mailbox. Called KISS and was told I needed to file claim with USPS. I tried doing that and they said that KISS needed to file the claim which they refused to do. I will NEVER recommend or order from this company again. My first time ordering and it sucked. I am also going to post my dissatisfaction all over social media. NEVER, NEVER again. I am now out $76+ because the company sucks and provides horrible customer service. :(

19 August 2024
Unprompted review
Rated 4 out of 5 stars

Always did like the product very well

Always did like the product very well, use a lot. It's uplift bleach kit that I use that anyway. I'd put the product in my hair and afterwards noticed that there was no conditioner in the bottle. I was very disappointed and I hope that the condition would be a nightmare. And I've got it from Walmart. No big deal. Just thought I'd let you all know. And thank you so much

22 February 2024
Unprompted review
Rated 2 out of 5 stars

I'm disappointed but not surprised

I'm disappointed. Despite understanding policies, the aftermath of COVID and shipping delays made me hesitant to reach out about a missing $80+ order. When I finally did, I expected prompt resolution, but they failed to acknowledge their mistake. Despite liking their products, I can't risk another letdown in this economy. It's a wakeup call about supporting companies that lack care for customers. Oh, and big thanks to 'Stacie' for her utterly robotic and insincere customer service, which felt more like interacting with a machine than a human being.

21 February 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

I’ve never had such a hard time with customer service. I’ve emailed this stupid nail company so many times just for them to tell me they can’t do anything about my missing order. I get it, usps is a separate issue. But they will not help me. The least I could’ve gotten was a refund. Not even that. You’d think for a million dollar company they would have no problem giving me back my 30$.

29 January 2024
Unprompted review
Rated 1 out of 5 stars

I have become Unglued

The last 4 packs of Curve overlap nails, came with no glue. Well, the bottle was there but for the 5th time the glue was dried out, could not get anything out of the little plastic bottle. I DO NOT RECOMMEND KISS NAILS ANYMORE. THEY DID SEND ME A FREE BOTTLE, BUT THAT WAS DRIED UP TOO.

22 October 2023
Unprompted review
Rated 1 out of 5 stars

No product inside Falscara bond and seal.

This is the third and definitely last time I will purchase falscara Bond and seal semi-permanent eyelash glue. The first one I got with the kit was absolutely fantastic and worked great! When that was finished being used I bought another one and noticed they had changed the packaging and when I got at home there was barely any product inside it so I returned it to the store which they easily gave me a refund because you could see there was barely any product in it. Now I need it again and bought another one hoping that it was just a one-time mistake but no it wasn't same garbage nothing was in it so it had to be returned to the store once again. I definitely will not buy this ever again!

22 January 2023
Unprompted review

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