John Hall's Alaska Reviews 

653
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the tour guides and staff for being exceptionally knowledgeable, friendly, and attentive to every personal need throughout the trip. Guests consistently mention feeling completely cared for from the moment they arrive until their departure. Travelers note that all logistics, including comfortable accommodations, delicious meals, and seamless luggage handling, are meticulously organized for a stress-free journey. People also appreciate the breathtaking locations and well-planned itineraries that offer a perfect and exciting blend of outdoor adventure and sightseeing. Many express a deep appreciation for the small group atmosphere which makes the overall adventure feel intimate and exclusive.

What people talk about most

Service

Customers expressed great satisfaction with the service, highlighting professional tour guides, flawless... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Holidays

Users describe positive interactions with holidays, highlighting them as once-in-a-lifetime experiences... See more

User experience

Consumers find user experience to be exceptionally positive, frequently highlighting well-organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As being first time John Hall's guests and visitors of Alaska, we highly recommend the Grand Slam tour as it gave us the most variety of sights and experiences in the 49th state in just 10 days. The... See more

Company replied

Rated 5 out of 5 stars

John Hall's team had every detail planned out ahead of time and ready for our group Alaskan adventure tour. The experience was absolutely phenomenal! I will treasure the memories (and photos) forever... See more

Company replied

Rated 5 out of 5 stars

John Hall's Alaska was the best travel experience! The entire staff left nothing to chance. Berkleigh met us at the airport a day early, checked us into Hotel Captain Cook and it just got better from... See more

Company replied

Rated 5 out of 5 stars

Our flight was cancelled in Seattle and our earliest flight was the next day at 5 pm. Jenny and John were exceptional in making sure we were taken care of us by meeting our air flight very late at... See more


Company details

  1. Cultural Tours Provider

About John Hall's Alaska

Written by the company

Quality experiences – large and small – set John Hall’s Alaska apart. In operation since 1982, nobody covers more of Alaska or provides a more enriched small-group experience. As a small family-owned and operated tour company with a passion for Alaska, personal attention, exclusive remote access, immersive cultural encounters, and included meals and activities are hallmarks of the John Hall’s Alaska experience.

These guided tours travel to all five regions of Alaska – the Artic, Inside Passage, Interior, Southcentral, and Southwest – and with group sizes ranging from only 24 to 40 guests, John Hall’s Alaska provides a more intimate “real” Alaska experience. Wildlife encounters, native cultural experiences, behind-the-scenes access, outdoor activities, and the finest lodging in Alaska are highlights of every departure. Combined tour offerings feature six of Alaska’s eight national parks and optional trips to the other two can be added before or after any scheduled tour.

Depending on the itinerary, guests explore via a wide range of transportation modes such as luxury motorcoach, small aircraft, GoldStar first-class rail service, and small private charter vessels. To ensure the highest level of comfort, John Hall’s Alaska operates and maintains a custom-built fleet of spacious MCI motorcoaches that represent the best on the roads of Alaska. Discover more about these award-winning tours.

John Hall's Alaska Cruises & Tours - Award-winning and immersive vacation packages.

Written by the company

We promise to deliver exceptional vacation moments, one small group at a time.
We are proud to be an Alaska Green Certified tour operator working daily to preserve and protect Alaska's wildlife and natural environments for the enjoyment of decades to come.

Contact info

5.0

Excellent

TrustScore 5 out of 5

653 reviews

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5.0

All reviews

(653)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful trip!!

We had a wonderful time on our John Hall’s Untamed Alaska trip. The tour guides were very good, the adventures fun, food was delicious everyday and we hope to do another trip in the future.

21 August 2024
Rated 5 out of 5 stars

A Ten Day Adventure in Alaska.

We enjoyed the stress-free opportunity to see Alaska for the first time. It was almost flawless. The food was great and most restaurants were of the highest quality. There were a couple of lunch stops that were in keeping with the adventure we were on. So not as fancy. The accommodations were terrific. The bus driver who narrated our adventure was professional and personable and fun. We were both a small group, and they were friendly and silly and all and all a great time.

15 August 2024
Rated 5 out of 5 stars

A wonderful travel experience

We took the John Hall’s Alaska “Untamed Alaska” tour in August. This was our first “premium” trip in 42 years of marriage, and the John Hall’s Alaska experience met our every expectation. A very well organized and coordinated trip with a perfect variety of tour locations and excellent excursion experiences either for our whole group together or as optional smaller group choices. Great lodging accommodations at every stop. The “small group” tour aspect was very enjoyable for us, and we had a great group of people on our tour with us. Our Tour Manager, Paul, did a great job keeping us all on the same page, and his own travel expertise and overall knowledge of Alaska and our specific tour experiences were a huge plus.
A great trip all around! John Hall’s will certainly be our first option to consider for our next premium travel adventure.

21 August 2024
Rated 5 out of 5 stars

John Halls Alaska Trips are a Must in your lifetime.

What a wonderful experience from start to finish. The bus driver/guide/ host Eric was the best. In the early part of the trip Rebecca was an added bonus. We had a single gentleman on our trip that Rebecca helped fit in and make friends. It goes to show John Halls Tours care about its travelers 👍👍. I have and will tell people what a great tour and great value for your money. The only complaint if you can call it that, is that food portions at some restaurants were way too much for some of us. Great friends were made.

15 August 2024
Rated 5 out of 5 stars

WE really loved our trip

WE really loved our trip. Paul our tour guide did an awesome job. Every part of the trip was planned and executed well. Thanks for the great adventure. We will tell friends about John Hall.

21 August 2024
Rated 4 out of 5 stars

John Hall's Alaska

John Hall's Alaska - Untamed Alaska - tour was great. We got the chance to do so many different items, Helicopter Ride & Landing on a Glacier, ATV Riding in water and hilly terrain with the beautiful landscape as our backdrop, taking a train ride in the 1st class dome section and taking a jet boat ride getting so close to class 6 rapids while seeing lots of bears and eagles. People just need to remember that 50 or 60 degrees there is still quite cool because of the permafrost. Dress in layers.

21 August 2024
Rated 5 out of 5 stars

Our tour guide on the bus was very responsible.

Our tour guide on the bus was very knowledgeable of Alaska. He was very friendly and tried to meet the needs of everyone on the bus. His enthusiasm made our trip enjoyable. The accommodations were top rate and the vast array of food choices were delicious.

15 August 2024
Rated 5 out of 5 stars

A trip wor5h taking. Would recommend to anyone.

Staff was very courteous and knowledgeable, always asking if we needed anything. 3 meals a day, waayy to much food, we started spliting meals. Accommodations were very nice. Our travel coach was very nice, of a size that could fit 56 seats but only had 42 so leg room was plenty. Kurig coffee maker, loaded with several flavors of coffee, tea and hot chocolate. Bottled water and snacks galore. Got to see the real Alaska.

4 July 2024
Rated 5 out of 5 stars

Relaxing Tour

It was a nice fun smooth tour. It was great having all the reservations taken care of and arranged. The guide was very personable and fun to have. He really added to the trip with his knowledge of Alaska. I really liked the different lodges we were able to experience.

25 July 2024
Rated 5 out of 5 stars

Intimate experience with Beautiful Alaska!

We wanted an intimate experience with Alaska and we got it! The planning was excellent with Jenny. When we ran into problems with our departure for Alaska, Jenny was there to try and rebook our cancelled flight so we wouldn't miss the boat.
I especially loved the experience at the South Sawyer Glacier and witnessing the calving! Being up close and personal with the whales was amazing! Getting into that Zodiac boat to get close was worth the price of admission! Although Haines was an interesting stop, I wish the bus driver would have stopped along the way when we saw some wildlife. Maybe a little more time in Wrangell to visit the shops would have been nice. The weather was spectacular, the crew was great, the food was awesome! We enjoyed getting to know the other passengers. Matt was easy to get along with and being able to ride in the bridge with the captain and crew was special. Our only disappointment was we could not partake in the Sitka excursion because our flight was at 12:30. We were dropped off at the airport at 8:30am, it wasn't even open yet. Could not leave for any nearby sightseeing for the 4 hour wait. Overall though, I would highly recommend it!

20 July 2024
Rated 5 out of 5 stars

Grand Slam tour

Grand Slam tour - we had a great trip! The trip was very well organized, the John Hall representative was available and attentive to make sure the trip went as planned! We would/will travel again with John Hall!!

11 July 2024
Rated 5 out of 5 stars

Southeast Alaska / Inside Passage Tour

Our trip to Southeast Alaska was spectacular. John Hall’s Alaska Tour provides a more intimate, up close experience of southeast Alaska and the Inside Passage. We sailed on the Admiralty Dream for a small ship experience. We had amazing up close and personal views of glaciers and waterfalls, and had many exciting whale sightings and other wildlife. Our tour guide, Matt Lowe was terrific and provided detailed information of all locations and sights, and made certain that no detail pertaining to our journey was left out. The crew assigned to our tour was spectacular as well. Every detail was covered to insure our satisfaction and happiness. Food menus were varied and delicious and reflected many foods of the local areas. Portions were just the right size. This was our very first cruise experience, and we chose a small ship excursion for more exposure to the landscape than a larger boat with its multiple restaurants, casinos and the like. Our dining hall comfortably served the 45 or so guests in our group. A lounge area was also available to unwind, socialize and have a cocktail or appetizers. I don’t think we could have made a better choice than John Hall’s Alaska for our trip. Memories that will last a lifetime. And we got some really awesome photos to prove it!

19 July 2024
Rated 5 out of 5 stars

Best Alaskan tour company

All aspects of our tour were arranged by John Hall travel. Meals, travel, accommodations, transportation, sights to visit, all we're excellent! John Hall's associates we're the best! They were cheerful, helpful, knowledgeable, and hard working. Our tour guide (Eric Vera) was the best!

25 July 2024
Rated 5 out of 5 stars

National Parks of Alaska Tour

National Parks of Alaska Tour - July 2024

This was a comprehensive tour of six National Parks throughout Alaska, Katmai, Kenai, Lake Clark, Denali, Gates of the Arctic and Wrangell-St. Elias. We had an aggressive schedule that had us flying all over Alaska to see the sights. Coordination of multiple planes to accommodate our group of 26 was handled flawlessly. Accommodations were as good as each area provided allowing us an authentic local experience. This is an active schedule but when you are on a plane, bus or train, you can catch some rest if needed.
It is important to note that everything is scheduled for you, there is very little personal time for exploring destinations and activities not on the agenda. If you must start late in the morning and require a leisurely pace, this is not the trip for that.
I found this trip was an excellent value and I came away with a very great appreciation for the tremendous state of Alaska.

21 July 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional experience

Exceptional experience with a company that treats you like family! We enjoyed a high quality experiences, attention to detail, and a true knowledge and an love of Alaska!

27 July 2024

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