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Rated 5 out of 5 stars

I had a billing question and contact support. They replied quickly and explained things clearly. The app works well, and I was the customer service.

Rated 5 out of 5 stars

To be honest the best dating collection they got i seen so far compare with other apps .While many web pages have difficulty share contacts , people not trust each other. Kismia people on the dating a... See more

Rated 1 out of 5 stars

After being on this app for 6 months, NO ONE RETURNS MESSAGES. The app then sets you up for an auto-renewal. By the time you become disgusted with another useless dating site. They have you billed fo... See more

Company replied

Rated 5 out of 5 stars

The experience was good easy to access the profiles and meet different people. It's just a pity that not all man there needs love others are scammers others are selling whatever others just liers, whi... See more

Company details

  1. Dating Service

Written by the company

Kismia is a secure online dating platform available for over 20 countries on Android, iOS and web. It has been uniting the hearts of millions of couples from all over the world for 10 years now. Within this period, more than 51 million people all over the world have signed in to our website and installed our app. From the technical viewpoint, it processes tens of thousands of requests per second, terabytes of secure data and over 50 high availability microservices. With the help of AI, we are always improving the security of our user data, their confidentiality and safety. The neural network is learning from the already available information and always improving in the process, which helps track unusual user behavior at the registration stage, evaluate the risk factor and help safeguard the users from fraudulent activity. To verify the identity of users on the platform we use photo verification and the computer vision model. Do not be lonely in your city. Meet someone with Kismia right away. Create an account and find the love of your life to build a truly happy and long-term relationship in reality. It starts with a conversation. Join now & browse matches you’re truly compatible with!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I can't believe this site is getting…

I can't believe this site is getting any reviews over a one star!!!! I took this sites advice & tried it out!
Paid 5 or 6$ for a week ( then blocked the card) & since then I have been busting one scammer after another using other peoples pics! porn stars, only fans chicks, chicks from flicker, facebook, x, all of them, hooker pages it's amazing almost fun! First they won't tell you where someone is from & if you ask hardly any will tell you till you tell them & then they are so conveniently 20-30 miles away, I get notifications in my hotmail & in the email it says where they are from 75% say they are from P'yŏngyang for yall they don't know that is in North Korea, looks like they are filling the site with just pics of ordinary to hideous pics of women & alot are from latin America & then the smokin hot ones here & there you know the ones that would never be in a hookup site or dating site! All in all no no no & one more time for possible penetration NO!

8 September 2024
Unprompted review
Kismia logo

Reply from Kismia

Hello, Thomas! We are really sorry to hear that you did not like our website, but all comments are left from real users who have used our platform. Unfortunately, not everyone can find a perfect match, however most users are happy with the service provided. On our website all users are real and we always recommend to upload photos in a good quality. We take all necessary steps to ensure that the profiles are genuine and photos are real. Our moderators are working 24/7 to verify the profiles. However, if you think you've come across a fake profile or photo, please let us know.

Rated 1 out of 5 stars

Kismia was advertised to meet locals

Kismia was advertised meet locals, there no one even close to where I'm at. I paid for the premium package which only allows you to do basic stuff. If you want to do local searches you have to upgrade to the Gold premium package which is even more money for an app that's nothing but garbage. You will get lots of messages from people, all scammers from Ghana and Nigeria so if you do get the app look at the person location.

1 September 2024
Unprompted review
Kismia logo

Reply from Kismia

Hello, Tim! We would like to point out that our platform is for dating purposes only and has never been associated with scam. The search for interlocutors is based on your geolocation. Please authorize access for a more accurate search. You can contact all Premium members completely free of charge! We wish you good luck! 😉

Rated 1 out of 5 stars

Kismia Liar software

Kismia is the most rubbish software I have ever encountered. The Kismia account I created can only be used normally for 3 days at most. After 2-3 days, my account can no longer send messages to anyone, and no one can send messages to me. Even if I subscribe to all the paid services, I still can't receive messages from anyone.
I contacted the online customer service and email service, and they couldn't solve the problem. It's ridiculous. Rubbish scam software.
I advise everyone not to pay for subscription. Scam software.

1 September 2024
Unprompted review
Kismia logo

Reply from Kismia

Hello, Onie! We would like to point out that our platform is for dating purposes only and has never been associated with scam. All our users can use our website for free! However, many features become available after the subscription is activated. You can freely contact all Premium users, moreover, as a non-Premium one, you can always send the short ice-breaking message on our website! To get answers faster, just send messages first or reply to those who are online now! If you still have problems with sending messages, please contact us at support@kismia.com - we will be happy to help you!

Rated 5 out of 5 stars

Hello Deats

Hello.
So I would like to share with you and recommend kismia dating app.
Thanks to her, I met great people.
I also had more or less successful dates.
But it's possible as people are different and it doesn't always work out.
However, it is worth looking for this one.
now that I have found her, the world has really become colorful and there is nothing better in the world than falling in love.

It's a beautiful feeling and he tried his best to build this relationship and last forever.
So, my dears, it's worth believing in yourself because happiness is waiting for us, just let's not miss it.
Lots of happiness and love for you, my dears.

11 August 2024
Unprompted review
Rated 5 out of 5 stars

Mary is a great worker!

Wonderful app @ Kismia!
Thank you very much, Mary!
She solved the problem I had very quickly! I am very pleased with her work and the site in general. Everything is great!!

28 August 2024
Rated 5 out of 5 stars

automatic renewal

I had an issue with automatic renewal. After chatting with them they rectified my issue. The customer service person was very nice and respectful.

21 August 2024
Unprompted review
Rated 1 out of 5 stars

I replied to over 100 emails to message…

I replied to over 100 emails to message and only got one response and they wanted me to go to a website to talk. The worst experience I ever had and would recommend and will recommend to my YouTube users not to ever ever get this site and also going to put it on my Facebook my Instagram and my x account. Again I can't express how bad of a site you have but will let everybody know that I can I also see most of the experiences with customer service so that tells me if you were talking to customer service it's not a good side at all. And not talking about how good the side is heard nothing about how good the side is and have a meeting people nothing like that just about customer service.

8 August 2024
Unprompted review
Kismia logo

Reply from Kismia

Hi, Carlos! We're sorry, but we don't have enough information to identify the problem. To hasten the resolution of your issue, we kindly ask you to email support@kismia.com using the same email address you used during registration.

Rated 1 out of 5 stars

The five stars on this site have to be…

The five stars on this site have to be absolutely fake. I’ve been using the app for almost 2 weeks now, and I can guarantee you that it is a heavy catfish and scammer. I literally saw the same photo of a woman within the first three profiles of discover, and if you run them through social catfish, you’ll eventually find low level only fan pages, so that you won’t be able to find them. As soon as I mention that their photo looks familiar or that another account message me with the same photo I immediately get blocked and the profile becomes inactive. The very few that tried to get me over to Telegram and ended up being a scam and one tried to , extort me. I’m not too sure how you can get any success out of this, but this dating service is a complete farce. And on the free version you’ve chat with people that aren’t even in your location, which generally sounds good, but most of the profiles on there are just fake Russian scammers

15 July 2024
Unprompted review
Kismia logo

Reply from Kismia

Hello, Armando! We are really sorry to hear that you did not like our website, but all comments are left from real users who have used our platform. Unfortunately, not everyone can find a perfect match, however most users are happy with the service provided. Now you can write to all Premium users absolutely free of charge! The search for interlocutors is based on your geolocation. Please authorize access for a more accurate search. If there are few users in your city, the system will display interlocutors from nearby cities. On our website all users are real, and we always recommend to upload photos in a good quality. We take all necessary steps to ensure that the profiles are genuine and photos are real. Our moderators are working 24/7 to verify the profiles. However, if you think you've come across a fake profile or photo, please let us know. You can also send a complaint about the user you suspect is cheating by clicking the "Block and report" button on your profile. This will help us verify the information and take action. Feel free to get back to us if you have any questions.

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