While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience has been better than I expected. I started out with low expectations, but I quickly ended up talking to some really interesting people. The app works smoothly for me, but I wish there we... See more

Rated 4 out of 5 stars

From what I’ve seen, this app encourages waiting instead of quick results, yet it attracts a steady group of users. Its easy-to-use design definitely caught my attention.

Rated 5 out of 5 stars

Kismia is easy to use and feels natural. It’s simple to browse profiles, and starting a chat doesn’t feel strange. While it’s not perfect, it works just like I expected a dating app to.

Rated 5 out of 5 stars

To be honest the best dating collection they got i seen so far compare with other apps .While many web pages have difficulty share contacts , people not trust each other. Kismia people on the dating a... See more

Company details

  1. Dating Service

Written by the company

Kismia is a secure online dating platform available for over 20 countries on Android, iOS and web. It has been uniting the hearts of millions of couples from all over the world for 10 years now. Within this period, more than 51 million people all over the world have signed in to our website and installed our app. From the technical viewpoint, it processes tens of thousands of requests per second, terabytes of secure data and over 50 high availability microservices. With the help of AI, we are always improving the security of our user data, their confidentiality and safety. The neural network is learning from the already available information and always improving in the process, which helps track unusual user behavior at the registration stage, evaluate the risk factor and help safeguard the users from fraudulent activity. To verify the identity of users on the platform we use photo verification and the computer vision model. Do not be lonely in your city. Meet someone with Kismia right away. Create an account and find the love of your life to build a truly happy and long-term relationship in reality. It starts with a conversation. Join now & browse matches you’re truly compatible with!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

KISMIA -BEST SITE EVER

I want first thank kismia group for their effort in making this site a flexible one such that must of the environment are user friendly except for the payment medium whereby some bank in Africa do not encourage international online transactions maybe due to the rise in cyber threath and all that. However, I will appreciate if direct transfer is embedded to the system so as to enable those with ATM card restrictions from their respective bank pay their subscription seamlessly. I also want to appreciate Fidan for his quick response to chat and direction on what to do for subscription to be successful. Thank you

27 December 2023
Unprompted review
Rated 5 out of 5 stars

My matter was handled by Carla

My matter was handled by Carla, I was just voicing my disappointment about the hiccup I experienced thinking that it won't be resolved but guess what.....it did. I thought my issue was a dead end. But I'm happy with the outcome. Thank you Carla

22 December 2023
Unprompted review
Rated 4 out of 5 stars

checking out the site

Just checking out the siteand that
seems not a fake one at least and first
impression is positive. Still things to
find out. Support team very helpful and
with fast reaction to questions.

2 December 2023
Unprompted review
Rated 5 out of 5 stars

Natalie @pay2serf

Although I won't say much about Kismia for now, I am happy to say that Natali from pay2serf was very helpful with solving my issues. Natalie was able to balance the satisfaction of the customer and the integrity of the company. I don't know if more could have been done, but whatever the case, I am very happy with Natalie's assistance.

2 December 2023
Unprompted review
Rated 5 out of 5 stars

They Are Reliable Have A Great Mix Of Beautiful People Of All Ages And Races And There Customer Care Is Great While The Competition Custormer Care Never Answers You Back.

Kismia Is The Best Dating Site There Is Because They Have The Best Potential Partners And Close To Where You Live—-They’re Suppoert People Get Back to You And Have Great Follow Up—-They Really Have No Competition And Their Selection Of Potential Partners Is A Better Mix And It’s A Decent Site Very Respectable
They Made Me Feel Comfortable In Their Total Operation They Really Have No “Match’ At All

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Worth trying out

Easy use and good features. Had to adjust location distance settings a few times but that was fine and easy to do. No technical issues.

9 October 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look