Kings Gate Finance. Reviews 

102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, reliability, and approachable nature, making the entire process feel easy and stress-free. Many highlight the exceptional guidance and support received, with advisors often going above and beyond to assist clients. The service is frequently described as excellent, efficient, and smooth, with clear communication and timely updates throughout the journey. Reviewers appreciate the dedication and transparency, which instilled confidence at every stage, especially for first-time buyers. People also noted the proactive approach of the team in resolving issues and ensuring the process stayed on track, even when unexpected delays arose.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, with many reviewers expressing gratitude for the excellent... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you all kings gate finance team for getting my first home & many many thanks to Merina Shrestha for your kind help which is professional, reliable & approachable. Everything was handled perfectl... See more

Rated 5 out of 5 stars

We took back to back service through Kingsgate Finance, BTL capital raise ( changed shares with spouse, Tenants in Common) and Standard mortgage for another home. Throughout the whole process, SUDIP... See more

Rated 5 out of 5 stars

I’m very happy with the service provided by Kings Gate Finance. Special thanks to Prajesh for his helpful support throughout the process. And many, many thanks to Marina ma’am for her exceptional guid... See more

Rated 5 out of 5 stars

Huge appreciation to the Kings Gate finance Team… honestly you guys are too good at what you do, even the market was so much unstable, you still found the best remortgage deal for me😁. the wh... See more


Company details

  1. Mortgage Broker

Written by the company

Kings Gate is an independent financial advisory firm devoted to providing high-quality financial advice to private individuals and businesses. Our business is built on valued long term relationships with our clients underpinned by Confidentiality, Trust, Respect, Integrity and Expertise. We serve clients in a broad range of sectors under one roof including but not limited to Mortgages | Commercial Finance | Bridging Finance | Insurance | Will Writing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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No recent history of asking for reviews

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4.9

All reviews

(102)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended Adviser – Went Above and Beyond

We had an excellent experience working with Sudip as our mortgage adviser. As first-time buyers, we were initially overwhelmed by the process, but Sudip made everything so much easier to understand. He not only helped us secure an amazing interest rate—better than we expected—but also went above and beyond his responsibilities to guide us through every step.

Sudip was incredibly patient, always available (even outside regular hours) to answer our many questions, no matter how small. Thanks to his expertise and clear explanations, we now feel much more confident about the mortgage process for future purchases.

We truly appreciate Sudip's dedication, professionalism, and depth of knowledge. We’ll definitely be working with him again when it’s time for our next property purchase.

30 April 2025
Rated 5 out of 5 stars

Outstanding Morgagate Broker

I would like to extend my heartfelt thanks to Merina sis for her clear guidance and support throughout our home-buying process. Buying a home can be stressful, but Merina made it simple and easy by explaining everything clearly. She was always approachable, efficient, and willing to answer all our questions at any time of day. I also want to thank Prajesh and the entire team. I highly recommend them to anyone seeking mortgage advice, as they helped us secure our mortgage offer very quickly.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

excellent

excellent, everyone in the King’s gate finance are excellent the way they work together and look after and treat us as their own family, we feel we are in a very trusted hand

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Quality service and support

Prajesh Dai and Merina didi provided an excellent service throughout our journey. Even though they were just my mortgage advisiors, I got the opportunity to get in touch with a good solicitor though them. Special thanks to merina dd for constantly looking after us through our house buying journey and we learnt a lot in this phase. Would recommend my friends and families to opt for them if they need mortgage services.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Highly Recommended!

We are extremely pleased with the excellent service from Kings Gate Finance. A special thank you to Merina, who went above and beyond to secure our mortgage quickly and efficiently, helping us save significantly on stamp duty before the upcoming increase. Her dedication and commitment were truly exceptional—always available to assist and support us, even beyond working hours, to ensure everything was sorted smoothly. We have no words to express our gratitude for her hard work and professionalism. Highly recommend Kings Gate Finance for their outstanding customer care and efficiency!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Merina is a pleasure to deal with

Merina is a pleasure to deal with. Not only is she very professional and knowledgeable. She answered all of our questions fully and with ease. She is warm and friendly and we highly recommend. Very happy with the service thank you so much Merina Bahini.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Seamless Process

I had an amazing experience working with Kings Gate Finance From the very first consultation, they made the entire mortgage process clear and stress-free. They were incredibly knowledgeable, responsive, and always took the time to explain every step in detail. Thanks to their expert guidance, I was able to secure a great rate and able to purchase a second home. I highly recommend Kings Gate Finance and Specially Merina to anyone looking for a reliable, professional, and friendly mortgage broker. Truly an outstanding service!"

8 February 2025
Unprompted review
Rated 5 out of 5 stars

I would like to say thank you so much…

I would like to say thank you so much Merina.sis for your helping to us buy our house she was so good in explaining and helping us to go through the every step.highly recommended king’s gate finance.thank you so much..

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Thank u king’s gate finance especially…

Thank u king’s gate finance especially merina sis and team for your guidance and support as we buying our fist home.your expertise has been invaluable and we really appreciate your help in every step thank u soo much…👍

23 November 2024
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Kingsgate Finances…

I can’t recommend Kingsgate Finances mortgage advisory team enough! Merina Shrestha was absolutely outstanding throughout the entire process. Her professionalism, knowledge, and dedication made a typically stressful process smooth and seamless. She went above and beyond to ensure I understood every step and found the best options for my situation.

Additionally, Prajesh Shrestha also provided great support when needed, adding to the overall fantastic experience. Together, they make an excellent team, and I am incredibly grateful for their guidance. If you’re looking for reliable, efficient, and expert advice, Merina and Prajesh (Kingsgate Finances) are the ones to call!

20 November 2024
Unprompted review
Rated 5 out of 5 stars

"I had an exceptional experience…

"I had an exceptional experience working with Kings Gate Finance for my mortgage. From start to finish, Prajesh and the team made the entire process smooth, stress-free, and even enjoyable. Prajesh was knowledgeable, responsive, and always available to answer my questions, no matter how small. He took the time to understand my needs, provided valuable insights, and secured a competitive rate for me. I felt confident and informed every step of the way, and I couldn’t be happier with the outcome. Highly recommend Kings Gate Finance for anyone looking for a trustworthy and dedicated mortgage broker!"

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Couldn’t done it without your expertise and guidance 🌼


I just wanted to say thank you for your hard work in securing a mortgage for us and for guiding us through the process from step one when we met you. As first As first time buyers, our experience couldn't have been a more positive one and we feel very lucky to have had good people like yourself working for us. 🌟🌟🌟⭐️✨⭐️ Highly recommended 💯

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Kings Gate Finance and Prajesh!

I recently had the pleasure of working with Kings Gate Finance for our mortgage, and I couldn't be more pleased with the experience. Prajesh was particularly outstanding; he went the extra mile to ensure we got the best possible deal on our house purchase. His dedication and expertise made the entire process smooth and stress-free. I highly recommend Kings Gate Finance and Prajesh for anyone looking for top-notch mortgage assistance. Five stars all the way!

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Kings gate finance was so flawless

Kings gate finance was so flawless. Helped me in every step to acquiring my property. Prajesh dai and Merina dd were so professional and easy to reach out. Highly recommend kings gate finance.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, Kings Gate Finance. As a first-time buyer, I had no idea where to start, but you were incredibly helpful throughout the process. I would highly recommend your services

15 August 2024
Unprompted review
Rated 4 out of 5 stars

Amazing experience with Kings Gate Finance

Thanks to Kings Gate Finance for their service and support. Especial thanks to Merina for being very thorough and very efficient throughout the whole process. Merina was extremely professional, caring and what was so important for me as a first time buyer, who had so many silly questions, Merina was very easy to reach and quick to reply.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

5 Star for communication & speedy service

I used King’s Gate Finance for mortgage of my new buy to let property. The communication was pretty easy and frequent. I was always updated what was happening. They even contacted & followed up with my solicitors when needed. The whole process completed in less than 3 months. I will definitely recommend King’s Gate & will use their service again.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Thanks for kings gate Finance

I would like to say thank you 🙏 for kings gate finance for providing me new house excellent service as a first time buyer each and everything was good 👍 service and communication. I’m really appreciate that. Especially thank you 🙏 for Merina didi Prajesh dai and whole team. Overall one of the best company kings gate finance in the uk 🇬🇧

26 July 2024
Unprompted review

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