King and McGaw Reviews 

115
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

I ordered 4 prints and whilst 3 were pretty much exactly as described in terms of size one print was way out, around a half inch taller and wider than listed. Quite annoying having spent many... See more

Rated 5 out of 5 stars

We wanted a picture to go above the fireplace in our newly decorated living room. We wanted one that added something to the room but didn't fight with our colour scheme, so we looked at many options o... See more

Rated 3 out of 5 stars

I bought what was listed as a print of a painting. I received low quality, pixilated poster. The painting part is tiny and surrounded by bold writing that takes up most of the space. The picture is co... See more

Rated 5 out of 5 stars

Great quality - lots of competitors had similar prints but without any Perspex/glass cover. This one provides UV protection, which I’m very happy about. The frame I chose was oak, which looks... See more

Company details

  1. Business Services

Information provided by various external sources

The UK's favourite Art Print website. Discover a Superb Selection of Quality Art at Great Prices. Custom Framing & 100% Money Back Guarantee!


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3.6

Average

TrustScore 3.5 out of 5

115 reviews

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No recent history of asking for reviews

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3.6

All reviews

(115)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent in all respects.

Bought a painting from them, dreadful issues with Parcelforce which King and McGaw sorted out for me over a 4 day period. They went way above and beyond to resolve Parcelforce's failures and were extremely helpful throughout. When the painting finally arrived it was excellent and i'm very pleased with it. I'll be buying from them again for sure.

30 July 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful paintings

I am 82 years old and live in a fairly large Edwardian terraced house. I realised recently that all the art work in the house had been chosen by someone else and didn't necessarily reflect my taste.
This year I discovered King and Mcgaw and so far I have bought 9 prints. Our rather dark house has been illuminated by some Impressionist paintings, our hall given dignity with Atkinson Grimshaw, and my husband and I are delighted with our house that looks so different. King and Mcgaw have been so reliable. The purchasing process has been so easy. So thank you.

27 July 2021
Unprompted review
Rated 5 out of 5 stars

Very good

Beautiful print received. Quality of paper and frame superb. Very reasonably priced (looks like a distinguished artwork). Very efficient delivery using reputable courier (i.e. not Hermes!).

27 July 2021
Unprompted review
Rated 4 out of 5 stars

Gazette du Bon Ton.

Gazette du Bon Ton.
Fast and efficient service. Staff very helpful and knowledgeable whenever I had to contact them for advice. The packaging was also excellent to ensure the picture was protected. I also love the picture! Thank you.

21 June 2021
Unprompted review
Rated 2 out of 5 stars

Shocked at Long delivery was only advised on…

Long delivery was only advised on payment. I ordered 17th April only to see dispatch date of 2nd June!!! 46 days and 6 weeks and 4 days + shipping so possibly 8 weeks !!!!

I have complained to customer services so let’s see if it can be corrected

18 April 2021
Unprompted review
Rated 5 out of 5 stars

High quality products and impressive customer service

I have a few pieces from King and McGaw and they are all very high quality - beautiful prints and excellent frames.
I recently bought a print of Tiger Lilies by Mabel Royds as a gift. I bought the print with an oak frame but the recipient wanted a white frame. I contacted King and McGaw to ask them about exchanging the frame and I fully expected them to ask me to pay for the return postage and for the frame exchange (they had, of course, delivered exactly what I ordered). However, the customer service from King and McGaw was an absolute delight. They quickly arranged the collection of the art, changed the frame and arranged redelivery - all free of charge. They also kept me updated throughout the process. Really impressive customer service!

17 February 2021
Unprompted review
Rated 5 out of 5 stars

Two framed prints

I received my two framed prints today, nicely finished and very well packed.
Delivery quick even in these difficult times. Will definitely use you again. Thank you, and have recommended you to a friend.

28 January 2021
Unprompted review
Rated 5 out of 5 stars

I bought two beautiful pictures…

I bought two beautiful pictures recently, both were framed immaculately and both make individual statements in my home. Great service, speedy shipping, great attention to detail. Will definitely be coming back.

26 January 2021
Unprompted review
Rated 5 out of 5 stars

Found this company via featuring in…

Found this company via featuring in "Style at Home" magazine. Ordered a framed poster after perusing website. 100% satisfied from start to finish. Arrived promptly, beautifully packaged. Will certainly be ordering more, once I have moved to new house.

15 January 2021
Unprompted review
Rated 5 out of 5 stars

classic quality prints

just had X 2 L.S LOWRY prints delivered by kingandmcgaw and we are so over the moon.
really are class prints in quality frames.
and they are packaged with care and skill and the cards
and other little extras are a nice touch..
we are looking again for a large print for the living room.
many thanks ton kingandmcgaw..

8 January 2021
Unprompted review
Rated 5 out of 5 stars

Good Company

Used this company a few times now and always received good service and quality prints and frames, website is easy to use, overall a pleasent customer experience.

31 December 2020
Unprompted review
Rated 1 out of 5 stars

Incompetent

Bought a large Warhol print which they stated had a border. It arrived with no border at all. Evidently, they have very little understanding of prints and framing. Will get my money back from them.

7 October 2020
Unprompted review
Rated 5 out of 5 stars

Sean Connery photo

I ordered a Sean Connery James Bond 007 photo for my dad’s ( belated) birthday. I’d ordered one from amazon and unfortunately it arrived damaged and were very disappointed. I came across King and McGaw through google. This picture arrived in perfect condition and we were thrilled with it. Thank you so much 😀

10 July 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Product, Great Quality, Amazing Customer Service

I ordered a framed print of Seafield from bluebellgray and it’s stunning! The first product arrived damaged from the courier but it was rectified right away. I’ve received outstanding customer service from Marie all throughout.

I would happily buy any other product from this wonderful company and so should you.

27 May 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

One of the best customer services I have ever encountered. They worked hard to get my order to me in time for my Father's birthday and the communication was fantastic.
When it arrived (on time) the picture was very well packed and absolutely lovely.
Would not hesitate to recommend and to use again and again

6 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent. Beautiful print and flawless service

Ordered our Jean Arp print from King & McGaw. Delivery was quick and the frame was well packed.

As my father was a picture framer for many years I appreciate a job well done. I'll look forward to ordering from King & McGaw again.

23 December 2019
Unprompted review

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