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Kinetichosting Reviews 325

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting the affordability of the prices for the quality received. However, some customers were dissatisfied with the customer service, mentioning instances where their concerns were not properly addressed, or they felt brushed off. A few people also reported issues with server stability and a lack of effective support in resolving these problems.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, speed, and knowledge.... See more

Service

Customers consistently note positive experiences with service, highlighting the quick and helpful support,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, efficiency, and... See more

Price

Consumers consistently find the pricing to be very positive. Many reviewers highlight that the prices are... See more

Response time

Reviewers highlight the exceptional speed and efficiency of the support team's response time. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was unable to use the service provided by kinetic hosting due to poor health, immediately I was able to talk to a operator named "Kaitlyn" (removing the hassle of AI communication). Instantly she... See more

Rated 5 out of 5 stars

I don’t usually leave reviews, but Kinetic Hosting seriously deserves it. Every time I reach out with a question (even the silly ones 😅), their support team replies with patience, clarity, and a re... See more

Rated 5 out of 5 stars

Let's be brief, I purchased 32GB server package for 30$. This server has been running many modpacks from Casket of Reverie, Lucky block Invasion, Eternal MC 2, and finally settling on Beyond Depth... See more


Company details

  1. Gaming service Provider

Written by the company

Kinetic Hosting is a game server provider.


Contact info

4.8

Excellent

TrustScore 5 out of 5

325 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nathan is definitely the best!

Nathan is definitely the best!

I was having a problem with my Project zomboid server. Nathan was able to fix it and let me know how to avoid it in the future! It does not get any better than that when it comes to troubleshooting! Nathan!

Edit: I forgot to mention it was quite a niche issue? I knoooow. Hot right? Nathan!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

The best hosting company period.

The best hosting company period.
I have been a long time customer of Kinetic since near the start - 2023 was when I bought a server because of their great prices and they have only got lower
First of all, their pricing is correct and they don't hit you with some X amount off for the first month bs which gives them a load of brownie points in my eye
Second, they are always innovating and making their product better and better. The panel is updated frequently and they really listen to the community as to what they want to see which is just the gold standard and you cant get better than that
And finally, they have possibly the best support method. You can either join their discord and submit a ticket or chat straight from the panel. I usually go for the discord and I basically get an instant response its absolutely amazing and I have contacted them numerous times so yeah
Buy servers with kinetic they are bloody brilliant

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Polite

Polite, positive, helpful and straight to the point.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

BEST HOSTING

One of the best and the cheapest hosting on the market, The staff were very helpful I really recommend

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Raad

So I had trouble about starting up my server. I legit did not know a clue about this server stuff and just wanted to play. But until this helper on their text support chat called Raad. Was the GOAT. He or she helped me out quickly and actually worked on the problem instead of doing nothing. Actual props to that person. Thank you.

29 March 2026
Unprompted review
Kinetichosting logo

Reply from Kinetichosting

Hello,

Thank you for your kind words, I'll make sure Raad sees this.

Thanks for dropping a review!

Chris
CEO @ Kinetic

Rated 5 out of 5 stars

Amazing

Amazing. Great prices, great support, great interface, everything.

29 March 2026
Unprompted review
Kinetichosting logo

Reply from Kinetichosting

Hello,

Thank you for the kind words and for dropping a review!

Chris
CEO @ Kinetic Hosting

Rated 2 out of 5 stars

Very amateur level experience. Know about as much as I do (not a lot)

The kinetic panel website will kick you out if you click things to fast and you have to wait to get back in. The support isn't the most helpful giving very surface level advice like they don't know much about the game or how to fix simple problems with a server. They go through the same problem solving steps I could do to fix problems with trial and error like they have never experienced hosting a server. I feel like there should be some basic experience with some problems that were easy to fix but took over 6 hours to figure out because I was told to just go through every backup available to see if any of them work (each backup took almost 2 hours and didn't fix anything.)

28 March 2026
Unprompted review
Kinetichosting logo

Reply from Kinetichosting

Hello,

I've sent a request for more information so I can take a look at your tickets and make sure we offered you the best service we could. Our support is one of the main things we are praised for, as you can see in our other reviews, so I'm sorry we fell short here.

I would add, however, that when dealing with mods or plugins, it can sometimes take a bit of trial and error to find the cause.

As for the timeout on the panel, you shouldn't run into any timeouts with normal use. I'll make sure this is flagged with our team so we can confirm whether this is an issue on our end. If it is, we'll make sure it gets sorted.

Thanks for taking the time to leave a reivew!

Chris
CEO @ Kinetic Hosting

Rated 5 out of 5 stars

Great Price, Great Ping, Great Service!

I looked these guys up when I decided to run my own Space Engineers server. The price was right, they had server locations nearby (which I'm getting great ping with BTW) and the interface was pretty easy to use. I had a few issues and questions while I was setting things up and they have responded quickly and resolved the issues quickly. Would recommend for anyone needing a hosting service.

25 March 2026
Unprompted review
Kinetichosting logo

Reply from Kinetichosting

Hello David,

Thank you so much for taking the time to drop a review. Every review really helps us out! Glad you found our panel easy to use

Chris
CEO @ Kinetic

Rated 5 out of 5 stars

Raad is the greatest support agent.

Raad is the greatest support agent ive ever spoken to.
not once but TWICE ! this man has saved my bacon and got my ark server running again. Thank you raad.

15 March 2026
Unprompted review
Kinetichosting logo

Reply from Kinetichosting

Hello Ethan

Thanks for leaving a review, glad Raad helped you out here. I'll make sure this is sent to him!

Chris
CEO @ Kinetic

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