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Rated 1 out of 5 stars

I wasn't aware I was purchasing anything from this company, certainly not 2 separate lots of food. I was supposed to be buying a hairbrush straightener. This is a scam and shouldn't be allowed. Why is... See more

Rated 1 out of 5 stars

Ordered £40.82 worth of stuff sunday 11th January. No communication from them. No package has arrived and its now 25th January. Avoid avoid avoid. Hopefully will get my money back via credit card.

Rated 1 out of 5 stars

I ordered a set with 50 balls and100 sticks and tent for my 2 grandchildren to share as a Christmas gift. The company just emailed me that they have changed my order to 31 balls and 54 Sticks, half th... See more

Rated 5 out of 5 stars

Great service, great prices, great products! I've bought AND sold a number of items through Kindora. I've been delighted with all the purchases, both 'never used' and 'pre-loved' and have made a goo... See more

Company replied

Company details

  1. Baby Store

About Kindora

Written by the company

Mum whispering to daughter with Kindora logo Shop Prams Shop Car Seats About Kindora Frequently Asked Questions Kindora was founded with one aim in mind - to help families buy “better than new”. The products we buy our children are built to last but often have a short lifespan, meaning they end up in disuse, storage, or even landfill. We want to change that. Our collection includes picks from the world’s top children’s brands - from cots and prams to tech and highchairs - all available at unbeatable prices.

Our premium outlet is filled with items from trusted retail partners that have never been used - perhaps they’re ex-display, or last season’s colour. Maybe their box has been damaged or they’ve been returned. They’re in excellent condition (some even have extended warranties), but for whatever reason, the brand can’t sell them. We take these pieces and save them from waste, allowing you to buy them for a fraction of the price.

If you’re looking to clear space in your home, our community resale platform allows families to give their old items new life. By taking the hassle out of selling (we handle everything from marketing to logistics) you can save time and make money selling on Kindora compared to traditional marketplaces. And resale buyers can rest assured. We’re picky about what we accept, and unapologetically so. We want to give you the same reassurance buying with us that you’d have when purchasing something new. For extra peace of mind, we screen and clean every item before you receive it, meaning there’s never any compromise on quality or safety.

Contact info

1.7

Bad

TrustScore 1.5 out of 5

26 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scammers…

I wasn't aware I was purchasing anything from this company, certainly not 2 separate lots of food. I was supposed to be buying a hairbrush straightener. This is a scam and shouldn't be allowed. Why is it still being allowed? You can't even get in touch to request a refund, its disgusting.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a set with 50 balls and100…

I ordered a set with 50 balls and100 sticks and tent for my 2 grandchildren to share as a Christmas gift. The company just emailed me that they have changed my order to 31 balls and 54 Sticks, half the order for the same price. What I ordered is no longer depicted. I am livid and have no recourse. They have my money and they don't care. Terrible. They at least could have sent me the set with 45 balls and 75 sticks to replace but they went with half the quantity for the same price and have the gall to send me a rebate code for 10% off my next order.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

I love the stroller & was delivered…

I love the stroller & was delivered fast!

12 August 2022
Kindora logo

Reply from Kindora

Hi Ebele, thank you for taking the time to leave a review. We're so glad to hear you love the stroller and had a good experience with Kindora!

Rated 5 out of 5 stars

I ordered a Thule Urban Glide

I ordered a Thule Urban Glide, it was much cheaper than anywhere else and arrived the next working day! What a fab service. I’ll definitely be looking out for things on their site in the future.

24 July 2022
Kindora logo

Reply from Kindora

Hi Lara, thank you for taking the time to leave your feedback! We look forward to welcoming you back to Kindora soon.

Rated 5 out of 5 stars

Great product

Great product, great service.

19 July 2022
Kindora logo

Reply from Kindora

Hi Helena, so glad to hear you had a positive Kindora experience, thanks so much for taking the time to leave your feedback!

Rated 5 out of 5 stars

Superb price

Great fast delivery, superb price

14 July 2022
Kindora logo

Reply from Kindora

Thank you for leaving a review! We're so glad to hear you had a good experience with Kindora!

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Happy with stroller. Fast delivery. What more could you ask for. Highly recommend this company 👌

1 July 2022
Kindora logo

Reply from Kindora

Hi Sue, thank you so much for your review, it's very much appreciated! We're so glad to hear you had a good experience with Kindora!

Rated 5 out of 5 stars

Very happy customer!

This is the 1st time I've used this site & cant believe I ordered a pram that we were finding so hard to get as it was last yrs model....& we received it the next day of ordering!!
The pram is brand new..packaging great..
Very happy customer 🙌 Thank you so much😊

21 June 2022
Unprompted review
Kindora logo

Reply from Kindora

Hi Marie, thanks so much for your review! We're delighted you had a great experience and we could help you find a product you love.

Rated 5 out of 5 stars

Excellent customer service

There was an issue with my order but the customer services team handled it really well, I was impressed. Couldn’t have asked for them to do any more, excellent service overall. If only every online retailer offered this sort of service! Product has arrived and I’m pleased with it.

29 April 2022
Unprompted review
Kindora logo

Reply from Kindora

Hi Laura, thank you for taking the time to leave your review! We're so glad we were able to assist you with this issue. We look forward to welcoming you back to Kindora soon.

Rated 5 out of 5 stars

Exellent service

Exellent service . Brilliant page . I purchese my buggy And car seat .

11 March 2022
Kindora logo

Reply from Kindora

Hi Joanna, thank you for taking the time to leave a review, we appreciate it! We're so glad to hear you had a good experience with Kindora!

Rated 5 out of 5 stars

Very good, highly recommended

We bought a very good brand new buggy for third of the price similar ones were going for in shops. Going strong after 3 months. Shipping was surprisingly quick and cheap.

4 March 2022
Kindora logo

Reply from Kindora

So glad to hear you had a positive Kindora experience, thanks so much for taking the time to leave your feedback.

Rated 5 out of 5 stars

Great service, great prices, great products!

Great service, great prices, great products!
I've bought AND sold a number of items through Kindora.
I've been delighted with all the purchases, both 'never used' and 'pre-loved' and have made a good bit of extra cash selling items that were sitting around unused after my little ones outgrew them. Definitely recommend this site to anyone who needs or has baby and kids gear!

4 March 2022
Kindora logo

Reply from Kindora

Thank you for your kind review, Heather - we're so pleased you've enjoyed buying and selling with us!

Rated 4 out of 5 stars

Great customer service, highly recommend

I recently bought an unused buggy from kindora, but the handlebar adjustment was faulty. Barry offered to fix the problem and supply a temporary replacement buggy. Unfortunately the problem was not resolved by that refurbishment company, but Barry immediately found a different one, the buggy bar. Both the buggy bar and Barry were in constant contact with me and the buggy was fixed. Despite the inconvenience, they were both really helpful, apologetic and worked swiftly to fix it. Great after sales service. Would recommend kindora and will purchase from them again.

7 February 2022
Unprompted review
Kindora logo

Reply from Kindora

Hi Carol, thanks for taking the time to leave your review! We're so glad we were able to fix this problem for you, and thanks so much for your patience during the process. We look forward to welcoming you back to Kindora soon.

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