Kindlytoys Reviews 

390
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the products, often describing them as high quality, beautifully crafted, and excellent educational tools for children. Reviewers frequently find the items to be as advertised, bringing joy to recipients. The ease of ordering and, in many cases, prompt and timely delivery are also highlighted. However, some customers noted significant delivery issues, with items being late, lost, or never arriving, even with early ordering. Others were dissatisfied with product quality, citing items not meeting expectations, paint peeling, or receiving incorrect or broken products. Concerns also included misleading product origin and poor packaging condition upon arrival.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and consistency. Many customers praise the products,... See more

Order

Customers had ambiguous experiences with order fulfillment, with many expressing significant frustration over... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising products as very nice, well-made, and... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising quick delivery and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package."... See more

Rated 3 out of 5 stars

Was disappointed in the packaging (tape). Puzzle wasn’t as bright and colorful as expected either

Rated 3 out of 5 stars

I really wish you had not changed the size of your product; I understand that material costs have gone up, however I would have understood and paid more, now the one I bought in the past looks awkward... See more

Rated 5 out of 5 stars

I was a bit skeptical ordering my nephew’s name puzzle from here but this was an amazing gift, really high quality and vibrant colors! Loved it!


Company details

  1. Children's Toys Store

Written by the company

We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.


Contact info

3.3

Average

TrustScore 3.5 out of 5

390 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.3

All reviews

(390)

41 reviews in the last 12 months

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Rated 1 out of 5 stars

Not a safe toy

Purchased a Busy Board and a screw is missing from the velcro activity. Have sent a couple emails with no response. The board and it's attached objects are very thin and could easily break-off and become a choking hazard. Would not allow a child to play without adult supervision. The board is cute, but would not recommend.

24 October 2024
Unprompted review
Rated 2 out of 5 stars

I ordered two ornaments

I ordered two ornaments - one for my daughter born in 2021 and another for my daughter born this year. The ornament for my daughter born this year did not have her birth year and when I reached out to the company to see how to remedy this situation, I did not receive a reply.

6 October 2024
Rated 4 out of 5 stars

Stickers showing tasks too tiny for limited eyesight

I was pleased with the construction of the task board, but the stickers' emblems either need to be much larger or in large print words for the tasks to help with an elderly person with limited eyesight.
Hubby was very pleased to have his name and the dog and cat on his board.

3 September 2024
Rated 3 out of 5 stars

Wooden Piggy Bank

I ordered a wooden piggy bank for my son. The wood broke while i was trying to assemble it. As cute as they are, they seem to be cheaply made. Would not purchase again.

29 October 2024
Unprompted review
Rated 4 out of 5 stars

One of the stands did not fit

One of the stands did not fit. Holes we're not measured correctly. Holes at top too big. Not appropriate for younger children. May put coins in their mouth

19 May 2024
Rated 2 out of 5 stars

Cute product but cheaply made

Cute product but cheaply made. First time playing with it my son broke off the abacus. I would never let him play unattended but those beads certainly could be be a choking hazard if i hadn't seen it happen.

3 June 2024
Rated 5 out of 5 stars

Wooden piggy bank with name and date of birth

when I received the bank you had to put it together very easy and the bank was really cute . It is also pretty big for a piggy bank . I think the turn around could have been faster from order to shipping took around 14 days .

13 May 2024

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