From first taking a look at the caravans to driving away with just the right type we wanted all the staff at kimberley caravans have been so helpfull and friendly and knowledgeable it has been a... See more
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I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done... See more
Company replied
I liked the sales I would give them 5 stars. Very helpful, polite and engaging. They also worked as a team. The service people who prepared the caravan were not very good. Jobs not picked up and work... See more
Could not fault Kimberley Caravans at all. They have a range of caravans to suit different budgets. All caravans for sale are open so you can look round at your leisure. Darrell gave us lots of inform... See more
Company details
Written by the company
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Contact info
Eastwood Road, NG16 2HX, Kimberley, England, United Kingdom
- 0115 9382401
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Replied to 88% of negative reviews
Typically replies within 1 week
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From first taking a look at the…
From first taking a look at the caravans to driving away with just the right type we wanted all the staff at kimberley caravans have been so helpfull and friendly and knowledgeable it has been a breath of fresh air
Must thank all the staff as they have been great but the complete sales team I have been very impressed with and need to say thank you
Keep up the good work
Many thanks martin
Fantastic experience from the whole…
Fantastic experience from the whole team at Kimberley, great sales, nice little shop area & collection of my new caravan was very informative and smooth.
Purchased a tentbox lite ...Excellent…
Purchased a tentbox lite ...Excellent service nothings too much trouble...go above and beyond. ..thankyou 😊
Very Happy
We needed a small repair to our motorhome. It was resolved in less than an hour .Everyone was so helpful and friendly and highly recommend 👌
Excellent service at Kimberley Caravans in Nottingham
Could not fault Kimberley Caravans at all. They have a range of caravans to suit different budgets. All caravans for sale are open so you can look round at your leisure. Darrell gave us lots of information which helped us to choose the perfect caravan for us. On the day we collected our caravan, Richard went through everything with us to ensure we were happy and confident in using all the appliances on the caravan. The service we received from Kimberley Caravans was second to none. Both Darrell and Richard were extremely helpful and I would 100% recommend Kimberley Caravans to anyone.
Great helpful staff
Excellent helpful staff but issues with…
Excellent helpful staff but issues with the handover with couple of things not working in the caravan but were put right before delivery, also ordered a size 16 awning and got a 17 which was far too big so the issue of taking back to Kimberley when the correct one arrived, on whole nice people and nice little site
I liked the sales I would give them 5…
I liked the sales I would give them 5 stars. Very helpful, polite and engaging. They also worked as a team.
The service people who prepared the caravan were not very good. Jobs not picked up and work not finished or perhaps checked. The caravan rubber feet fell off on the motorway and the Alko hitch popped up. Water tank had not been cleaned ( sales sorted it out )
As good as anticipated.
I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done , faults attended to under warranty and all with very friendly , helpful service from everyone. Special shout out to those in Customer Support , who have answered any questions and issues with a smile. Ashley , Gracie et al many thanks.

Reply from Kimberley - The Caravan & Motorhome People - Nottingham
we felt with Richard at Kimberley
we felt with Richard at Kimberley, he was not pushy salesman. Very honest and friendly.
We brought a Swift Challenger caravan, it is beautiful.
Everyone at Kimberley Caravans were very professional.
Would use them again and again.

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Courteous
Courteous, flexible well informed service. Felt well prepared for dealing with new cravan after very helpful handover.

Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Highly recommend!
Matt Wilkinson came straight out to greet us, we got the 5 star treatment from start to finish, found us the perfect caravan. Would highly recommend.

Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Service was second to none,Great staff …
Service was second to none,Great staff very friendly, helpful and professional would use them again and recommend them to others

Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Used caravan purchase
We were made to feel welcome by Darrell from the minute we got to look at the caravans we were going to look at right through to driving away on the day we picked up the caravan.At no time did we feel under pressure and everything was explained clearly.We wouldn't hesitate to recommend Kimberley to others looking to change vans.

Reply from Kimberley - The Caravan & Motorhome People - Nottingham
A great experience yet again
A great experience yet again, our second van purchased from Kimberley, always a pleasure to do business with, very friendly staff, great handover, definitely deal with again.

Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Open and honest people very…
Open and honest people very knowledgeable about their business

Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Go to Kimberley Caravans for your Coachman.
This company have been an absolute pleasure to deal with. We traded our old van for a nearly new one and the whole process was fair and straightforward. Top marks go to Matt in sales; they say people buy people and we bought Matt. He was polite, a great communicator and an excellent all round salesperson with great product knowledge. Thank you!

Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Only went in for a fridge door....
Only went in for a fridge door, ended up with a new caravan.
Helpful, friendly staff.

Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Excellent service in all respects by…
Excellent service in all respects by friendly staff

Reply from Kimberley - The Caravan & Motorhome People - Nottingham
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