Wrong product
Ordered one product - received a different product. Stay away and shop somewhere else!!!
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Ordered one product - received a different product. Stay away and shop somewhere else!!!
Warning to anyone ordering online. The customer service number does not get through to the company but to a call centre that forwards the message. Response time is 24-48 hours so if you have a problem or query it won’t be resolved promptly. Call centre unable to answer questions about order. Very poor start at trying to resolve an issue
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