Kiierr Hair Growth Reviews 

361
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the laser caps are comfortable, simple to incorporate into daily routines, and built with solid, high-quality materials. Consumers also deeply appreciate the responsive and helpful support team, noting that questions and technical issues are addressed quickly. However, some reviewers were not happy with the product sizing, mentioning that the caps fit poorly, look awkward, or felt smaller than expected. A few other people also felt that customer service completely lacked proper communication when dealing with delayed shipments, returns, or unanswered support messages.

What people talk about most

Product

Consumers find product to be positive, highlighting the comfortable fit, high-quality build structure, and... See more

User experience

People report positive experiences with user experience, highlighting that the process is remarkably easy and... See more

Quality

Customers consistently note positive experiences with quality, praising the solid build structure and... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting rapid replies and helpful... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting rapid replies and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve struggled with female pattern balding my entire life and, honestly, I had almost given up hope. I decided to invest in the Kiierr Laser Cap and have been using it alongside topical minoxidil. For... See more

Rated 5 out of 5 stars

I am a physician and have 2 caps at my office and my daughter also uses one- I discovered the new dual cap and ordered it. Due to my own address typo error it went missing. I have never had such exce... See more

Rated 5 out of 5 stars

Kiierre's customer service is outstanding , exceeds most companies I have ever dealt with. in addition their products are high quality, and dependable. I have a laser cap that has helped me treme... See more

Rated 5 out of 5 stars

I just received my Kiierr 272 laser cap and my experience with the company has been great so far. Ordering was easy, shipping was prompt, and the packaging felt premium and well thought out. The c... See more


Company details

Written by the company

Kiierr Laser Hair Growth Cap is the worlds finest hair growth product. Our FDA cleared laser caps are 100% safe and effective to regenerate hair follicles.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

361 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(361)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Things Are Looking Up, I Hope

At what has been a stressful time for me, a female, with sudden hair loss, I found Kiierr's website to be very informative, helpful and hopeful for my situation. Ordering was easy, delivery came promptly, and the instructions were easy to follow. I also appreciate their Growth Guarantee policy and the fact that they helped me to easily obtain a Medical Necessity letter so I could pay for their product using my health savings account.

10 November 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for your feedback! We are happy to hear that you have had a positive experience. If we can be of any future assistance, please do not hesitate to contact us.

Rated 5 out of 5 stars

So far so good

So far so good! I like it and I am excited to track my progress.

9 November 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for your feedback! We are happy to hear that you are enjoying the product. If we can be of any future assistance, please do not hesitate to contact us.

Rated 5 out of 5 stars

While customer service is entirely…

While customer service is entirely online, the team responds quickly and efficiently, making the experience seamless.

5 November 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it. It is our goal to provide a positive experience for all customers.

Rated 4 out of 5 stars

Delivery and customer service are…

Delivery and customer service are great! The cap is sturdy, using the 302 MD Ultra Flex, and after four months of usage I might be seeing results. It’s hard to tell thus far. I have used it daily and not missed a day, and will continue doing so, because from experience bodily change might take time, even if it’s hard to discern clear results at this moment in time.

7 November 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 4 out of 5 stars

I had a great experience with kiierr

I had a great experience with kiierr. I had great results with the laser cap, and I liked that it came with the red and blue laser brush. I also liked the shampoo that was given to me as well. The carrying case made it very easy to be able to use it consistently, even though I was traveling. The only downside is how many times that my order was delayed because of how many orders there were.

6 November 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 5 out of 5 stars

Just arrived

I just started using the product, which arrived faster than expected. I'm hopeful that the product will start producing results within the next few months.

30 October 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 5 out of 5 stars

Super comfortable and hassle free

The laser cap is super comfortable and easy to operate. It automatically turns off after 6 minutes, making the whole experience hassle free. It will warm your scalp a little, which I found very pleasant. Highly recommend this product if you are in the market for laser treatment.

30 October 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 3 out of 5 stars

No email receipt received with order…

No email receipt received when I ordered. No tracking number provided for purchase. Package upon arrival required a signature, but I was not aware of that or available when item arrived. A note was left on door for final attempt delivery; I had to contact deliver and arrange to pick up at alternative locations.

27 October 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Hi James,

Thank you for reaching out and I’m sorry for the confusion. An order confirmation and tracking email were both sent automatically after your purchase, but it’s possible they may have landed in your spam or junk folder.

We do require a signature for delivery to ensure your device arrives safely, though I understand that can be inconvenient if you weren’t aware. I’m glad to hear you were able to arrange pickup and receive your package.

Rated 5 out of 5 stars

Quick & Clear response

Appreciate the Quick and clear response to all my questions.

28 October 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 5 out of 5 stars

Restsoring a full head of hair. i was concered with possible hair loss…

i was concered with possible hair loss since my father was half bald in his mid 20's. 4 years ago I noticed some thinning in the back of my head. I purchsed your product and used it per instructions for a few years. My barber and say a thickening of my entire head and the small thin spot was filled in. I have a full head of hair ever since and am a believer in the product.

15 October 2024
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 5 out of 5 stars

I’ve been using this laser hat for the…

I’ve been using this laser hat for the last 5 years religiously to help regrow my hair and I’m super happy with the results. This device stimulates hair follicles to grow and when used in combination with minoxidil it gives fantastic results. I’ll be using a laser hat for the rest of my life! Thanks Kiierr!

15 January 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 5 out of 5 stars

After three weeks of researching the…

After three weeks of researching the science and customer reviews I choose Kiierr.
When I ordered online I made a pricy mistake and the company more than corrected it for me.
I am truly grateful and will have warm heartfelt feelings each time I wear my Kiierr laser cap.

13 October 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 5 out of 5 stars

Finally getting my hair back!!!!

These days it seems like the most products are poorly made using cheap materials, They don't look or function as advertised. Customer service by phone is usually someone reading responses from a script. Email often does not provide very helpful answers that address the question. I was reluctant to purchase Keiirr Hair Growth Laser cap based on past experiences. The product sounded too good to be true. But I read a lot about laser therapy for hair growth and, although skeptical, I decided to try it because I was desperate to find a solution to my hair loss I am 64 and experienced nearly 4 years of non-stop chronic stress. My hair had fallen out to the extent of clogging the drain, filling my hair brush, and was all over my clothes. The part continued to widen and started to see my scalp. Once the stressors were finally eliminated I thought my hair would grow back. After two years it still hadn't. I spent a lot of money trying every supplement and product I could find. Nothing worked.

Then I discovered Keiirr. The results from using their laser cap was amazing. I started seeing baby hair and my part is beginning to fill in. This product is well made and lives up to what the company says. I used it every day and not had a single problem with it. The cap so easy and convenient to use that I never miss a day. I can run errands while wearing it. Plus Kiierr customer service is terrific. They are responsive and truly care about providing a great customer experience. I tried to think of some constructive criticism but I've come up empty handed. I'm just excited to look at my hair (instead of avoiding it) and see how its grown. I'm even more excited to finally get my hair back. SO glad I tried Kiierr. I had given up. With Kiierr, you don't have to give up. It really does work! THANK YOU X 100 KEIIRR!!!

10 October 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 5 out of 5 stars

Great Cap

Easy to use, simple instructions, will see results on April!

10 October 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 5 out of 5 stars

I've used Kiierr products for years…

I've used Kiierr products for years now! I love the vitamins, shampoo and conditioner and the laser caps! I have actually purchased 4! I have chronic hair loss, which means I'll practically go bald in different areas up on top and then it grows back.. over and over again. I was diagnosed with Talogen Effluvium in 2020 thanks to COVID. My hair was thick and curly and had been below the shoulders and in just 3-4 months it was up to my ears, with bald spots all through my scalp. Thats when I bought my first cap. Slowly but surely it grew back! It's just above my shoulders but thick again. I bought a cap to leave at my daughter's house, who lives in another state, and have upgraded twice during their awesome sales events! Their customer service is the best! FAST response, FAST shipping and GREAT products!

8 October 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 5 out of 5 stars

Received as a birthday gift

Received as a birthday gift, started using May 30th, 2025 havent missed a day yet. Use cap for 6 minutes followed by brush of 10 minutes. Very easy to use only 16 minutes a day, definitely making a difference.

7 October 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 5 out of 5 stars

272 Dual Wave - Well made with accessories

Just received my 272 dual wave unit. Shipping was fast and it came very well packaged. This unit comes with the rigid storage case as well as a battery and charger. The laser LED units are contained within a separate shell that gets inserted into the cap. This allows for washing of the cap if necessary and also makes the unit more durable. I'm looking forward to giving this an honest try, especially since it's only 6 min a day. It came with a 7 month hair grow guarantee, so it's really low risk. You have to submit a before photo when registering your unit to qualify. If I can get even modest improvement, it will be well worth the money spent.

7 October 2025
Unprompted review
Kiierr Hair Growth logo

Reply from Kiierr Hair Growth

Thank you for that feedback, we appreciate it!

Rated 5 out of 5 stars

The 7 month growth guarantee really…

The 7 month growth guarantee really made me feel confident in trying this cap out. Knowing that if it didn’t work I could just return it. But the results were actually amazing. My hairline is back to what it was before and I could not be happier. This came from 5 months of consistent usage every other day.

7 October 2025
Unprompted review

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