Customer Care response time and assistance was great!! I was scammed by another link and not sure if you are aware that this is happening. Thank you for your swift assistance in getting this sorte... See more
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Was wrongfully charged for a membership and then it was “renewed” within 2 days despite my request to cancel. So that’s two unsolicited charges. Customer services (Eric from escalation team) has been... See more
Excellent customer service. I have had immediate attention since my first request. I am just waiting for confirmation of my cancellation. I would appreciate it if you could confirm, as I can’t affor... See more
My query was dealt with promptly so I am happy that the misunderstanding has been resolved with the offer of a refund Thank you Eugene
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Excellent customer service.
Excellent customer service.
I have had immediate attention since my first request. I am just waiting for confirmation of my cancellation. I would appreciate it if you could confirm, as I can’t afford to hold the subscription.
Your understanding is important. Thank you.
Query on payment made in error
My query was dealt with promptly so I am happy that the misunderstanding has been resolved with the offer of a refund
Thank you Eugene
Customer Care response
Customer Care response time and assistance was great!!
I was scammed by another link and not sure if you are aware that this is happening.
Thank you for your swift assistance in getting this sorted.
It is a good website to find children's…
It is a good website to find children's clothes, which have a wide variety.
Undesired membership charges
Was wrongfully charged for a membership and then it was “renewed” within 2 days despite my request to cancel. So that’s two unsolicited charges. Customer services (Eric from escalation team) has been very empathetic and forthcoming with offer to provide solution, maybe if I was promptly reimbursed instead of asked to write this review first, I’d give a full star one for quick response and service.
Am upgrading review to 4 stars, since Eric has been very helpful staying on top of my issue.
Emily’s service is outstanding
Helpful support with Emily Emily offered to help.
Refund for purchase
Maya, Joie, Kwakz and Lordvy assisted me with getting my refund for a confirmed order that didn't go through even though my money was deducted.
Review about Joie.
Hi, my experience with your worker Joie was amazing. She was very kind towards me. She helped me a lot in my request to give me a refund about the subscription because it was made on accident by my little brother...
Also i would like to mention that you should give Joie a raise for the amazing professional skills and the kindness this person has.
I have talked to a few of your workers but Joie was the best behaved and i love that.
I am even considering to buy from you store in the future.
Thanks a lot to that sweet soul, Joie !!
Big Thanks to Bob for taking care of my…
Big Thanks to Bob for taking care of my is7
ssue resolved,” “Good service,
Declan was helpful
Thank you for your cooperation and the…
Thank you for your cooperation and the speed of your team's response to my case
Thanks for your kind assistance Emily.
Thanks for your kind assistance Emily.
I cancelled my subscription and bob…
I cancelled my subscription and bob assisted me as I was under the impression I have bought takkies. And never subscribed. Thanks bob
Options made available
Options were clearly shown so customers can choose what they want to purchase. They could improve this interface by indicating which options are out of stock so the customer doesn't go through the purchase process only to have the purchase cancelled because the option is out of stock.
Communication with clients is perfect 👌…
Communication with clients is perfect 👌 keep it up
Excellent service promot and…
Excellent service promot and professional
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