KIAURA Eyewear Reviews 

Sent back glasses for an exchange… almost a month goes by. After I was told that MY ORDER WAS PROCESSED SUCCESSFULLY… I waited. Went on vacation, came home, NOTHING. I send them an email, and they tell me the order WAS NOT PROCESSED. Funny. The confirmation email suggested otherwise.
So, now I will leave for another trip with no glasses.

What if I never emailed them inquiring about my order that has just disappeared into the ether?!?

They thank me for my patience and understanding? Neither of which I have for this nonsense. How about give me my money back? Offer me something? Nope they tell this won’t happen again… AGAIN?!? Lol. You try and support the “little guys” and you get screwed. Then after you get screwed, they thank you. Just buy Persol, Oakley, etc and AVOID this nightmare.

I love my Lautners! I have a black XL pair and an original whiskey color. The style is refined, lens quality is very nice and resists scratching effectively. I work in construction and frequently go in and out the build so am taking the shades on/off repeatedly each day, which means I frequently drop them or they'll fall out my sweatshirt pocket while I'm on a ladder leaning over etc. and they hold up great. Frame material and weight is solid yet flexible as needed, honestly Kiaura just nails the product. The CR39 lenses are excellent. I've also communicated with their team who were insanely fast at responding and delivering my order etc. Going to buy more as gifts!

Brilliant Sunglasses
Brilliant sunglasses at a great price point. They're very robust (I work outdoors) and look great and fit really well. I've got 2 pairs already and am very happy with them both. Customer service has been very prompt and certainly 5 star!!!

Kiaura sunnies are the coolest, classic, original look in the sunnies business. I always get compliments and continue to tell people how cool these look.

Kiaura is amazing! I broke my sunglasses and they replaced them for free :)

This was a new brand for me, but I love the sunglasses and order 2 BOGO. I contacted customer service about a question I had and they were so on top of it. Answered my questions right away and responded quickly. Highly recommend.

I placed an order with the wrong item. I emailed the sales team to see if they could fix it for me, and within minutes my order had been changed and updated. I have neverseen or worn the glasses, but am super excited to rock them in person upon their arrival!

When I received my first pair I wasn’t crazy about the size (XL) and asked to return them. Not only was the team kind in granting that but when I changed my mind to swap them out, it was no problem ! They sent me a replacement in a different size and I love them. The customer service I experienced is what leading quality looks like! Will continue to buy from this brand :)

The Kaufmann pair I received were perfect. They fit great, look great, and truly they are the most “commented on” or complimented sunglasses I’ve had. I also received excellent customer support when one pair didn’t sit/fit right. This company seems to operate how you genuinely hope a company will. Thank you Kiaura!

Just consistent on their product, responsive support team. I own five pairs of these now - I have photophobia so I wear sunglasses all the time and their whiskey flavor can be worn indoors in bright settings (I wish you had pink lenses!)

Amazing customer service and products!

Best customer service I have ever dealt with. Quick responses and very understanding. If you have an issue with a product or order these guys will take care of it. Glad to be a customer.

First off, love these sunglasses. I am a carpenter and wear these everyday at work and they’ve held up better than most. Lenses are very scratch resistant! Customer service has been awesome too. Needed to do an exchange and Gina helped me through every step of the way! Will definitely be buying again!

I noticed this brand on Instagram. Like the styles a lot . Ordered a Lautner in original size and received another pair as part of a buy one get one free. I wanted to exchange the additional pair for a
Lautner in XL. The team couldn’t have been more responsive and nice about the exchange!! Great styles, dynamite customer service!! What more could you want!!!!!???? Highly recommend 👍👍👍👍

After receiving my sunglasses, I realized that I needed the larger size. Customer service was incredibly responsive, they provided very easy to follow steps to get my replacement pair, and verified all necessary information to ensure there were not hiccups. The glasses are great too!!

Response time from customer service was super fast and helpful

Amazing customer service prompt response even on 4th of July weekend!

The sunglasses are awesome and customer service is excellent!

Awesome product, awesome Customer Service!