KGORGE Curtains Reviews 442

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The curtains are robust & can take alot ob abuse from wind & doesn't allow rain to seep thru. The turnaround time is approximately 3 years because the hot Alabama sun hear breaks down the fabric & eve... See more

Company replied

Rated 5 out of 5 stars

We received exactly what we ordered. We were happy with what we got. It was easy to order our exact measurements. The company came through as promised delivery came on the date. It was told everything... See more

Company replied

Rated 5 out of 5 stars

These outdoor curtains are absolutely beautiful. They hang well and were easy to install. Someday in the distant future when they have been too sun beaten to hold up any longer, I’ll be ordering from... See more

Company replied

Rated 1 out of 5 stars

Poor quality product. When I inquired they agreed to ship replacements, but only if I remove my bad review. This is why they maintain a relatively positive online reputation when they are little more... See more

Company replied

Company details

  1. Curtain Store

Written by the company

Kgorge is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: Kgorge curtains are designed by designers from Europe and USA. The original fabric processing, dyeing and production of Kgorge products are all completed systematically in our own factory, and all Kgorge products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.


Contact info

4.1

Great

TrustScore 4 out of 5

442 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Superb quality!

Purchased these on the 12th and received them on the 22nd. I was pleasantly surprised that these arrived with minimal wrinkles. The curtains are lush feeling and will completely block out any light. I would definitely order from this site again!

12 October 2022
Unprompted review
Rated 4 out of 5 stars

I would have honestly given 5 ☆

I would have honestly given 5 ☆ , the reason I did not Is because of shipping. I had no Idea this was coming from CHINA! It is a US based company , i paid extra $ money to expedite my purchase to have it what i thought would be 3- 5 days delivery! Nope, that didn't happen it took over 2.5 weeks! ?? They really need to clarify where the product is being SHIPPED from when ordering! Other than that major dissatisfaction, the product is great. . . Maybe they can refund my $$ in " Express Shipping "

1 November 2022
Rated 2 out of 5 stars

Decent product but lacking timely delivery and customer service

The product itself was as advertised but the shipping and correspondence was tough to track and form lines of communication. My two items were delivered over a week apart from each other but after receiving the first shipment my order appeared fulfilled with no indication the other half was coming. After reaching out to the company I was able to get them to resend the second package but they gave no tracking information and discontinued communication despite follow on questions. Overall not the best customer service but the product was as advertised.

9 November 2022
KGORGE Curtains logo

Reply from KGORGE Curtains

Dear customer,

Thanks for your order and we are sorry for the inconvenience.
Your feedback let us know that customer service problems still need to continuously improve efficiency.
Please allow me to express my sincerest apologies on behalf of my team.
1. We checked that your order has been delivered now. Have you received it now?
2. We have emailed you many times, but have never heard back.Could you please check your mailbox?
Looking forward to your quick reply.

Best regards,
Kgorge.com

Rated 4 out of 5 stars

Good quality curtains

Good quality curtains. Everything that I expected to receive. Great color. Shipping took a little while longer than I'd hoped, but once I received them ......all is good!! Thank you!!

10 November 2022
Unprompted review
Rated 5 out of 5 stars

I had no issues/ I ordered 16 drapery…

I had no issues/ I ordered 16 drapery panels and They did come in in different boxes for a total of four boxes but the fabric is very very nice, it is for outside use as well as inside. There was not much of a delay at all and since these come from China I expected it to be more. I am very satisfied.

24 October 2022
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good! This product seems to be of good quality. I do recommend purchasing a hardware kit, in addition to the included rope. Definitely make sure you follow the guidelines for size. My patio is 10x10 so that's the size I initially ordered, but then realized I needed to leave room on each end to tighten it. I reordered an 8x8. I'm still playing around with the tension while it stretches out, but that seems to be the right size. This is definitely work the price and works better than umbrellas that are either too expensive or fall over, plus it's really easy to take down if needed. Really glad I purchased!

11 November 2022
Unprompted review
Rated 5 out of 5 stars

Good curtains

I have a large covered but open patio/lanai with a southern exposure so all day the sun streams in and being in southwest Florida it gets very hot. A couple of weeks ago I decided about putting up curtains to filter some of the heat. GREAT DECISION. As soon as they were hung there was a significant reduction in the heat. I highly recommend these kgorge indoor outdoor curtains. The not only make a HUGE difference in heat reduction but being able to enjoy the patio/lanai so much nicer. Open or closed the made an enormous improvement in esthetics as well.

11 November 2022
Unprompted review
Rated 5 out of 5 stars

A great waterproof shade

A great waterproof shade. We keep our prized, low mileage, 2006 Mazda Miata convertible protected without having to deal with a car cover. It works great.

8 November 2022
Unprompted review
Rated 5 out of 5 stars

Hang well and look great

We purchased your curtains for our screened-in porch to cover up our storage space. The curtains need to weather our moist and damp winters and our summer humidity in South Carolina. They are of very good quality, hang well and look great.

8 November 2022
Unprompted review
Rated 1 out of 5 stars

ABSOLUTELY HORRIBLE!!!

ABSOLUTELY HORRIBLE!!!! Scammers!!!! I ordered glitter blackout curtains and received regular plain curtains and contacted them SEVERAL times they said they would send new ones and I never got them!! Wasted over 100$!!!!!!!!!

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Outdoor curtains

Order arrived quickly. My only concern was opening pkg carefully because it was wrapped tightly with packing tape. Curtains were exactly what I wanted. Happy so far.

4 October 2022
Rated 1 out of 5 stars

Frustrated

Frustrated! Can’t return product. I was told in a very rude email that the product must be shipped back to China and I should probably keep it because it would cost me less just to keep the product, that I could not use anymore, rather than the expense, some time to send back to China.

31 July 2022
Unprompted review
KGORGE Curtains logo

Reply from KGORGE Curtains

Dear customer,

Thanks for your order and we are sorry for the inconvenience.
Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team.
We have verified your order information and sent our solution to your email. Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.

Best regards,
Kgorge.com

Rated 5 out of 5 stars

Good quality curtains

Good quality curtains, rod and tie backs. Held up well to 60 mph winds, and color and texture are as pictured

These items ship separately from china, so it took more than a month foe each package to arrive.

I had quick response to my inquiries, but if you ae not sure of color, size etc, be mindful that you will be returning them to China at your expense.

17 October 2022
Unprompted review
Rated 5 out of 5 stars

My first sunshade was faulty and they…

My first sunshade was faulty and they happily returned me a brand new one with no need to send in the old one. Kgorge has to proven to be reliable and trustworthy, and I will continue shopping! :) thank you for everything.

15 October 2022
Unprompted review

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