The safe feels solid and the illuminated lights make it more user friendly, essential as this is for medical emergencies. The instructions for setting the code and for placing it on the wall were s... See more
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Review summary
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Key safe dispatched quickly and arrived well packaged, with clear instructions for mounting, setting up and use. Took very little time to install and is working without issue. Seems sturdy enough to... See more
Company replied
Delivery was very rapid. Product heavy and sturdy, Screws were impressively long and splines cut directly into the brickwork - so no rawl plugs which can sometimes slip when pressure is applied! Fitti... See more
Company replied
Website was easy to navigate and explained the differences between each model of key safe clearly. Delivery was prompt and physical installation was straightforward. It did take me 2 reads of the "h... See more
Company details
Written by the company
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police-preferred key safes to the UK market. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Written by the company
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Contact info
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, United Kingdom
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The lock arrived really quickly
The lock arrived really quickly, the instructions were very easy to follow and there were videos as well if needed. It looks much better than the old one that I had in place and of course it’s much safer than the old one. I should’ve done this from the very beginning, but I now know that my house is secure as I’m my keys because of this amazing box.
17 April 2026
Great product great service great company!
As usual, excellent service from the Keysafe company. The Keysafe I ordered arrived beautifully packaged the next day. it is the fourth one I’ve had and I am confident it will perform outstandingly as the other three have done.
16 April 2026
Keysafe as described but code setting not easy
Product as described. Installing was ok. The template is in paper form and needs to be cut out of the instructions. But getting the code sorted was quite difficult, even with instructions ,and took a while, hence 4 stars. Would advise anyone not DIY savvy to consider getting it installed professionally. Delivery of item was prompt.
14 April 2026
Delivered as stated
Delivered as stated. I paid extra to have it installed on outside wall and the guy came 3 days after delivery. Explained how to use it. So a well done to everyone.
23 March 2026
Prompt order and delivery service
Prompt order and delivery service
Thought product would store the fob and key easily but with the ring the key was too long and we have to ring fob and key together. Very pleased to get away from combination. This is third key safe I have fitted in three years. Key press is not as precise as I would like especially as this is for carer access. Love the turn key open brilliant. Hope it is resilient time will tell. Excellent service in ordering despatch and delivery brilliant thanks
15 April 2026
Good service; police approved key safe
I was directed to The Key Safe Company when searching for a police-recommended secure key safe. The online details were clear and detailed. I ordered and the key safe was delivered promptly. It comes with masonry fixings and clear instructions on setting the code and fixing. Great!
15 April 2026
The product is great
The product is great - strong and easy to use.
I paid extra for the fitting service but it took about 3 weeks for this to be completed so it was a good job that I wasn’t in a hurry!
20 March 2026
Helpful information prior to purchase
Helpful call, prior to purchase, with someone knowledgeable about the product that I was considering, which contributed to my decisionmaking.
We haven’t yet installed the safe though. So I can’t yet comment on how it functions in situ.
14 April 2026
An Easy purchase.
14 April 2026
Unprompted review
Good customer service
Contacted me and provided a solid product to replace out of stock item. Excellent company with excellent customer service
13 April 2026
The key safe seems to work well
The key safe seems to work well. But it has only been used for a few days.
My complaint is - i paid for next day delivery, which should have been Thursday. The parcel arrived Saturday...
9 April 2026
Great item prompt dispach
Great item prompt dispach , sham dhl truck broke down adding 24 hrs ,thats just life
19 March 2026
Website was easy to navigate and informative
Website was easy to navigate and explained the differences between each model of key safe clearly.
Delivery was prompt and physical installation was straightforward.
It did take me 2 reads of the "how to set your combination" to fully understand what was required but apart from that everything was a breeze.
9 April 2026
Excellent customer service!
I purchased a Supra key safe from the Key Safe Company.
I'm very happy with the key safe, but unfortunately one of the screws broke during installation.
A quick email to the Key Safe Company later, and a new pack of screws is on its way to me free of charge.
That is excellent customer service by the Key Safe Company.
I'm a happy customer.
14 April 2026
Unprompted review
Expensive but absolutely worth it!
Tamo Ark Key Safe purchased by me and now in daily use. No doubt the best key safe on the market and you do get what you pay for. I contacted "customer service" with a couple of comments and the response was helpful and immediate.
Highly recommended.
14 April 2026
Unprompted review
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