Key Equity Release Reviews 

When I first enquired about equity release the first person I spoke to was a gentleman called Joseph Withers who was excellent at answering all of my questions and concerns, I can genuinely and honestly say that I never once felt any pressure to go ahead, the decision to go ahead was left with me and only when I was fully confident and satisfied should I do so. Thankyou Joseph for all the info you supplied, all the questions and concerns that you addressed and the calm and professional manner with which it all progressed when you were happy that I wanted to go ahead . Can’t thank everyone else involved enough. Glad I did it! The future looks a lot less worrisome. I would definitely recommend talking to Key equity first before making a big decision like this!!

This company and its representative Neil Bell were outstanding.Neil walked us through the process and made everything simple and easy to understand.
Thank you Neil

Matthew Bowman was highly supportive throughout the equity release process. He offered a professional and informative explanation of the process and options available.
Highly recommend this company and advisor.

We wanted to update our wills and were also interested in the storage option offered by the company. Their representative. Simon Clow, explained all the details to us in layman's terms, and always contacted us as and when arranged. We found the whole process very straight forward, thanks to his help and patience answering any queries we had. Would not hesitate to recommend Simon or his organisation.

Steve Francis was just amazing, we can't thank him enough he was always at the end of the phone when we needed him. He explained every thing to us, he went through things step by step so we could under stand the whole process. Thanks Steve.

Neil Bell , your representative who was our contact walked us through the process of us deciding whether or which type of product would suit our situation and requirements best.
We cannot thank him enough.
His “Bedside Manner” on our numerous appointments catered so well for the diverse knowledge of my wife and myself.
He ensured our full understanding of the products available and their consequences.
Any future clients can be assured of him catering for them as unique individuals.

Neil Bell, Equity Adviser, was very helpful to us. Explained the procedure clearly and patiently and we appreciated all his help.

Alexander Campbell was our advisor and did a very good job, making the whole experience pleasant and problem free. Would recommend Key without hesitation.

Absolutely delighted with the professional, compassionate, expertise and understanding from Mr Neil Clarke, thank you for all of your valued and continuing support

What we found with the company, especially Joseph Withers, were very helpful, understanding, and explained all the stages extremely well . It was extremely quick and easy process, and I would definitely recommend Joseph Withers as an advisor,

We have been advised by Tom Walsley and he has been very professional throughout the process. He has also been very supportive throughout with his help. His guidance and advice have been invaluable. Tom and his Company have provided excellent customer service.

I felt communication was excellent. I was able to talk to my consultant, or the supporting team.
It was a seamless 'event'.
The team were also very knowledgeable and polite.

We dealt with Martin Hoare who was a pleasure to deal with, he explained everything and nothing was too much trouble. He kept us informed, every step of the way, making our experience easy, thank you Martin.

Jonathan Swift provided very professional advice and service.
We had two advisers visit us, but Jonathan Swift was far superior.
Provided alternative quotes quickly and always returned telephone calls promptly, all round excellent.

A fantastic service from Mr Josh Withers we can fully recomend Key Equity release absolutly brillant 5 star service Mr & Mrs Cupit

I have recently completed on a life mortgage, sourced by Key Equity Release. My contact at Key was Andrew Warby, who from the outset made me feel at ease with the process. This was a big decision for me and Andrew could not have done more to help me decide on the product I finally chose. He talked me through the process, then gave me a detailed breakdown of all my options. Andrew never hurried the process, or pushed me in one direction or another. He made sure I understood at every step and never once pressurised me into making a decision.
Once my decision was made Andrew kept me upto date with progress until everything was finalised.
I would recommend Key but it was Andrew Warby that made me comfortable throughout a very big decision for me.

Andrea Love laid all options out so that we understood every aspect ,no pressure sales, just good advice,thanks Anrea

Tom Walmsley explained the process exceptionally well and was very patient and helpful.

Joseph Nield
This gentleman was very understanding, although sometimes I got the feeling that he found my attempts at humour was not always fitting for the serious nature of updating the family wills. But he put up with me with good grace and looking back I feel I may owe him an apology for not being more down to earth about it, so in public Joe I apologise, but it’s in my nature 😀.

Having said that Joe is a good example of someone who interacts well with his customers and knows how to put them at their ease and is, obviously, very knowledgeable about his work. He instinctively knew when to explain, in plain English, when the legalise became unintelligible to me or my wife.

We found him very likeable and professional, with no airs and graces one may expect with someone of his profession and standing. Someone whom my wife and I would enjoy speaking with again. All in all, Joe is a credit to his profession, company and above all himself.

Key adviser was very knowledgeable with any query I had. Fast response also