Ketto Reviews 89

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I am not sure what has happened to Ketto over the years, but my experience as a donor has become increasingly discouraging. The frequent phone calls from numbers displayed as U.S. or unknown caller... See more

Rated 5 out of 5 stars

Ketto was a true lifeline when my uncle suffered a sudden brain stroke. In such a critical and stressful time, the support we received from Hemant, Prabhjot, and Sahil was incredible—they were availa... See more

Rated 1 out of 5 stars

I donated two or three times after seeing their ads on social media. Today, I received a call asking me to donate money for a child's surgery. The call center representative said that I should donat... See more

Rated 1 out of 5 stars

I donated to Equal All,the person who i donated for told me that they have never received anything from the donation even after the donation period has long expired.When i emailed their team,suspiciou... See more

Company details

  1. Non-Governmental Organization

Written by the company

Ketto is an Online Crowdfunding Platform and Website in India for fundraising of Medical, Animal, Sports, Education causes. It offers 0% Platform fees for starting a Fundraisers and helps users to get maximum of their raised funds.


Contact info

1.8

Poor

TrustScore 2 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thanks Ketto Great Work You are Doing

It was really very touching for me to write about Ketto, as my brother got my 2nd life due to them. I would like to thank every people of Ketto who are day and night working for needy people and helping them in every possible way to get proper medical treatments and attention.
Thank you very much and keep doing great work.

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Best website to raise funds

I used Ketto to raise money for a medical procedure and was amazed at the outpouring of support from friends, family, and even strangers. The platform was easy to use, and I appreciated the ability to share updates and thank donors directly through the website.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

One of the best things that Ketto has…

One of the best things that Ketto has invented in past years is about animal crowdfunding which has the sense of community it creates. People who may never have met otherwise can come together and bond over their shared love and concern for animals. It's heartwarming to see the outpouring of support from strangers all over the world who are willing to donate to a cause they believe in.

27 April 2023
Unprompted review
Rated 5 out of 5 stars

I used a Ketto online fundraising…

I used a Ketto online fundraising platform to raise money for a charity event and it was incredibly easy to set up and manage. We reached our fundraising goal in no time and exceeded it thanks to the platform's easy sharing tools that made it simple for our supporters to spread the word.

1 May 2023
Unprompted review
Rated 5 out of 5 stars

*Ketto has been a game changer for me

*Ketto has been a game changer for me. It's allowed me to support causes. I believe in and make a real impact. The ability to contribute small amounts of money and see the collective impact of many people has been truly inspiring*

26 April 2023
Unprompted review
Rated 5 out of 5 stars

Ketto

I assisted a family setup a fundraiser on Ketto. The process is extremely easy, efficient, transparent, and comes with excellent customer support; support is mainly email based, but usually there is someone to take care of our questions very promptly.

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Ketto charge 0 platforms fees

Ketto charge 0 platforms fees. And its very hustle free site to donate. Great crowdfunding site.

20 April 2023
Unprompted review
Ketto logo

Reply from Ketto

Hey,

Thank you for your genuine feedback.

Regards,
Team Ketto

Rated 5 out of 5 stars

Ketto is a fantastic platform that has…

Ketto is a fantastic platform that has revolutionized the way people raise funds for social causes. they always support poors in all terms. Hustle free donations & transparent.
God Bless to all team...

6 April 2023
Unprompted review
Ketto logo

Reply from Ketto

Hello,

Thank you for your honest review. The entire team at Ketto is grateful to know we have been of some help to you.

Regards,
Team Ketto

Rated 1 out of 5 stars

Never ever share your contact details…

Never ever share your contact details in their platform...This is being exploited as ppl contact us from different organizations and the purpose fails...I made a mistake..never ever do such mistakes.

7 April 2023
Unprompted review
Ketto logo

Reply from Ketto

Hi Renjith,

This is not experience we want you to have, Request you to share your contact details with us at info@ketto.org & We will look into this.

Regards,
Team Ketto

Rated 5 out of 5 stars

Good work Keto

Ketto is a game-changer in the world of crowdfunding. They always keep creating social events, celebrate social days. I always keep donating for needy people & i feel so proud to be part of it.
Keep it up with social work..

9 March 2023
Unprompted review
Ketto logo

Reply from Ketto

Hi Samrudhi,

Thank you for sharing your ratings. We are grateful to have been of some help to you! If required, please reach us at- https://api.whatsapp.com/send?phone=919930088522

Warm Regards,
Team Ketto

Rated 4 out of 5 stars

Good Customer service

I have raised ticket for my sip donations. They resolved within 3 business days.

6 February 2023
Unprompted review
Ketto logo

Reply from Ketto

Hi Suganthi,

Apologies for the inconvenience caused. In order to re-activate your Ketto account and to cancel your monthly subscription you can write an email to info@ketto.org/help@ketto.orgto cancel your Monthly Donation (SIP). Please use Subject Line as “Cancel My SIP/Monthly Donation”
Or
You can call us on 9930088522 and our Support Executive will guide you on cancelling your Monthly Donation.
For more information kindly visit the below link:-

https://customerhappiness.ketto.org/portal/en/kb/articles/how-can-i-cancel-my-subscription

Regards,
Team Ketto

Rated 1 out of 5 stars

They put their ads everywhere…

They put their ads everywhere Instagram/ YouTube, posting pictures/ videos of people in poor situations ( not judging the people or their circumstances) but there's no warning, on your face, its a really bad way of asking people to help by guilt tripping people. I do my bit by helping people in ngos by contributing through my actions but this is absolutely disappointing.

17 January 2023
Unprompted review
Ketto logo

Reply from Ketto

Hi,

Apologies for the inconvenience. We use digital ad platforms for the reach they give.

The beneficiaries hail from disadvantaged backgrounds having no access or knowledge about such a medium and hence we help them leverage these platforms.

If you still wish to get off the ad targeting, please email us at info@ketto.org or you can also personalize the ads you see in your settings, here’s how: https://goo.gle/3JqFnIF.

Thank you,
Team Ketto

Rated 1 out of 5 stars

Ketto Calling Team needs to be trained on Manners / Telephone Etiquette

Please train your team not to speak rudely when a customer refuses to donate to a particular cause. Just because i donate for one cause, Ketto cannot coerce me to donate to another additional cause. The caller said "you can't even donate 100 rupees?". I told him that iam donating to other agencies outside ketto and hence didn't wish to donate beyond the one cause for which i've already registered with Ketto and am donating monthly. Iam not sure if this is rhe caller's fault because they may be under pressure to meet targets, but still, assuming that I will donate for all the causes of ketto is absolutely unfair and impossible.
.

1 January 2023
Unprompted review
Ketto logo

Reply from Ketto

Hi Sherly,

We apologize for the inconvenience caused. Please write us your contact number to info@ketto.org/help@ketto.org on which you are receiving calls so that we can look into this.

Regards,
Team Ketto

Rated 5 out of 5 stars

Helping Hands and Helping Hearts

Ketto is Really Helpful for People who are in need of Financial support.

6 July 2022
Unprompted review
Ketto logo

Reply from Ketto

Hi Nakul,

Thank you for sharing your review with us.

Regards,
Team Ketto

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