Great experience buying a time piece from the Kettle Club. Initially contacted them through WhatsApp and made an appointment to view the watch at their shop. Really nice people to deal with Ollie look... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
With a combined 15 years of experience in the watch industry, The Kettle Club is a market leader based in the centre of London.
Contact info
53 Liverpool Street, EC2, London, United Kingdom
- admin@kettleclub.co.uk
- kettleclub.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sometimes you bump into something or…
Sometimes you bump into something or somebody by chance, I was a bit dubious about buying a Rolex Sea Dweller online, that was until I came across Kettle Club Watches. I spoke to Lee using WhatsApp, and was soon put @ ease by his knowledge and kind manner even though we were texting. I told him what I wanted and the condition I required and hey presto we struck a deal within a couple hours. Paid up by BACCS Tuesday and received my watch Thursday by Royal Mail. I can’t thank the chaps at the shop enough, will buy again soon as I’m as happy as Larry as they say.
Great experience whilst in London.
Excellent service from start to finish. The guys in the shop were very knowledgeable and provided lots of information on the different watches available. I was going to purchase outright but they offered 0% interest payments over 12 months so it was a no brainier.
I would definitely recommend this company & be back in future 👍🏼
Online Purchase
The communication, reassurance and general customer service is brilliant specifically when purchasing online. Highly recommend!
great service
lovely people instore, absolutely amazing selection of watches at great prices, easy to find shop and offered a drink on arrival, very pleasant experience would 100% recommend
They team in store were lovely
They team in store were lovely. As a first time Rolex buyer they were very patient as well. All really positive expeirence
Excellent watch service
Good price for a full watch service
Completed in a very fair number of weeks
Result was great. My watch looks brand new.
Great service from Sam
Great service from Sam. Would recommend to anyone purchasing a watch.
Great bunch of guys look after you well…
Great bunch of guys look after you well reply promptly
Great service from Sam
Great service from Sam. Was able to source the watch I was looking for really quickly. No heavy sell. Ensured I was happy with the watch before proceeding. Would highly recommend
Simply outstanding
Simply outstanding.
I can’t recommend kettle club any more. The service is second to none. The care, attention to detail and the passion for what they do is like nothing I have come across before.
They couldn’t be more accommodating to all my questions and right from the first contact with them their communication has been fantastic. Collected 2 watches today and they are without doubt the best I have ever bought.
If you are looking for a professional and reputable watch dealer, you've found it with Kettle Club. You have a customer for life now.
Thank you.
Top tier service!!!
Unbelievable service from Sam and Olly would highly recommend, see you soon boys 👌🏾
Top guys, top selection, top service
It doesn’t matter which end of the timepiece market you’re looking at, nothing is too much trouble for these guys. Super friendly, knowledgeable and helpful.
Great selection of watches for any buyer, I’ll be back!
Second watch purchased from Kettle Club…
Second watch purchased from Kettle Club within only a few months. Again super efficient, amazing deal and incredibly quick turn around for sourcing and shipping everything in just a day. Will be sure to be back again for my third! Thanks again to Sam.
Really top guys
Really top guys ! Friendly, really knowledgeable and great selection of watches on display. Explained everything I needed to know and made the purchase of my partner’s surprise Rolex a real pleasure 👍. Definitely will go back in the future AAAA++++
An excellent premium watch specialist.
I’ve been fortunate to have bought several timepieces from Kettle Club watches. Lee is an absolute superstar, knowledgeable and offering great advice. Always a super selection and able to help source a particular timepiece that’s fully checked and validated. Box and papers is my key requirement and they never disappoint. I highly recommend them for your next timepiece for him or her!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








