While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Each Keteles electric bike features a high-performance motor and long-lasting battery, making every ride effortless and enjoyable. We offer free shipping with a delivery timeframe of 3-8 business days, so you can start riding in no time. Whether for daily commuting or weekend adventures, Keteles is your ideal choice.
easy to order new part great customer service fast delivery
Reply from Keteles Eubike
Thank you very much for your positive feedback!
We’re glad to hear that ordering replacement parts was easy and that you’re satisfied with our customer service and fast delivery.
I got my Keteles K800 in about a week. The bike is amazing—powerful motor, smooth ride, and very well built. Extremely satisfied!
Reply from Keteles Eubike
Thank you so much for your great feedback!
We’re really happy to hear that your Keteles K800 arrived quickly and that you’re enjoying the powerful motor, smooth ride, and solid build. Your satisfaction means a lot to us!
If you ever need any assistance or have questions while riding, feel free to reach out anytime. Enjoy your new K800!
I received my Keteles KF9 very quickly. The e-bike is fantastic—smooth ride, strong battery, and excellent build quality. Couldn’t be happier!
Reply from Keteles Eubike
Thank you for your wonderful feedback!
We’re delighted to hear that your Keteles KF9 arrived so quickly and that you’re loving the smooth ride, strong battery, and solid build quality. It’s great to know you’re so happy with your new e-bike!
I originally ordered the Keteles K800 PRO, but it was out of stock. The customer service recommended the XF4000 instead and even included a free gift. Very happy with the solution and the bike itself! Fast delivery and excellent ride quality.
Reply from Keteles Eubike
Thank you for your kind feedback! 😊
We’re glad our team was able to recommend the XF4000 as a great alternative and that you enjoyed the free gift. It’s wonderful to hear you’re satisfied with the fast delivery and the excellent ride quality.
If you need any help in the future, feel free to contact us anytime. Enjoy your XF4000!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
