On Dec 4
On Dec 4, 2024 at 9:10 AM I placed an online order for 10 Soap Bars of Colonial Williamsburg Orange and Clove Herbal Exfoliating. My order arrived on Dec 6, 2024. When I opened up the box I discovered all kinds of different soaps in which I didn't order. I emailed Ken Zod I received an email back from Muhammed Anzer anzer2034 @gmail.com telling me this:It is possible that the packaging party made a mistake with your order. We are very sorry about this issue. Returning and complaining takes a lot of time. Therefore, we will refund you half of your money. Do you agree?
Customer Support Team at Ken Zod Store.
I replied back to the email telling him no I want a full refund and he never responded back to me so therefore I will be filing a dispute with my bank and I'm reporting him to the Better Business Bureau along with the Federal Trade Commission.








