Kenton Events Ltd Reviews 

199
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and courteous service, highlighting the staff's helpfulness and efficiency throughout the entire process. Many people noted the team's excellent communication and accommodating nature, which made interactions pleasant and ensured events ran smoothly. Reviewers frequently commend the timely delivery and collection services, describing operations as slick and hassle-free. Furthermore, customers consistently highlight the excellent quality of the products, with many describing the furniture as beautiful, sturdy, and in immaculate condition. The overall experience is often described as brilliant, with many expressing their intent to use the services again and recommend them to others.

What people talk about most

Service

People report positive experiences with service, consistently praising the excellent communication,... See more

Staff

Consumers consistently express high satisfaction with the staff, frequently highlighting their... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting excellent communication and punctual... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent condition of the... See more

Product

Clients share positive opinions on product quality, with many reviewers highlighting the immaculate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful on the day - delivery of the tables and chairs we ordered, setup including table covers, collection late at night - professional and courteous service and we'll know who to call next tim... See more

Rated 5 out of 5 stars

They were extremely helpful , as well as efficient. They went above and beyond to ensure my event went smoothly which I appreciated . The furniture is beautiful and we received many compliments on the... See more

Rated 5 out of 5 stars

Jay at Kenton Events was so professional from start to finish. He answered emails and whats apps promptly and efficiently, even outside of office hours. They delivered on time and it was a very sli... See more

Rated 5 out of 5 stars

From start to finish, everything was outstanding. Jay proved to be an incredibly helpful supplier, always ready to assist and ensure that all our needs were met with precision and efficiency. It has b... See more


Company details

  1. Furniture Rental Service
  2. Marquee Hire Service

Written by the company

Chair hire, table hire and marquee hire for events around London. Wedding chair hire range including chiavari chairs and cross back chairs. In our folding table hire range we have tables for all events including exhibitions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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4.9

All reviews

(199)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had received an excellant service…

We had received an excellant service from Kenton Events Ltd. They had delivered and set up the Marquee on time and also kept their timings for both set up and dismantling. Set up was very professionally done and we felt that we were in 5 star venue .

we would Highly recommend to use them

21 August 2021
Rated 5 out of 5 stars

Excellent service and beautiful marquee :)

We hired a marquee for my sisters wedding events at home. The marquee was beautiful and we received lots of compliments from family and friends! The team were professional and quick to answer any queries. Thanks to Jeet and the team for their outstanding service. I will definitely use them again and have recommended them to family and friends :)

9 August 2021
Rated 5 out of 5 stars

Great service and amazing

Would like to say a big thank you to Kenton Events for the two marquees I had set up for my pre wedding and wedding day.
I have to say the service was excellent and it was such a comfortable experience. I would highly recommend Kenton Events if they are planning to get married or any other events. They put me at such ease throughout the whole process from start to finish. Thank you so much for everything and the support given to me.

Seetal

7 August 2021
Unprompted review
Rated 1 out of 5 stars

Poor communication skills and…

Poor communication skills and unreliable responses.
I sent messeges they didn't reply.
I called them but they told me to sign up to their website and add my event. I did that and still no reply. I called them several times a day for 4 days in a row and either no answer or they fob me off.
Why on earth would you want to use unreliable company like this?

15 July 2021
Unprompted review
Kenton Events Ltd logo

Reply from Kenton Events Ltd

Dear Atish,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We have an online booking system to help us process inquiries as efficiently as possible.

For the record;
You lodged your inquiry on our system at 16.21pm on 12/07/2021.
You left us feedback on TrustPilot at 10.38am on 15/07/2021.

We work very hard and take great pride in our work.

Kind regards,

Jay

Rated 5 out of 5 stars

Reception marquee

Jeet and his team were amazing. The day I enquired about a marquee for my reception at home, he listened to my requirements, did a site visit the same day, and his team put up the marquee so quickly. Such a friendly team as well.
The lighting and chairs were beautiful.
Thank you so much Jeet!

9 July 2021
Rated 5 out of 5 stars

Kenton Events Ltd!

Kenton events were really accommodating When it come to unexpected changes on my side and they helped me overcome these issues. They were polite, professional and courteous. I have no complaints and would certaiy recommend Kenton Events to friends & family!

7 July 2021
Rated 5 out of 5 stars

Jay was brilliant!

Jay was brilliant. We had to arrange a party at home at short notice due to the extension of the restrictions, and Jay kept me calm and just arranged the most beautiful marquee to the extent everyone said they were so glad our Central London venue fell through!

1 July 2021
Rated 5 out of 5 stars

All our guests at my son’s pre wedding functions were amazed….

I would just like to send you a huge thank you for the magnificent job you and your team did in setting up the marquee. The whole thing was magnificent and surpassed our expectations. The marquee was stunning and beautiful. Jay and his team who put it up and took it down were wonderful, a really nice group of team who were very polite, efficient and resourceful - nothing was too much trouble and they did an amazing job very professional. I wouldn’t hesitate to recommend Kenton Events Ltd.

28 June 2021
Rated 5 out of 5 stars

outdoor 60th birthday party

The company and Mr Jay Shah was very patient with us as we were in dilemma whether to have the event or not due to continuing news reports that the pandemic was again worsening. They still left options open to us till the last minute and put no pressure on us.
When we finally decided with all the precautions, the company came the next day and put up the marquee. The team were efficient and clean and very helpful. They were also efficient and clean in removing the marquee a couple of days after the event.
I'm not sure how many options they have on marquees but certainly I founf their service level and attitude second to none. A big thank you to KENTON EVENTS.

2 June 2021
Rated 5 out of 5 stars

Marquee - Covid Wedding Dinner

I wanted a marquee that would be big enough to fit my guests with space, for a covid wedding, as we had to eat outdoors. I hired the marquee last minute without looking in person and only via photos. The marquee hired, met all my expectations, tick boxes and more.

The service given from start to finish was very professional. From phonecalls to emails to updates at every step of my booking. There was no pressure and I could amend my details and make comments at anytime.

When the day came to setup, due to covid I could not be there, however Jeet made it so personal, by sending me photos of the blank area the marquee was going on, when it was being put up, and the final product. He did the same when dismantling it. I knew what was happening all the time.

I would use them again and again. Confident they will deliver the same services. I would recommend them and their services.

Thank you to Jeet and the team for making my daughters covid wedding dinner a success for all our guests.

20 May 2021
Rated 5 out of 5 stars

A Fantastic Events Organisation!

A Fantastic Events Organisation! 

The team represents among the highest levels of customer service I have experienced. ...

Great cutomer support from beginning to end of the process, and they go the extra mile at every stage. The service is smooth and straightforward. I will for sure return with further requests once again, in the future, to Kenton Events.

I would recommend them unreservedly!!

15 May 2021
Rated 5 out of 5 stars

We hired tables and chairs for a small…

We hired tables and chairs for a small wedding and Jay was also able to help
Us with Crockery and glasses hire. All went smoothly and correct items delivered at arranged time. We will be hiring a marquee in July for the main event too.

3 May 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant Marquee service

Brilliant marquee, the team were so fast to setup the marquee and were very helpful to adapt to any last minute requests without any hassle.

Highly recommend their services, will definitely be using them again in the future.

2 May 2021
Rated 5 out of 5 stars

Booked Kenton Events for a marquee for…

Booked Kenton Events for a marquee for a religious event. Brilliant service from the point of booking, measuring and executing it.
There were some issues with access at the front but the guys cut the fence at the back, got everything in and put the fence back as if it was never taken out. The marquee was amazing. All the guests were asking for the Kenton Events number. Would highly recommend Kenton Events

1 May 2021

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