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Kent Express Dental Supplies Reviews 457

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, making every interaction pleasant and efficient. Many highlight the exceptional customer service, noting that representatives go above and beyond to support their needs, offering alternatives and ensuring the right items are found. The ordering process is frequently described as easy and efficient, with many appreciating the prompt and reliable service, often including next-day delivery. The overall service provided is consistently rated as excellent, with consumers appreciating the consistent reliability and the supportive, approachable nature of the team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, diligence, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, speed, and... See more

Order

People report positive experiences with the ordering process, finding it easy and efficient. Customers... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am writing this review to sincerely thank Harry Barlow for being such a helpful, supportive, and professional person to work with. Over time, we’ve faced various challenges — from website issues... See more

Company replied

Rated 5 out of 5 stars

Jake is very friendly and helpful, he goes above and beyond to support our needs, he will go through alternatives at great lengths with both positives and negatives to make sure we get the right item... See more

Company replied

Rated 5 out of 5 stars

Always reliable service, Our account manager Jo is very pleasant and helpful and finds the best us the best deals she can. Delivery usually next day.

Company replied

Rated 5 out of 5 stars

Jack at Kent Express is totally amazing! He is always happy to discuss products and offers! I cannot rate Jack highly enough and look forward to placing my weekly order!! Keep up the good work Jack!!... See more

Company replied


Company details

  1. Dental Supply Store

About Kent Express Dental Supplies

Written by the company

Kent Express Dental Supplies are your one-stop shop for thousands of quality dental consumables and equipment from the world’s leading brands.

Established back in 1982, we’re one of the industry’s most accomplished and trusted suppliers and one of its biggest champions of sustainability.

From restoratives and endodontics to impression materials and infection control, our comprehensive range will help keep your practice working at max efficiency.

The unique needs of your practice have our full attention! Be prepared for a personalised and enhanced shopping experience like no other.

FREE next day delivery on every online order

Our online store makes ordering your everyday essentials as easy as pie!

Our online store makes ordering your everyday essentials as easy as pie!
Orders placed before 5pm on a weekday (excluding Bank Holidays) are despatched the same day with next working day delivery by courier.

Contact info

Promotion box for Kent Express Dental Supplies

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Grab a pack of 200 for only £5.95!

4.9

Excellent

TrustScore 5 out of 5

457 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Anthony who we order with is so polite…

Anthony who we order with is so polite and always helps me out with the order thank you.

12 September 2023
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Karen, thanks for the review! We're so pleased to hear that Anthony is doing a great job looking after your account :)

Rated 5 out of 5 stars

Good all round

Competitive prices, own brand products good, sustainable options and most importantly excellent customer service.

12 September 2023
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Great to hear! Thank you so much for taking the time to share your positive feedback :)

Rated 5 out of 5 stars

Highly recommend

Kent staff are always so helpful.
If ever I have needed to ask for a product code the staff have always been so helpful

6 September 2023
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Jackie, thank you so much for taking the time to leave us a great review!

Rated 5 out of 5 stars

Efficient Service

Set my account up quickly, called me back and Prompt delivery of item.

7 September 2023
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Thank you for the great review Yvonne!

Rated 5 out of 5 stars

Very efficient

Very efficient, order came very quickly.

7 August 2023
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Great to hear, thanks for the review!

Rated 5 out of 5 stars

Good service

Fast delivery, detailed invoice,good quality dental equipments

24 July 2023
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Reply from Kent Express Dental Supplies

Hi Nadia, thank you so much for taking the time to leave us a great review!

Rated 5 out of 5 stars

Very good

Very good. No issues

13 July 2023
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi David, thanks for the positive feedback!

Rated 4 out of 5 stars

Best account manager Arjun

Best account manager Arjun sorting my dental needs out. Big up Arjun.

28 July 2023
Unprompted review
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Reply from Kent Express Dental Supplies

Hi there, thanks for your review - great to hear Arjun is looking after you! Please don't hesitate to let us know where we can improve.

Rated 1 out of 5 stars
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi, thanks for your feedback. After investigating your order, we're sorry to hear the item you received wasn't suitable. Your Account Manager Mark has tried to contact you to offer assistance and help you find the product you're looking for.

Rated 5 out of 5 stars

Happy customer.

We have used Kent for a few years and are happy with the products and service we get, but the biggest asset is Mark Thomson who spends time finding the best prices and always goes out of his way to help us with any queries we may have. He is always happy to chat on the phone and we feel our experience is made so much better as he is so helpful.

10 July 2023
Unprompted review
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi there, thank you so much for taking the time to leave us a great review! We're so pleased Mark is doing a fantastic job looking after your account :)

Rated 5 out of 5 stars

Great prices

Great prices, very quick delivery 👏

29 June 2023
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Reply from Kent Express Dental Supplies

Hi Lucy, thanks for your positive review!

Rated 5 out of 5 stars

Great service...more than happy!

I have ordered through Mark for a while now, but have recently placed a substantial order for the opening of a new practice. Mark communicated throughout the whole process and got back to me with prices same day. Any queries where answered so quickly which helped the whole process and lightened the stress of it all - absolute super star!

3 July 2023
Unprompted review
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Reply from Kent Express Dental Supplies

Hi Cath, thank you so much for a great review! We're so pleased to hear that Mark has been delivering excellent customer service :)

Rated 5 out of 5 stars

Easy ordering

Easy ordering, good stock and super fast reliable delivery. We feel confident that we will get the inventory we need quickly.

5 June 2023
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi, thanks for your positive review :)

Rated 5 out of 5 stars

Bethany (Rep) was a great help with…

Bethany (Rep) was a great help with absolutely everything! We have been looking for a supplier that was able to provide the service and is a value for money. Since transferring to them, we have had such a lovely experience; from signing up, finances and help with buying the stocks.

30 May 2023
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Jenny, thank you so much for your review - great to hear Bethany is looking after you!

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