From the time I walked into the showroom I felt comfortable and not pressured at all. Matt was knowledgeable, kind and patient sine I am battling Stage IV cancer and am slow and weak. He showed me aro... See more
Company replied
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Review summary
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Brenda and My Michele were both so helpful without being pushy. Both are very knowledgeable and made my husband and myself feel comfortable with making such an important purchase. We thought we were g... See more
Company replied
Lisette was a pleasure to work with. She already knew who I was, thanks to a smooth hand-off from a previous salesperson, and was very easy to coordinate with. Would definitely let her sell me additio... See more
Company replied
We had Matt Horner as a salesman. He was very helpful in helping us pick out what we needed for our elderly mother’s shore home. He showed us all the options and was so pleasant as changes kept being... See more
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Company details
Information provided by various external sources
With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about. Our Services: Free In-Home Design Consultations Over 2 Acres of Selection Fast Delivery Full Service Website with Digital Customer Service Deal directly with the store owner Michael mlg@kensingtonfurniture.com or our Customer Experience Manager Michele mtortello@kensingtonfurniture.com.
Zero Risk Returns
Love your room, or we'll replace it for free! We take the fear out of buying!
You have a 15-day period from the date of delivery to make an exchange, no questions asked. Only 1 exchange per customer, per household. Factory Fresh, Floor Samples, and/or Outlet Items do not apply. Sales under $999 do not apply.
We will pick up the returned items at our earliest availability and will provide a loaner piece until the new selection arrives (customers may not keep the returned items as a loaner until the new piece arrives).
Contact info
200 Tilton Road, 08225, Northfield
- (609)241-9102
- mlg@kensingtonfurniture.com
- kensingtonfurniture.com
4.9
Excellent
397 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The three delivery men neat clean and …
The three delivery men neat clean and very very nice and professional . It was a pleasure Thank You!!!!
15 May 2017
Unprompted review
Very professional crew.
14 May 2017
Unprompted review
Jerry was great
Jerry was great. Very helpful
I wanted yo order riverside bedroom furniture but it
Could not b delivered for 6-8 weeks
14 May 2017
Unprompted review
The delivery was perfect.
The delivery was on time and the driver and helper were courteous and efficient,
13 May 2017
Unprompted review
The delivery drivers were very friendly …
The delivery drivers were very friendly and professional.
13 May 2017
Unprompted review
Great customer service..
Great customer service... everyone is friendly and not overbearing when your trying to just look around comfortably !!
12 May 2017
Unprompted review
We love the service
11 May 2017
Unprompted review
Great service
Great service. On time with an advance call
Very professional and helpful team.
11 May 2017
Unprompted review
We picked a sofa
We picked a sofa, Jerry answered all the questions my wife & I had.
Overall a very good experience
10 May 2017
Unprompted review
Guys were prompt and mannerly I would …
Guys were prompt and mannerly I would recommend them
10 May 2017
Unprompted review
The delivery was probably the best …
The delivery was probably the best delivery experience we have had yet. The guys were very polite and nice. They put the sofa exactly where I asked. Was a very pleasant experience.\\
9 May 2017
Unprompted review
Very prompt
Very prompt, very professional, took extra care I'm getting the 2 items through the door way.
( It was a tight fit).
9 May 2017
Unprompted review
Do not buy from Kensington furniture!
Ordered furniture in January 2017, incorrect furniture was delivered in February 2017. Sales representative not only placed the order incorrectly, the manufacture delivered the incorrect furniture. After multiple calls to the store and multiple messages left without a call back. The correct furniture was delivered in May 2017. I will never purchase from Kensington furniture again.
9 May 2017
Unprompted review
Great service starting with sales …
Great service starting with sales consultant David Schultz and ending with the delivery team led by Ryan who made the delivery on a very rainy day and were very careful to be quick and careful about not bringing any water into the house. The setup was quick and efficient. All parties were professional and friendly. I've never had a bad experience at Kensington and will continue to be a customer. Thanks
8 May 2017
Unprompted review
Very proffessional workers
5 May 2017
Unprompted review
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