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Avoid this site
Put a command beginning of November 2025 and 2 months later no product received, not even a notification that the product was shipped. They do not answer email or phone. The chat bot is extremely limited, it's of no use in my case.
I highly recommend to avoid this site; you are wasting your money ... and your time.
It's a scam
It's a scam! We placed the order more than two months ago and never heard back from them. Money's gone so kids toy...Ordenary thieves!
I didn't received the product
I didn't received the product. They didn't response to my email and phone. They didn't want to refund the money when the bank service contact them. My kid was very upset. Finaly I get the money back with the Revolut Bank help.Scam, this kind of site must be closed but I don't know how to report them.
Please avoid kendamahub.eu
They did not send the order, nor answer to email or phone number displayed on their site
I didn'receive any answear .No phone…
I didn'receive any answear .No phone number.I have place the order in 30 september.
I hope that the authorities solve this.
This company is a scam
This company is a scam, I also made order on 8th of october, I payed the order online because there were no bad reviews about this website than.
Now I tried to contact them and no human able to reach.
The site should be banned and people to get their momey back!!!
I've ordered a kendama on the 8th of…
I've ordered a kendama on the 8th of October, today the 4th of November I've got nothing form them, no tracking number nothing, phone number not working on there site, only a couple of email's that my order will arrive, I've wrote them multiple times asking for a tracking number AWB without any luck, I think it's all a skam and It sould be reported, it's just a boot that answer's your email's. Very disappointed.
Its a SCAM...I placed my order for 2…scammers
Its a SCAM...I placed my order for 2 kendamas on 4th of October, paid with the card and until now I didn't received any info about my order.Phone number not available, on the email they don't answer.Should be reported to authorities!
This company has good quality but for…
This company has good quality but for the delivery is a bit longer.I like it because they are having a lot of products. And it's, a big company . NO SCAM
Big Scam
Scam , scam , scam. Just a robot and a fake site! Dont make an order cause you will recive nothing!
Scam, don't buy
I placed an order on 16 September and I've got nothing , I also tried to contact them but I didn't get a response . I don't recommend this site because it's a SCAM and they only send gmail and comments that the order is safe and will arrive soon but they don't give a tracking number or something to know where your order is when you ask them. In conclusion I DONT RECOMMEND ordering from this site because it's a FRAUD!!!
Order paid, no product received after one month – no communication
I placed and paid for an order on September 8, 2025, but I have not received the product to this day (October 9, 2025). I received no shipping confirmation, no tracking number, and no response to my messages.
This lack of communication and transparency is extremely disappointing. A simple update or refund would have resolved the situation, but I have been left with no information for over a month.
I strongly recommend that this company improve its customer service and order tracking processes to avoid similar issues for other customers.
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