Kelme Reviews 26

Ordered two t-shirts, waited for weeks, opened the package only one t-shirt inside? Customer service did not reply yet and the customer chat is a joke...

Extremely disappointing experience with Kelme. I ordered 4 Bosnia jerseys on the very first day of the pre-order phase because customers were promised delivery before the first World Cup match. That promise was not kept.

The package finally arrived on June 17, after the tournament had already started, and to make matters worse, only 2 of the 4 jerseys I paid for were included. Poor delivery performance and incomplete order fulfillment. I expected much better.

DO NOT BUY ANYTHING FROM KELME USA.

I ordered merchandise on pre-sale with a guaranteed shipping date of June 1. They didn’t ship until June 6th and will not arrive in time for the World Cup. I ordered similar items on May 20th and those items were shipped and delivered. Why advertise pre-sale if it’s not going to happen? Will never buy from Kelme again.

Shit company. Ordered the shirt in april among the first ones when they announced it on X. Then promise was that those who ordered that day would be guaranteed to get the shirt first in line before world cup. Do not buy anything from them. They are just stealing your money.

I just got message that my shirt will come 16.06., 4 days after first game off Bosnia and Hercegovina.
From the first announcement off the sale a shirt, you promise that I will get it before first game.
I got a email twice, where you inform me about the same.
And now I can see that Kelme was lying all the time and not keeping what is promised.
For your firm was only important to get money, it is the worst thing what you can do.
For me this is similar as stealing.
All off us, we should write to Bosnia and Hercegovina football Federation and inform them about this bad treatment off us.

I wish there is 0 stars because they don’t deserve any stars at all. I have pre-ordered jerseys like most people back in April. May 22nd they send me tracking information with no updates. After a week of nothing I emailed them asking when I will get my jersey with only a generic reply. Then I ask them if I cannot get them by June 10th to cancel my order, next email was my cancellation number order email. While most people get their order, some were wrong some with bad quality. They decided to ignore me. Will not be buying from them ever, will rather buy knock off brands then the original

Pre-ordered the Bosnia and Herzegovina shirt 11th of April. Was promised Express delivery before the World Cup starts but they sent it with Economy. Shirt will now come one week later. What a fraud company! Don’t buy from them!

10.04.2026 I order the shirt off Bosnia and Hercegovina and you promise to deliver it befor World Cup starting.
Last week I got a email that you will send it this week but I still looking for it.
Temu is 1 mia time better. They keep what they promise.

You preorder a shirt for the World Cup, get a mail where they guarantee delivery before the World Cup… which is in two days, but no shirts. Just a lot of empty promises. Btw the shirts have been out for over two weeks.