KEFL Reviews 

Never received item, never replied to any of my emails, no phone number so can't phone them, had to get refund from PayPal. Avoid.

Third order from these guys. As always, great service great communication and timely delivery. Recommended to several friends and they were not disappointed. Thanks guys.

Great looking well made plus again look nice in the gym

My items came very quickly

Best and cheapest kettlebells i could find. The only issue i found was missing warehouse opening hours info, initially planned to collect it over the weekend but it is opened only Mon-Fri. Besides that all good, happy customer, great items

When the bar arrived it was too big for my space, that’s not the bars issue. The issue I have is that your customer service is nonexistent so I have no way of returning the item. Email, and website contact is closed and you cannot reach a single member of staff to just return an item it’s awful.

Bought multi change weights from KEFL that are broken and dangerous, discs fall out, and they won’t even after 3 contact emails about the matter reply to me to resolve it.

Best value product very high quality bars and Plates while being some of the cheapest

Quality dumbbells at reasonable price. Arrived without any delay. Pleased with product & service

After all the trouble with Royal mail and the parcel being esent back to KEFL dumbbells arrived lovely piece of equipment well-made nice big fat handles can’t ask for more out of a set of dumbbells .

Exactly what I want speedy delivery

I purchased an item in the incorrect size. The KEFL company website states that a 14-day return policy is in place and that customers must contact customer service to initiate a return.

I have submitted several requests to initiate this process but have not received any response. Upon reviewing feedback from other customers online, it appears that similar issues have been experienced by others.

I would advise caution when purchasing from this company, as you may encounter difficulties returning unwanted items.

Great product, easy ordering and quick delivery

Worst online retailer

The products came in not grest conditon. If try and contact their suppoty team, you will not get a response. I contact them twice about a refund, a month later still not contact or refund arranged.

I would avoid KEFL, there are many online retailers who sell the same products as them and at similar price points.

Exactly what i expected! Great product on a fair price!

Ordered a 5ft weight bar, which I received today. Unfortunately, there are two significant issues with the product delivered:

​Weight Discrepancy: The website and my order confirmation state this bar should weigh 10kg. However, the packaging indicates 6kg, and I have confirmed this weight on my own scales. A 4kg difference is significant and not what I paid for.

​Incorrect/Missing Collars: The product listing specifies spinlock collars (and the images show quick-lock collars). I'd of been happy with either. Instead I've received a spring collar (the cheap nasty type). Furthermore there is only one spring collar so I can't use the bar anyway.

I've reached out to KEFL about these issues but given other reviews on here I'm unsure I'll get a response.

I will update this review with the outcome and a new rating once they resolve the issue.

Item (DB rack) received without necessary fixings, managed to put together, was not stable so need to return but no answer from customer services.

It is with sadness that I have to write this review about this company. I ordered some dumbbells over three weeks ago was told that they have been sent to Milton Keynes Royal mail depot by rights that should’ve been delivered on the 5th of May so I gave an extra day due to the bank holiday and still nothing. I’ve tried to be in contact with her via email with no reply and their telephone number that’s on this site is not recognisable. I’ve done everything in my house to getting in contact with them but as of yet I’ve had no reply be wary of this company if buying.

excellent service. Prompt delivery.